Cannot print to Canon iR3380i after Mavericks update
We have a small office network. All machines print to our Canon iR3380i copier. The iR3380i has a static IP address in our internal network. All machines currently use OS X Lion.
I updated my machine (2011 MacBook Air 13") to OS X Mavericks last night and can no longer print. Here are the error messages and steps I've taken:
1) First I got "Error 16801"
To solve this I visited the Canon site to download the latest UFRII driver (v10.2.0) for the iR3380i
I removed the current printer, updated my driver with the new UFRII driver
I re-added the printer
2) Next I got "The printed output may be incorrect because the printer information has not been acquired. Start Printer Utility to get the printer information."
The only option at this point is to hit "OK".
3) Next dialog box says "Cannot communicate with the printer, or the printer is not supported. If the printer is supported, check the printer connection and add it again, then start Printer Utility to get the printer information."
Again, the only option I got was to hit "OK".
The printer icon appears in the Dock with a PAUSE symbol and the 1 Job Pending alert.
Opening the Printer Queue box shows one job in the queue.
Hitting "Resume" generates the dialog box "Cannot communicate..." again.
And that's it. I cannot figure out what else to do. Help please!
PAHU wrote:
I think your issue is that even though you have the latest 10.2.0 driver for 10.9, you added the printer using the previous v2.43 PPD. So open Print & Scan, remove the current printer for the iRC3380 and click the plus button to add again. After selecting IP > LPD and entering the IP address, ensure you select "Canon iR C2880/C3380" in the Use menu. Note that there is no mention of UFRII in the model name, as is the case with the previous UFR2 v2.43 driver.
Thanks for the suggestion. I did that this morning (see Step 1) and deleted the existing printer before re-adding a new printer and using the newly updated driver and printer description. Here's what I get:
You can see my model number is listed in there as is the the proprietary Canon UFRII language.
Once added, here's what happens next:
So it would appear, at this point, that the printer is installed and communicating and that I should be good to print.
Alas, I get the same error message I've been getting. back to square one.
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Process: Final Cut Pro [656]
Path: /Applications/Final Cut Studio/Final Cut Pro.app/Contents/MacOS/Final Cut Pro
Identifier: com.apple.FinalCutPro
Version: 7.0.3 (7.0.3)
Build Info: FCPApp-1008261348~8
Code Type: X86 (Native)
Parent Process: launchd [207]
Responsible: Final Cut Pro [656]
User ID: 502
Date/Time: 2013-12-27 12:34:42.491 -0600
OS Version: Mac OS X 10.9.1 (13B42)
Report Version: 11
Anonymous UUID: 3381C8BF-7F16-C44D-AC04-B72D417E0F79
Crashed Thread: 23
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
abort() called
terminating with uncaught exception of type aecore::CException
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x95faf6f2 getdirentriesattr + 10
1 com.apple.CoreServices.CarbonCore 0x9272aef3 FSMount::getattrsbulk(void*, unsigned long, unsigned long*, unsigned long, unsigned long, FSAttributeInfo*, unsigned char*, unsigned char*) + 603
2 com.apple.CoreServices.CarbonCore 0x9264ac24 PBGetCatalogInfoBulkSync + 1064
3 com.apple.CoreServices.CarbonCore 0x9264a7c3 FSGetCatalogInfoBulk + 60
4 com.apple.FinalCutPro 0x0019ba59 pKGDirScan(KGFileSpec*, void*, KGDirScanRec*) + 707
5 com.apple.FinalCutPro.Plugins.VoiceOver 0x23fc0b5f PluginStart + 87399
6 com.apple.FinalCutPro.Plugins.VoiceOver 0x23fc0dcc PluginStart + 88020
7 com.apple.FinalCutPro 0x002444f0 MessageToPlugins(long, long) + 54
8 com.apple.FinalCutPro 0x0024469b KGRegisterLibAction + 127
9 com.apple.FinalCutPro 0x00244a34 CallLibs(KGLibActionCode, unsigned char) + 118
10 com.apple.FinalCutPro 0x00244cca KGFinishLibraries + 130
11 com.apple.FinalCutPro 0x00244def KGInit() + 173
12 com.apple.FinalCutPro 0x00412bb3 OpenApplication(AEDesc const*, AEDesc*, long) + 73
13 com.apple.AE 0x9ace4b15 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned long, unsigned char*) + 387
14 com.apple.AE 0x9acb3ed6 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 44
