Cannot print via network to Canon imagerunner color 2620

I've installed the drivers/softwre, added the printer.
But when I try to print:
1) Print job starts
2) Print job shows completed
3) Nothing comes out of the printer!
(print job is done via ethernet/wireless network)
Please help
Printer model: Canon ImageRunner Color 2620 (in the US), aka iRC2600N (in China)

Hi William,
Thanks for the reply. Okay, let's assume it is a Canon board. Therefore I recommend you perform the following steps.
1. Ensure you are using the Canon PS Driver v1.60. This was the first version of a Universal driver to include support for Intel Mac's. You can download it from the Canon Australia web site (http://www.canon.com.au/products/business/multifunctionals/multifunctionaldigital_devices/iRC2620drivers.aspx).
2. Open the Printer Setup Utility and click on the title menu. Click on Reset Printing System. This will delete the Canon driver from your system. To be sure, open Library > Printers > Canon. The driver resides in a folder called PS. If you see it, delete it and empty the trash. Then restart the Mac.
3. Once the Mac has restarted you can run the installer for the v1.60 driver. You will have to reboot again once the installation is complete. With the Mac back on, open the Printer Setup Utility. Click Add and then click More Printers. Select 'Canon IP (PS)' and then enter the IP address of the iR C2620 and a queue name of LP. Click Add. The driver queries the printer, selects the appropriate ppd and configures the cassette and finisher setup.
4. With the printer now residing in the printer list, open TextEdit and write a few lines of text. Click File > Page Setup and ensure that A4 is selected. Then select Print and click Copies & Pages. Select Special Features from the menu. You will see an image of the copier and the Job Accounting tab. Because the driver queries the printer, if Job Accounting is enabled, the driver will reflect this. So you will have to select the Job Accounting tab and enter a valid ID and password. Now make sure this ID has enough prints remaining. If you are using an ID that doesn't have any remaining prints, the job will be deleted once it arrives at the copier. The other things to watch out for is the value for colour and b&w. With the cost of colour printing, some admins set the colour value quite low (or zero) meaning that if your document does have any colour it will be deleted by the copier once the colour print limit is reached.
5. With the ID and password set ( if needed) print the document. If it prints then open a different application and see if you can print from it. If it doesn't print, then please post back here the last 10 entries from the cups error log. This can be found via the Console application or the System Profiler.
Paul

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