Cannot print wireless from internet

i cannot print from the internet from my laptop but i can print from other programs

Hi, Could you tell exactly what happens when you try to print from the internet? Are there any error messages?
I work for HP.
If the advice given resolved the situation, please mark it as a solution and Kudos so that it may be located easily by others with the same problem. Thank you. .....

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HT1338 I cannot print wirelessly from Macbook Pro: this is the error message I receive /Library/Printers/EPSON/InkjetPrinter2/Filter/rastertoescpII.app/Contents/MacOS /rastertoescpII failed. can anyone help. I have been able to print on this printer for

I cannot print wirelessly from Macbook Pro: this is the error message I receive /Library/Printers/EPSON/InkjetPrinter2/Filter/rastertoescpII.app/Contents/MacOS /rastertoescpII failed. Can anyone help. I have been able to print on this printer for months, then yesturday out of the blue I get this error.

"/Library/Printers/EPSON/InkjetPrinter2/Filter/rastertoescpII.app/Contents/MacOS /rastertoescpII failed"
I also saw this same error message above the Print Queue, ever since allowing the Epson Printer Software Update (August 2013) to install. After this update installed, I was able to print a basic Test Page from the Print Queue, but when printing from any application I only got "Looking for printer..." displayed above the Print Queue, which would stall and never print.
2008 MacBook, 10.7.5. It used to print to my Epson WorkForce 845 wirelessly without problems, before this software update was installed.
Changing the driver from "Epson WorkForce 845" to "Epson WorkForce 600 - Gutenprint v5.2.3" was a workaround that did allow me to print, but I wasn't satisfied with that.
Found this better solution in https://discussions.apple.com/thread/5233149?start=0&tstart=0
(with thanks to Yuengdog1983):
This issue may be a result of the Computer Name being left empty:
Open System Preferences and choose Sharing.
Enter a name for your computer.
Even without restarting the MacBook, I was able to now change back to using the Epson WorkForce 845 driver v9.0 successfully. I never would have guessed that a Computer Name is required in order to print!

Cannot print wirelessly from MacBook to ENVY 5530 get message printer offline

Cannot print wirelessly from MacBook to ENVY 5530, get error message that "printer is offline"
Thanks for the help.

Hey @Geneferg,
Thanks for getting back to me regarding this issue. Because your printer shows connected on the Wireless Test Report, I am going to have you run some standard Mac troubleshooting steps to see if we can resolve this issue.
Step 1: Uninstall Drivers and Software:
First, it's important to have a nice clean slate to work with. Therefore, I am going to have you remove and uninstall the software and drivers for your HP Envy.
To start, can I please have you click here and run through the steps on how to Reset the Print System for your computer. Please run through the steps on 'Resetting the printing system in Mac OS X v10.5.x or 10.6.x'. This will remove every printer from your computer. However, this does not uninstall the printers. Therefore, if you use other printers on your Mac computer simply ensure that the printer is connected through the USB Cable or network connected and (+) add the printer back in via the Print & Scan window. Do not add your HP Envy back in at this time.
Next, please click here and follow through with the uninstall steps under the 'Mac OS X v10.6, OS X v10.7, OS X v10.8, and OS X v10.9' dropdown.
Once the uninstall is complete, please proceed to the next step.
Step 2: Verify and Repair your Disk Permissions on the Mac:
Open Macintosh HD and go to Applications
Go to the Utilities Folder
Open the Disk Utility
Select the Hard Drive volume you are using (usually on the left)
Select Verify Disk Permissions
Once that process is done, select Repair Disk Permissions
Step 3: Check for Apple Updates:
Go to Apple
Select System Preferences
Select Software Update
Click Update Now
Install your available updates
Restart your computer
Step 4: Reinstall your Software and Drivers:
Please click here to download the latest drivers for your printer
Once the website opens, select the Download button on the top left
Once the download is complete, please follow any onscreen instructions to reinstall your wireless printer
Once your printer has been successfully reinstalled please test the printing function again to verify if the 'offline' issue has been resolved.
Please respond to this post with the result of your troubleshooting. Good luck!
X-23
I work on behalf of HP
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

Cannot print wirelessly from MacBook Pro OSX Mavericks

I cannot get my new MacBook Pro (using OSX Mavericks) to communicate with my HP Officejet4500 Wireless. I can print when I use a connecting USB cable, but cannot print wirelessly. All of my Mac software updates are current as of 4/20/2014, which included an update for HP printers. When I used the disk to install the printer software, it did not have a screen for entering my wireless router ID or passcode. In the Mac System Preferences for Print and Scan, my Officejet 4500 G510n-z is listed, but to no avail. What do I have to do to get my Mac to print wirelessly? Thanks.

OK, thanks for that. It may indeed may be the problem, but let's check a couple of things first.
1. On the printer: Setup > Network > Print Network Test. Is the printer connected to the network? If it is not:
a. In the Network menu, Restore Defaults
b. In the same Network menu, run the Wireless Setup Wizard to connect the printer to your network.
2. On your Mac, download and install this: http://support.apple.com/kb/DL907
Restart your Mac.
3. Reset the printing system:
- Go to System Preferences > Print & Scan
- Right (or control) click in the rectangle listing your printers and select Reset Printing System.
WARNING - this will delete ALL of your printers!
- Select the plus sign to re-add a printer. Select the Defualt tab on the top of the window. Look for the printer, select it and then next to the "Use" pulldown, select the printer model (not AirPrint). Wait until the "Add" button becomes available. Click it.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

Installed mountain lion, now I cannot print wirelessly from imac or macbook

I installed mountain lion. I updated as much as there is to update via software. Now when I try to print wirelessly from my imac and macbook pro it says "unalbe to find printer" and printer is not connected from both computers.
I reconfigured the Brother MFC 7840W printer settings and it says that it is connected. I've always been able to print before, so this is related to the new ML installation.

also, the printer says it is not connected, maybe if i connect it, i can print wirelessly. how do i connect it?