15 com.apple.AE 0x9acb3dce aeProcessAppleEvent + 318
16 com.apple.HIToolbox 0x98cfa7c1 AEProcessAppleEvent + 55
17 com.apple.HIToolbox 0x98e87dba AEProcessEvent + 167
18 com.apple.HIToolbox 0x98d895ca HIStdAppHandler::HandleEvent(OpaqueEventHandlerCallRef*, TCarbonEvent&) + 76
19 com.apple.HIToolbox 0x98d8a636 TEventHandler::EventHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 60
20 com.apple.HIToolbox 0x98e75eb9 _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36
21 com.apple.HIToolbox 0x98cc964f DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1452
22 com.apple.HIToolbox 0x98cc8968 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 386
23 com.apple.HIToolbox 0x98cc87e0 SendEventToEventTargetWithOptions + 94
24 com.apple.HIToolbox 0x98cfc6a9 ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 1757
25 com.apple.HIToolbox 0x98cc9a95 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 2546
26 com.apple.HIToolbox 0x98cc8968 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 386
27 com.apple.HIToolbox 0x98cdbaf1 SendEventToEventTarget + 88
28 com.apple.HIToolbox 0x98e755a3 ToolboxEventDispatcher + 82
29 com.apple.HIToolbox 0x98e75463 RunApplicationEventLoop + 240
30 com.apple.FinalCutPro 0x001539d1 KGMainEvent(void*) + 51
31 com.apple.FinalCutPro 0x002c1278 main + 54
32 com.apple.FinalCutPro 0x00002d5b _start + 209
33 com.apple.FinalCutPro 0x00002c89 start + 41
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x95faf992 kevent64 + 10
1 libdispatch.dylib 0x930e68bd _dispatch_mgr_invoke + 238
2 libdispatch.dylib 0x930e6556 _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x95faf046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x91cc0dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x91cc4cce start_wqthread + 30
Thread 3:
0 libsystem_kernel.dylib 0x95faf046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x91cc0dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x91cc4cce start_wqthread + 30
Thread 4:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x95faeace __select + 10
1 com.apple.CoreFoundation 0x98a13dc6 __CFSocketManager + 1158
2 libsystem_pthread.dylib 0x91cbf5fb _pthread_body + 144
3 libsystem_pthread.dylib 0x91cbf485 _pthread_start + 130
4 libsystem_pthread.dylib 0x91cc4cf2 thread_start + 34
Thread 5:
0 libsystem_kernel.dylib 0x95fae7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x91cc1d8a _pthread_cond_wait + 837
2 libsystem_pthread.dylib 0x91cc3fa3 pthread_cond_wait + 48
3 com.apple.FinalCutPro 0x0043f42b Synchronizable::Wait() + 53
4 com.apple.FinalCutPro 0x0042911f DisplayQueue::Run() + 681
5 com.apple.FinalCutPro 0x0046b49a Thread::RunHelper(void*) + 20
6 libsystem_pthread.dylib 0x91cbf5fb _pthread_body + 144
7 libsystem_pthread.dylib 0x91cbf485 _pthread_start + 130
8 libsystem_pthread.dylib 0x91cc4cf2 thread_start + 34
Thread 6:
0 libsystem_kernel.dylib 0x95fae7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x91cc1d8a _pthread_cond_wait + 837
2 libsystem_pthread.dylib 0x91cc3fa3 pthread_cond_wait + 48
3 com.apple.FinalCutPro 0x0043f42b Synchronizable::Wait() + 53
4 com.apple.FinalCutPro 0x004e67c3 WorkUnitPerformer::Run() + 55
5 com.apple.FinalCutPro 0x0046b49a Thread::RunHelper(void*) + 20
6 libsystem_pthread.dylib 0x91cbf5fb _pthread_body + 144
7 libsystem_pthread.dylib 0x91cbf485 _pthread_start + 130
8 libsystem_pthread.dylib 0x91cc4cf2 thread_start + 34
Thread 7:
0 libsystem_kernel.dylib 0x95fae7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x91cc1d8a _pthread_cond_wait + 837
2 libsystem_pthread.dylib 0x91cc3fa3 pthread_cond_wait + 48
3 com.apple.FinalCutPro 0x0043f42b Synchronizable::Wait() + 53
4 com.apple.FinalCutPro 0x004e67c3 WorkUnitPerformer::Run() + 55
5 com.apple.FinalCutPro 0x0046b49a Thread::RunHelper(void*) + 20
6 libsystem_pthread.dylib 0x91cbf5fb _pthread_body + 144
7 libsystem_pthread.dylib 0x91cbf485 _pthread_start + 130
8 libsystem_pthread.dylib 0x91cc4cf2 thread_start + 34
Thread 8:
0 libsystem_kernel.dylib 0x95fae7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x91cc1d8a _pthread_cond_wait + 837
2 libsystem_pthread.dylib 0x91cc3fa3 pthread_cond_wait + 48
3 com.apple.FinalCutPro 0x0043f42b Synchronizable::Wait() + 53
4 com.apple.FinalCutPro 0x004e67c3 WorkUnitPerformer::Run() + 55
5 com.apple.FinalCutPro 0x0046b49a Thread::RunHelper(void*) + 20
