Cannot print to canon MP160, dialog box says printer off line, but it is on line, OK printing with IE
I just installed the Canon MP160 printer. I downloaded the driver software from Canon version 12.1.4.0.(2/8/2008). I can print documents fine from Internet Explorer. When I go to print from Firefox the printer dialog box says the printer is "off line" and I get printer queue error messages. I can also print OK from windows. I have a PC 32 bit with Windows Vista.
PAHU wrote:
I think your issue is that even though you have the latest 10.2.0 driver for 10.9, you added the printer using the previous v2.43 PPD. So open Print & Scan, remove the current printer for the iRC3380 and click the plus button to add again. After selecting IP > LPD and entering the IP address, ensure you select "Canon iR C2880/C3380" in the Use menu. Note that there is no mention of UFRII in the model name, as is the case with the previous UFR2 v2.43 driver.
Thanks for the suggestion. I did that this morning (see Step 1) and deleted the existing printer before re-adding a new printer and using the newly updated driver and printer description. Here's what I get:
You can see my model number is listed in there as is the the proprietary Canon UFRII language.
Once added, here's what happens next:
So it would appear, at this point, that the printer is installed and communicating and that I should be good to print.
Alas, I get the same error message I've been getting. back to square one.
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AdobeXMPFiles.framework AdobeXMPFiles 66.145661 66.145661
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aif_ocl.framework AdobeAIF 3.0.00 62.490293
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amtlib.framework amtlib 6.0.0.75
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boost_signals.framework boost_signals 6.0.0.0
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