6 libsystem_pthread.dylib 0x91cbf5fb _pthread_body + 144
7 libsystem_pthread.dylib 0x91cbf485 _pthread_start + 130
8 libsystem_pthread.dylib 0x91cc4cf2 thread_start + 34
Thread 9:
0 libsystem_kernel.dylib 0x95fae7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x91cc1d8a _pthread_cond_wait + 837
2 libsystem_pthread.dylib 0x91cc3fa3 pthread_cond_wait + 48
3 com.apple.FinalCutPro 0x0043f42b Synchronizable::Wait() + 53
4 com.apple.FinalCutPro 0x004e67c3 WorkUnitPerformer::Run() + 55
5 com.apple.FinalCutPro 0x0046b49a Thread::RunHelper(void*) + 20
6 libsystem_pthread.dylib 0x91cbf5fb _pthread_body + 144
7 libsystem_pthread.dylib 0x91cbf485 _pthread_start + 130
8 libsystem_pthread.dylib 0x91cc4cf2 thread_start + 34
Thread 10:
0 libsystem_kernel.dylib 0x95fae7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x91cc1d8a _pthread_cond_wait + 837
2 libsystem_pthread.dylib 0x91cc3fa3 pthread_cond_wait + 48
3 com.apple.FinalCutPro 0x0043f42b Synchronizable::Wait() + 53
4 com.apple.FinalCutPro 0x004e67c3 WorkUnitPerformer::Run() + 55
5 com.apple.FinalCutPro 0x0046b49a Thread::RunHelper(void*) + 20
6 libsystem_pthread.dylib 0x91cbf5fb _pthread_body + 144
7 libsystem_pthread.dylib 0x91cbf485 _pthread_start + 130
8 libsystem_pthread.dylib 0x91cc4cf2 thread_start + 34
Thread 11:
0 libsystem_kernel.dylib 0x95fae7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x91cc1d8a _pthread_cond_wait + 837
2 libsystem_pthread.dylib 0x91cc3fa3 pthread_cond_wait + 48
3 com.apple.FinalCutPro 0x0043f42b Synchronizable::Wait() + 53
4 com.apple.FinalCutPro 0x004e67c3 WorkUnitPerformer::Run() + 55
5 com.apple.FinalCutPro 0x0046b49a Thread::RunHelper(void*) + 20
6 libsystem_pthread.dylib 0x91cbf5fb _pthread_body + 144
7 libsystem_pthread.dylib 0x91cbf485 _pthread_start + 130
8 libsystem_pthread.dylib 0x91cc4cf2 thread_start + 34
Thread 12:
0 libsystem_kernel.dylib 0x95fae7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x91cc1d8a _pthread_cond_wait + 837
2 libsystem_pthread.dylib 0x91cc3fa3 pthread_cond_wait + 48
3 com.apple.FinalCutPro 0x0043f42b Synchronizable::Wait() + 53
4 com.apple.FinalCutPro 0x004e67c3 WorkUnitPerformer::Run() + 55
5 com.apple.FinalCutPro 0x0046b49a Thread::RunHelper(void*) + 20
6 libsystem_pthread.dylib 0x91cbf5fb _pthread_body + 144
7 libsystem_pthread.dylib 0x91cbf485 _pthread_start + 130
8 libsystem_pthread.dylib 0x91cc4cf2 thread_start + 34
Thread 13:
0 libsystem_kernel.dylib 0x95fae7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x91cc1d8a _pthread_cond_wait + 837
2 libsystem_pthread.dylib 0x91cc3fa3 pthread_cond_wait + 48
3 com.apple.FinalCutPro 0x0043f42b Synchronizable::Wait() + 53
4 com.apple.FinalCutPro 0x004e67c3 WorkUnitPerformer::Run() + 55
5 com.apple.FinalCutPro 0x0046b49a Thread::RunHelper(void*) + 20
6 libsystem_pthread.dylib 0x91cbf5fb _pthread_body + 144
7 libsystem_pthread.dylib 0x91cbf485 _pthread_start + 130
8 libsystem_pthread.dylib 0x91cc4cf2 thread_start + 34
Thread 14:
0 libsystem_kernel.dylib 0x95fae7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x91cc1d8a _pthread_cond_wait + 837
2 libsystem_pthread.dylib 0x91cc3fa3 pthread_cond_wait + 48
3 com.apple.FinalCutPro 0x0043f42b Synchronizable::Wait() + 53
4 com.apple.FinalCutPro 0x004e67c3 WorkUnitPerformer::Run() + 55
5 com.apple.FinalCutPro 0x0046b49a Thread::RunHelper(void*) + 20
6 libsystem_pthread.dylib 0x91cbf5fb _pthread_body + 144
7 libsystem_pthread.dylib 0x91cbf485 _pthread_start + 130
8 libsystem_pthread.dylib 0x91cc4cf2 thread_start + 34
Thread 15:
0 libsystem_kernel.dylib 0x95fae7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x91cc1d8a _pthread_cond_wait + 837
2 libsystem_pthread.dylib 0x91cc3fa3 pthread_cond_wait + 48
3 com.apple.FinalCutPro 0x0043f42b Synchronizable::Wait() + 53
4 com.apple.FinalCutPro 0x004e67c3 WorkUnitPerformer::Run() + 55
5 com.apple.FinalCutPro 0x0046b49a Thread::RunHelper(void*) + 20
6 libsystem_pthread.dylib 0x91cbf5fb _pthread_body + 144
7 libsystem_pthread.dylib 0x91cbf485 _pthread_start + 130
8 libsystem_pthread.dylib 0x91cc4cf2 thread_start + 34
Thread 16:
0 libsystem_kernel.dylib 0x95fae7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x91cc1d8a _pthread_cond_wait + 837
2 libsystem_pthread.dylib 0x91cc3fa3 pthread_cond_wait + 48
3 com.apple.FinalCutPro 0x0043f42b Synchronizable::Wait() + 53
4 com.apple.FinalCutPro 0x004e67c3 WorkUnitPerformer::Run() + 55
5 com.apple.FinalCutPro 0x0046b49a Thread::RunHelper(void*) + 20
6 libsystem_pthread.dylib 0x91cbf5fb _pthread_body + 144
7 libsystem_pthread.dylib 0x91cbf485 _pthread_start + 130
8 libsystem_pthread.dylib 0x91cc4cf2 thread_start + 34
Thread 17:
0 libsystem_kernel.dylib 0x95faeb76 __semwait_signal + 10
1 libsystem_c.dylib 0x970db05b nanosleep$UNIX2003 + 219
2 libsystem_c.dylib 0x970dae66 sleep$UNIX2003 + 45
3 com.redgiantsoftware.MagicBullet.Cosmo 0x289d2119 0x289b4000 + 123161
4 com.redgiantsoftware.MagicBullet.Cosmo 0x289d3e99 0x289b4000 + 130713
5 libsystem_pthread.dylib 0x91cbf5fb _pthread_body + 144
6 libsystem_pthread.dylib 0x91cbf485 _pthread_start + 130
7 libsystem_pthread.dylib 0x91cc4cf2 thread_start + 34
Thread 18:
0 libsystem_kernel.dylib 0x95faeb76 __semwait_signal + 10
1 libsystem_c.dylib 0x970db05b nanosleep$UNIX2003 + 219
2 libsystem_c.dylib 0x970dae66 sleep$UNIX2003 + 45
3 com.redgiantsoftware.magic_bullet.denoiser2 0x32a6793f 0x32800000 + 2521407
4 com.redgiantsoftware.magic_bullet.denoiser2 0x32a695a9 0x32800000 + 2528681
5 libsystem_pthread.dylib 0x91cbf5fb _pthread_body + 144
6 libsystem_pthread.dylib 0x91cbf485 _pthread_start + 130
7 libsystem_pthread.dylib 0x91cc4cf2 thread_start + 34
Thread 19:
0 libsystem_kernel.dylib 0x95faeb76 __semwait_signal + 10
1 libsystem_c.dylib 0x970db05b nanosleep$UNIX2003 + 219
2 libsystem_c.dylib 0x970dae66 sleep$UNIX2003 + 45
3 com.redgiantsoftware.looks3fx 0x29cd57e7 CreateDialogWindow(CustomDialogData const&, char const*) + 10465
4 com.redgiantsoftware.looks3fx 0x29cd758f CreateDialogWindow(CustomDialogData const&, char const*) + 18057
5 libsystem_pthread.dylib 0x91cbf5fb _pthread_body + 144
6 libsystem_pthread.dylib 0x91cbf485 _pthread_start + 130
7 libsystem_pthread.dylib 0x91cc4cf2 thread_start + 34
Thread 20:
0 libsystem_kernel.dylib 0x95faeb76 __semwait_signal + 10
1 libsystem_c.dylib 0x970db05b nanosleep$UNIX2003 + 219
2 libsystem_c.dylib 0x970dae66 sleep$UNIX2003 + 45
3 com.redgiantsoftware.MagicBullet.Colorista_II 0x341834db 0x34100000 + 537819
4 com.redgiantsoftware.MagicBullet.Colorista_II 0x3418525b 0x34100000 + 545371
5 libsystem_pthread.dylib 0x91cbf5fb _pthread_body + 144
6 libsystem_pthread.dylib 0x91cbf485 _pthread_start + 130
7 libsystem_pthread.dylib 0x91cc4cf2 thread_start + 34
Thread 21:
0 libsystem_kernel.dylib 0x95fa9f7a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x95fa916c mach_msg + 68
2 com.apple.CoreFoundation 0x989c3f69 __CFRunLoopServiceMachPort + 169
3 com.apple.CoreFoundation 0x989c3541 __CFRunLoopRun + 1393
4 com.apple.CoreFoundation 0x989c2d5a CFRunLoopRunSpecific + 394
5 com.apple.CoreFoundation 0x989c2bbb CFRunLoopRunInMode + 123
6 com.apple.CoreMediaIOServicesPrivate 0x011018fe MIO::DAL::RunLoop::OwnThread(void*) + 174
7 com.apple.CoreMediaIOServicesPrivate 0x01103d40 CAPThread::Entry(CAPThread*) + 96
8 libsystem_pthread.dylib 0x91cbf5fb _pthread_body + 144
9 libsystem_pthread.dylib 0x91cbf485 _pthread_start + 130
10 libsystem_pthread.dylib 0x91cc4cf2 thread_start + 34
Thread 22:
0 libsystem_kernel.dylib 0x95faf046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x91cc0dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x91cc4cce start_wqthread + 30
Thread 23 Crashed:
0 libsystem_kernel.dylib 0x95fae952 __pthread_kill + 10
1 libsystem_pthread.dylib 0x91cc0167 pthread_kill + 101
2 libsystem_c.dylib 0x970bc340 abort + 155
3 libc++abi.dylib 0x9bc36869 abort_message + 169
4 libc++abi.dylib 0x9bc57597 default_terminate_handler() + 292
5 libc++abi.dylib 0x9bc54dd0 std::__terminate(void (*)()) + 14
6 libc++abi.dylib 0x9bc547eb __cxa_throw + 116
7 com.apple.AECore 0x36a0b131 aecore::CException::Throw() const + 75
8 com.apple.qmaster.do 0x36d0b782 swamp::CRendezvousBrowser::start() + 390
9 com.apple.qmaster.do 0x36d065a8 swamp::CRAdReceiver2::ReceivingThread::startBrowser() + 128
10 com.apple.CoreFoundation 0x989d32c8 __CFMachPortPerform + 440
11 com.apple.CoreFoundation 0x989d30f5 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE1_PERFORM_FUNCTION__ + 53
12 com.apple.CoreFoundation 0x989d305b __CFRunLoopDoSource1 + 523
13 com.apple.CoreFoundation 0x989c3822 __CFRunLoopRun + 2130
14 com.apple.CoreFoundation 0x989c2d5a CFRunLoopRunSpecific + 394
15 com.apple.CoreFoundation 0x98a85461 CFRunLoopRun + 129
16 com.apple.qmaster.do 0x36d05460 swamp::CRAdReceiver2::ReceivingThread::runOnce() + 234
17 com.apple.AECore 0x36a1a022 aecore::CThread::runThread() + 34
18 com.apple.AECore 0x36a17fb9 threadProc(void*) + 17
19 libsystem_pthread.dylib 0x91cbf5fb _pthread_body + 144
20 libsystem_pthread.dylib 0x91cbf485 _pthread_start + 130
21 libsystem_pthread.dylib 0x91cc4cf2 thread_start + 34
Thread 24:
0 libsystem_kernel.dylib 0x95faeace __select + 10
1 com.apple.AECore 0x36a1a067 aecore::CThread::runThread() + 103
2 com.apple.AECore 0x36a17fb9 threadProc(void*) + 17
3 libsystem_pthread.dylib 0x91cbf5fb _pthread_body + 144
4 libsystem_pthread.dylib 0x91cbf485 _pthread_start + 130
5 libsystem_pthread.dylib 0x91cc4cf2 thread_start + 34
Thread 23 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0xa0af8c0c ecx: 0xb09435ac edx: 0x95fae952
edi: 0xb0946000 esi: 0x00000006 ebp: 0xb09435c8 esp: 0xb09435ac
ss: 0x00000023 efl: 0x00000206 eip: 0x95fae952 cs: 0x0000000b
ds: 0x00000023 es: 0x00000023 fs: 0x00000023 gs: 0x0000000f
cr2: 0x36d6c768
Logical CPU: 0
Error Code: 0x00080148
Trap Number: 132
Binary Images:
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0xc3d000 - 0xc4cfff com.apple.AERegistration (1.2 - 77) <5D18C47F-6F9E-0C4C-8875-24A14A97186D> /Applications/Final Cut Studio/Final Cut Pro.app/Contents/Frameworks/AERegistration.framework/Versions/A/AERegistration
0xc60000 - 0xc67fff com.apple.AEProfiling (1.2 - 22) <43A46C32-8E13-82DD-8AF1-2A40690BF810> /Applications/Final Cut Studio/Final Cut Pro.app/Contents/Frameworks/AEProfiling.framework/Versions/A/AEProfiling
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0x14eb000 - 0x14f6ffa com.apple.CommerceCore (1.0 - 42) <E59717F2-6770-3DBC-8510-F7AA61E60F57> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
0x5540000 - 0x557cff7 com.apple.vmutils (4.2.1 - 108) <37A7D6A9-0BA7-39D9-A203-7123124A18B0> /System/Library/PrivateFrameworks/vmutils.framework/vmutils
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0x7a51000 - 0x7b01fff ColorSyncDeprecated.dylib (426) <F54DBFF3-3165-3D15-8AE4-37B603502A5F> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/Resources/ColorSyncDeprecated.dylib
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0x7bf4000 - 0x7bf6ff3 com.apple.LiveType.component (2.1.4 - 2.1.4) <D60E2537-3B47-EA99-0077-6CE394378D07> /Library/QuickTime/LiveType.component/Contents/MacOS/LiveType
0xe7c3000 - 0xe7c5ff7 Motion (729) <051B60E9-B39F-EBB2-5B96-F088D147E78C> /Library/Frameworks/Motion.framework/Versions/A/Motion
0xf8f8000 - 0xf8f9fff com.apple.FinalCutPro.Plugins.Text Window (7.0.3 - 7.0.3) <B2C76C89-2F18-C00D-B391-31C5492E7288> /Applications/Final Cut Studio/Final Cut Pro.app/Contents/MacOS/Plugins/Text Window.bundle/Contents/MacOS/Text Window
0xfa8e000 - 0xfa9dff7 com.apple.QuartzComposer.FxPlugWrapper (1.2.3 - 92) <3D2D2F90-9650-B74F-7A2A-71823C99B76F> /Library/Application Support/ProApps/*/FxPlugWrapper.plugin/Contents/MacOS/FxPlugWrapper
0xfaa8000 - 0xfab4fff com.apple.PluginManager (1.7.6 - 55) <9708A5D0-6FEC-359F-B3E0-93BEB4021F9C> /Library/Frameworks/PluginManager.framework/Versions/B/PluginManager
0xfabe000 - 0xfacfff7 com.apple.fxplugframework (1.2.3 - 1.2.3) <033FEA79-E666-D319-5BD5-25A9A4331190> /Library/Frameworks/FxPlug.framework/Versions/A/FxPlug
0xfae2000 - 0xfae3ff7 com.apple.Helium (3.0.2 - 352) <74B9D860-0A0E-6000-063B-57B035CF9CF4> /Library/Application Support/ProApps/*/Helium.framework/Versions/A/Helium
0xfae8000 - 0xfae9fff com.apple.FxHeliumImage (4.0.0 - 1.0) <61516468-63B8-0FDE-822A-73985B6A462E> /Library/Application Support/ProApps/*/FxHeliumImage.framework/Versions/A/FxHeliumImage
0xfaf4000 - 0xfaf8ff3 com.apple.FinalCutPro.Plugins.AudioGroupsExport (7.0.3 - 7.0.3) <DE36FA78-F9C8-BB1C-A2AF-67F1B11A97A1> /Applications/Final Cut Studio/Final Cut Pro.app/Contents/MacOS/Plugins/AudioGroupsExport.bundle/Contents/MacOS/AudioGro upsExport
0xfd31000 - 0xfd5bff7 com.apple.FinalCutPro.Plugins.AfterEffects (7.0.3 - 7.0.3) <11BBAC1F-38D0-7A1B-0ECD-821729B3AF1B> /Applications/Final Cut Studio/Final Cut Pro.app/Contents/MacOS/Plugins/AfterEffects.bundle/Contents/MacOS/AfterEffects
0xfd63000 - 0xfd68fff com.apple.FinalCutPro.Plugins.Cache Manager (7.0.3 - 7.0.3) <7E686BFA-2AB3-442B-4203-1D8BA4EA5DA2> /Applications/Final Cut Studio/Final Cut Pro.app/Contents/MacOS/Plugins/Cache Manager.bundle/Contents/MacOS/Cache Manager
0xfd6d000 - 0xfd6effb com.apple.FinalCutPro.Plugins.Vector Accelerator (7.0.3 - 7.0.3) <6FC3291F-5227-348F-8994-EA598417AAEA> /Applications/Final Cut Studio/Final Cut Pro.app/Contents/MacOS/Plugins/Vector Accelerator.bundle/Contents/MacOS/Vector Accelerator
0xfd74000 - 0xfdd8fe2 com.apple.LiveType.framework (2.1.4 - 2.1.4) <7AABA687-4323-E5B9-BA04-8F61C217E6FD> /Library/Application Support/ProApps/*/LiveType.framework/Versions/A/LiveType
0xff00000 - 0xff46ffb com.apple.motion.component (1.0 - 729) <494487C6-EA30-43DD-39E4-BED23C5A5B1C> /Library/QuickTime/Motion.component/Contents/MacOS/Motion
0xff4c000 - 0xff63ff3 com.apple.FinalCutPro.Plugins.AudioMixer (7.0.3 - 7.0.3) <3C914C5E-510C-EBF8-2FD9-6450CBE8FD46> /Applications/Final Cut Studio/Final Cut Pro.app/Contents/MacOS/Plugins/AudioMixer.bundle/Contents/MacOS/AudioMixer
0xff6e000 - 0xffacff2 com.apple.audio.midi.CoreMIDI (1.10 - 88) <64824C07-A240-3A16-ABFF-B38FB8EAF71E> /System/Library/Frameworks/CoreMIDI.framework/Versions/A/CoreMIDI
0xffd0000 - 0xffe6ff8 libexpat.1.dylib (12) <B0AC9020-01C4-368F-98D6-7FFC067A1B04> /usr/lib/libexpat.1.dylib
0xffef000 - 0xfff9ff9 com.apple.FinalCutPro.Plugins.CTHelper (7.0.3 - 7.0.3) <4B1D1B9F-16CB-A86E-E385-B82C12CF7DE9> /Applications/Final Cut Studio/Final Cut Pro.app/Contents/MacOS/Plugins/CTHelper.bundle/Contents/MacOS/CTHelper
0x10000000 - 0x10060fef com.apple.proapps.AudioMixEngine (2.0 - 68) <C07502D6-A1C3-84DE-B526-770FB42A8CD1> /Applications/Final Cut Studio/Final Cut Pro.app/Contents/Frameworks/AudioMixEngine.framework/Versions/A/AudioMixEngine
0x2108d000 - 0x2112aff8 com.apple.procore.framework (4.0.2 - 757) <D3146F1E-F86D-F2A2-509B-E3F9640CBE40> /Library/Application Support/ProApps/*/ProCore.framework/Versions/A/ProCore
0x2116a000 - 0x2123cfe7 +com.blackmagic-design.BlackmagicCodec (9.2) <DBB8721D-84E0-2346-6DC5-58D865D9D09C> /Library/QuickTime/Blackmagic Codec.component/Contents/MacOS/Blackmagic Codec
0x214bc000 - 0x214d6fff com.apple.FinalCutPro.CinemaTools (5.0 - 5.0) <599FC934-E4ED-C2CE-148C-593639A68236> /Applications/Final Cut Studio/Final Cut Pro.app/Contents/MacOS/Plugins/Cinema Tools.bundle/Contents/MacOS/Cinema Tools
0x214e2000 - 0x214eafff com.apple.FinalCutPro.Plugins.Effect Builder (7.0.3 - 7.0.3) <47BE0505-F602-9535-8684-EAF732016E93> /Applications/Final Cut Studio/Final Cut Pro.app/Contents/MacOS/Plugins/Effect Builder.bundle/Contents/MacOS/Effect Builder
0x214ef000 - 0x214f2ffc com.apple.FinalCutPro.Plugins.FinalTouchExport (7.0.3 - 7.0.3) <B63D8082-2742-DE02-F176-8FE341F128FC> /Applications/Final Cut Studio/Final Cut Pro.app/Contents/MacOS/Plugins/FinalTouchExport.bundle/Contents/MacOS/FinalTouc hExport
0x22d2d000 - 0x22d57feb com.apple.proapps.ControlSurfaceSupport (2.0 - 68) <BD914236-49D8-9C9A-E8D6-CBC1738850B3> /Applications/Final Cut Studio/Final Cut Pro.app/Contents/Frameworks/ControlSurfaceSupport.framework/Versions/A/ControlS urfaceSupport
0x22d78000 - 0x22e50ff2 com.apple.FinalCutPro.Plugins.Browser (7.0.3 - 7.0.3) <D7E9F180-540B-797D-883E-7EA2014D0E03> /Applications/Final Cut Studio/Final Cut Pro.app/Contents/MacOS/Plugins/Browser.bundle/Contents/MacOS/Browser
0x22e6e000 - 0x22e94ff7 com.apple.FinalCutPro.Plugins.EditTape (7.0.3 - 7.0.3) <CB053479-ABE0-A2DE-32ED-C71F5BBBF47B> /Applications/Final Cut Studio/Final Cut Pro.app/Contents/MacOS/Plugins/EditTape.bundle/Contents/MacOS/EditTape
0x22ea3000 - 0x22efeff5 com.apple.FinalCutPro.Plugins.EDL Export (7.0.3 - 7.0.3) <EEF08D02-64D1-DA5E-6B85-0E6F1001EF37> /Applications/Final Cut Studio/Final Cut Pro.app/Contents/MacOS/Plugins/EDL Export.bundle/Contents/MacOS/EDL Export
0x22f13000 - 0x22f1effe com.apple.FinalCutPro.Plugins.FCPExtPluginSupport (7.0.3 - 7.0.3) <41DA2698-9984-6241-130D-AACA55C647B4> /Applications/Final Cut Studio/Final Cut Pro.app/Contents/MacOS/Plugins/FCPExtPluginSupport.bundle/Contents/MacOS/FCPExt PluginSupport
0x22f27000 - 0x22f5aff7 com.apple.FinalCutPro.Plugins.FCS Engine (7.0.3 - 7.0.3) <1D178B47-1E72-47D8-D52D-EE1590B4F5AA> /Applications/Final Cut Studio/Final Cut Pro.app/Contents/MacOS/Plugins/FCS Engine.bundle/Contents/MacOS/FCS Engine
0x22f64000 - 0x22f75ff7 com.apple.FinalCutPro.Plugins.FilterCustomEd (7.0.3 - 7.0.3) <F27F9BC7-236F-F688-428B-B547E8AA8E35> /Applications/Final Cut Studio/Final Cut Pro.app/Contents/MacOS/Plugins/FilterCustomEd.bundle/Contents/MacOS/FilterCusto mEd
0x22f7b000 - 0x22f90ffb com.apple.FinalCutPro.Plugins.FilterViewer (7.0.3 - 7.0.3) <8DA6D80C-B3A2-B2FF-6F2F-A44122508E27> /Applications/Final Cut Studio/Final Cut Pro.app/Contents/MacOS/Plugins/FilterViewer.bundle/Contents/MacOS/FilterViewer
0x22f96000 - 0x22fb4fea com.apple.FinalCutPro.Plugins.Flash (7.0.3 - 7.0.3) <2CEAAEE1-4EF6-7180-2CAA-6DDE45E667DB> /Applications/Final Cut Studio/Final Cut Pro.app/Contents/MacOS/Plugins/Flash.bundle/Contents/MacOS/Flash
0x22fc0000 - 0x22fcdffb com.apple.FinalCutPro.Plugins.GenViewer (7.0.3 - 7.0.3) <724F50F6-7A13-D6C3-B7CB-63CB23829F27> /Applications/Final Cut Studio/Final Cut Pro.app/Contents/MacOS/Plugins/GenViewer.bundle/Contents/MacOS/GenViewer
0x22fd3000 - 0x22fd7fff com.apple.FinalCutPro.Plugins.LayerFileReader (7.0.3 - 7.0.3) <B8BE64C2-66E2-0459-F047-B4C621A40494> /Applications/Final Cut Studio/Final Cut Pro.app/Contents/MacOS/Plugins/LayerFileReader.bundle/Contents/MacOS/LayerFileR eader
0x22fdc000 - 0x22feeff0 com.apple.FinalCutPro.Plugins.MolokiniSupport (7.0.3 - 7.0.3) <85EAB333-1140-0657-27FF-B21F7DAEB40E> /Applications/Final Cut Studio/Final Cut Pro.app/Contents/MacOS/Plugins/MolokiniSupport.bundle/Contents/MacOS/MolokiniSu pport
0x23bff000 - 0x23c4bff3 com.apple.FinalCutPro.Plugins.Media Manager (7.0.3 - 7.0.3) <BDA11C7A-165A-1052-2677-84711DA1C02C> /Applications/Final Cut Studio/Final Cut Pro.app/Contents/MacOS/Plugins/Media Manager.bundle/Contents/MacOS/Media Manager
0x23c55000 - 0x23c69fff com.apple.FinalCutPro.Frameworks.MolokiniTranslation (1.0 - 1.0) <7A59B9CD-7B44-2258-E79B-FCC5F9CAB309> /Applications/Final Cut Studio/Final Cut Pro.app/Contents/Frameworks/MolokiniTranslation.framework/Versions/A/MolokiniTr anslation
0x23c77000 - 0x23ca9ffb com.apple.FinalCutPro.Plugins.Motion Viewer (7.0.3 - 7.0.3) <AFA6CD35-5A3C-50F5-E8F6-4E46D2D5A82C> /Applications/Final Cut Studio/Final Cut Pro.app/Contents/MacOS/Plugins/Motion Viewer.bundle/Contents/MacOS/Motion Viewer
0x23cba000 - 0x23cd5ff3 com.apple.FinalCutPro.Plugins.Movie Analyzer (7.0.3 - 7.0.3) <82EA8688-294B-3739-E719-09275DD966A7> /Applications/Final Cut Studio/Final Cut Pro.app/Contents/MacOS/Plugins/Movie Analyzer.bundle/Contents/MacOS/Movie Analyzer
0x23ce4000 - 0x23cfaffb com.apple.FinalCutPro.Plugins.Movie Viewer (7.0.3 - 7.0.3) <EC68C85F-C64A-0D7B-0012-C8CBCB18FC27> /Applications/Final Cut Studio/Final Cut Pro.app/Contents/MacOS/Plugins/Movie Viewer.bundle/Contents/MacOS/Movie Viewer
0x23d06000 - 0x23d0afff com.apple.FinalCutPro.Plugins.NuggetExport (7.0.3 - 7.0.3) <83A2CB39-EA91-DB85-E458-DDA09C4F9793> /Applications/Final Cut Studio/Final Cut Pro.app/Contents/MacOS/Plugins/NuggetExport.bundle/Contents/MacOS/NuggetExport
0x23d0f000 - 0x23dc8fe7 com.apple.FinalCutPro.Plugins.OMF Audio Export (7.0.3 - 7.0.3) <1515F152-5847-223C-E5FE-CA894EDF121C> /Applications/Final Cut Studio/Final Cut Pro.app/Contents/MacOS/Plugins/OMF Audio Export.bundle/Contents/MacOS/OMF Audio Export
0x23ddb000 - 0x23de3ffb com.apple.FinalCutPro.Plugins.Perf Analyzer (7.0.3 - 7.0.3) <1E04DC98-638A-CB1E-C04E-3B0C0E3CD199> /Applications/Final Cut Studio/Final Cut Pro.app/Contents/MacOS/Plugins/Perf Analyzer.bundle/Contents/MacOS/Perf Analyzer
0x23de8000 - 0x23dfdffb com.apple.FinalCutPro.Plugins.ProAppsIntegration (7.0.3 - 7.0.3) <C9AE958B-D155-F9C1-7F3C-642CD71C068D> /Applications/Final Cut Studio/Final Cut Pro.app/Contents/MacOS/Plugins/ProAppsIntegration.bundle/Contents/MacOS/ProApps Integration
0x23e0d000 - 0x23e1aff7 com.apple.FinalCutPro.Plugins.Pulldown Support (7.0.3 - 7.0.3) <555A8A21-3312-5CA8-FDA3-433F997DA91E> /Applications/Final Cut Studio/Final Cut Pro.app/Contents/MacOS/Plugins/Pulldown Support.bundle/Contents/MacOS/Pulldown Support
0x23e22000 - 0x23e61fef com.apple.FinalCutPro.Plugins.QTM Reader (7.0.3 - 7.0.3) <F84B0D4B-02D2-DA65-072C-3B7EB2A0FEB1> /Applications/Final Cut Studio/Final Cut Pro.app/Contents/MacOS/Plugins/QTM Reader.bundle/Contents/MacOS/QTM Reader
0x23e6e000 - 0x23e76ff3 com.apple.FinalCutPro.Plugins.QuickView (7.0.3 - 7.0.3) <A9D4590C-51A7-BA68-737A-8607D5D82DCA> /Applications/Final Cut Studio/Final Cut Pro.app/Contents/MacOS/Plugins/QuickView.bundle/Contents/MacOS/QuickView
0x23e7b000 - 0x23e8bffe com.apple.FinalCutPro.Plugins.Relink Media (7.0.3 - 7.0.3) <67805834-C6B2-061D-7581-E3D7835DB779> /Applications/Final Cut Studio/Final Cut Pro.app/Contents/MacOS/Plugins/Relink Media.bundle/Contents/MacOS/Relink Media
0x23e92000 - 0x23f2bff2 com.apple.FinalCutPro.Plugins.Timeline Editor (7.0.3 - 7.0.3) <1870750B-B6C6-9132-E680-CA9338AE23D6> /Applications/Final Cut Studio/Final Cut Pro.app/Contents/MacOS/Plugins/Timeline Editor.bundle/Contents/MacOS/Timeline Editor
0x23f3a000 - 0x23f4bfff com.apple.FinalCutPro.Plugins.Transcoder (7.0.3 - 7.0.3) <C73DED11-FE37-637F-C542-5E45D23FAE66> /Applications/Final Cut Studio/Final Cut Pro.app/Contents/MacOS/Plugins/Transcoder.bundle/Contents/MacOS/Transcoder
0x23f55000 - 0x23f67fff com.apple.FinalCutPro.Plugins.Transition Viewer (7.0.3 - 7.0.3) <F027AEE2-F724-18ED-6730-81AB4D3D197D> /Applications/Final Cut Studio/Final Cut Pro.app/Contents/MacOS/Plugins/Transition Viewer.bundle/Contents/MacOS/Transition Viewer
0x23f6d000 - 0x23f82ff3 com.apple.FinalCutPro.Plugins.Trimming (7.0.3 - 7.0.3) <449089A2-91B0-4CC7-2A2C-0DD44827F041> /Applications/Final Cut Studio/Final Cut Pro.app/Contents/MacOS/Plugins/Trimming.bundle/Contents/MacOS/Trimming
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Safari / App Store crashing after mavericks update
Weird stuff after Mavericks update. Internet connection is fine, Chrome works perfect.
Safari attempts to open webpage, but shows 6-9 white boxes surrounded by green border in the upper left hand corner of the page. The webpage will show up, then safari crashes. If I disable Javascript, then smaller boxes show up, but safari is usable.
App Store will also open, but shows nothing.
Disk Utility has a bunch of Open Error 1 and Open Error 5
Any suggestions?Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you boot, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal boot may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, reboot as usual (not in safe mode) and verify that you still have the problem. Post the results of the test. -
I cannot complete my iphone configuration after sofware update, when i connect to itunes i keep gettin a try again later message
That's usually a sign that your phone was hacked/jailbroken, and iTunes has detected such, errored out, preventing your phone from activating. Since Apple does not support hacking/jailbreaking, that's what happens, by design.
We can't help you here, as Apple owns this forum. You'll have to go elsewhere. -
2 finger scroll doesnt work in Finder after Mavericks update. Macbook pro seems slow and less responsive after the update.
nateshns wrote:
2 finger scroll doesnt work in Finder after Mavericks update.
In any particular app, or all of them?
Maybe you are looking for
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Apple Id help for Ipod touch 4g?
Hey i have an awsome ipod touch 4g, but i have a problem. I made an id account, but i wanted to make it without a credit card. I tried go through the process again, but it said that the username was already taken. So im wondering how to change the us
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On the 11th August rang BT as I had an email on the 9th August saying I had used over 7GB of a monthly maximum of 10GB Fault was raised, they agreed that it was unlikely we could use that amount in a week. Tech support advised and helped me change th
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Unwanted Default Formatting with import XML
I have a problem of unwanted default formatting with import XML. Under InDesign CS6, I import XML with merge mode. One frame is difficult to apply with the placeholder, I should put the XML element A inside by hand. InDesign automatically applies th
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Namaste Gurus, I am trying to post goods to std comp code 1000 in s loc 0001 by using MB1C the system shows an error ACCOUNT DETERMINATION FOR ENTRY INT GBB_BSA 7920 not possible. I have checked and rechecked the accounting, & costing tabs in the mat
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Where are the LAN settings?
I'm completely new to Firefox, where can I find the LAN settings so I can change the proxy server details?