I cannot print wirelessly from my macbook air

I am trying to print wirelessly from my macbook air 256gb. We have a HP Deskjet 3050 J610 series. It works fine printing when I plug my computer into the cord that is connected to the printer. but without the cord, it says the printer is "offline". I am wondering if the only way to print is if I connect it with the cord, or if i can somehow print wirelessly that I do not know about. thanks!

also, the printer says it is not connected, maybe if i connect it, i can print wirelessly. how do i connect it?

Cannot print wirelessly from Windows 7 (64 bit) laptop to Officejet 6000 Wireless (E609n)

The printer is a HP Officejet 6000 Wireless (E609n) and is connected via usb to a Windows 7 (64 bit) desktop and the laptop has Windows 7 (64 bit) loaded.
No changes were made that I'm aware of other than the usual Windows updates.
Server is offline is displayed next to the printer icon on the laptop when printing is attempted.
The wireless network test report shows no problems.
I have rebooted the desktop and printer with no success.
The laptop used to print wirelessly without a problem.

I am not sure the Officejet 6000 can have both the wireless and USB ports active at the same time. You could try disconnecting for the USB cable and then power cycling the printer and trying to connect wirelessly. If you have the desktop connected to a router that also provices wireless capability you could connect the desktop with the network connection.
One other thing you might consider is sharing the printer on your network from the desktop computer. Next on the laptop computer do the following: go to the Devices and Printers folder, Add a Printer, Local Printer, Create a Port, Local Port, \\Computername\Printername (use the actual share name for the computer and printer), OK, then select HP (not Hewlett-Packard) for the manufacturer and select the appropriate HP Officejet 6000 series model.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
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Cannot print wirelessly from my Mac to newly installed HP Officejet 4620

I've just installed a new HP Officejet 4620 all-in-one printer this afternoon. I used the HP Setup Assistant and downloaded drivers from the internet since I don't have a CD drive on my Mac. I've got a relatively new Netgear router. When I bought the printer yesterday, I spent all afternoon trying to install it to no avail. Got some message about a MAC filter problem. I then reset the Netgear back to its default settings as well as the printer and then the printer setup seemed to be successful. At least I got a message to that effect and the Printer Status Report, HP Network Configuration Page, and Wireless Network Test Results reports are came back with no problems. I've tried multiple times to print from this computer to no avail. When I press Command plus P the print menu comes up with "save" or "cancel" as the only options. Anyone have any ideas on what could be amiss? I'm about ready to give up.

So it sounds like the printer is connected to the wireless network. If so:
Download and install this: http://support.apple.com/kb/DL907
Restart your Mac.
Reset the printing system:
- Go to System Preferences > Print & Scan
- Right (or control) click in the rectangle listing your printers and select Reset Printing System.
WARNING - this will delete ALL of your printers!
- Select the plus sign to re-add a printer. Select the Defualt tab on the top of the window. Look for the printer, select it and then next to the "Use" pulldown, select the printer model (not AirPrint). Wait until the "Add" button becomes available. Click it.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

8630 all-in-one prints wirelessly from phone but not from laptop

I just set up my new 8630 printer and it is connected wirelessly. I printed something from my phone on it. I downloaded the driver from HP to my laptop but it will not work with the printer. I cannot print wirelessly from the laptop. I have not tried from USB cable because I am determined to make this work! I am not sure the driver installed properly either. When I go to the control panel and click on printers and find the 8630 it says"empty." Feeling frustrated. I never have good luck installing stuff like this! I also downloaded the troubleshooting software and none of the solutions has worked either. Any help would be appreciated!
Thanks!

Hello DLKoons,
Welcome to the HP Forums.
I see that you are having some communication issues as well.
Like I stated to the other person on this thread, I am going to need the operating system that you are using.
Which Windows Operating System am I running?
Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
I look forward to hearing from you.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

HT4356 I am trying to print wirelessly from my ipad to an epson stylus SX438W. The connection appears fine on both devices but the ipad cannot connect to the printer. It has been working fine for the past 4 months. Can anyone help?

I am trying to print wirelessly from my ipad to an epson stylus SX438W. The connection appears fine on both devices but the ipad cannot connect to the printer. It has been working fine for the past 4 months. Can anyone help?

Have you tried restarting the printer? Reboot the iPad as well.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

HP Deskjet 2540 and Galaxy Tab 3 - cannot print wirelessly

Hello
I would be very grateful for help with the following issue.
I have an HP Deskjet 2540 and a Galaxy Tab 3 (Android) and wish to print wirelessly from the tablet.
I have installed the ePrint app and the ePrint All-in One Remote app on the tablet.
In order to print I have to change the tablet's wifi connection from my home wifi to the printer's wifi which means that I cannot print straight from the internet.
I have tried saving web pages and then printing i.e not using the home wifi but a message appears on the tablet saying " Connect to Samsung printer".
My question is therefore, how do you print when you can only have one wireless connection on the tablet at a time i.e either the home wifi or the printer? Every time I want to print, do I have to change the wifi connection on my tablet from my home wifi to the printer's?
Many thanks in advance!

Hi Sujo,
Welcome to the HP Support Forums. I gather that you are unable to print web pages from your Android Galaxy Tab 3 tablet because you are using the printer’s wireless direct feature which does not have internet connectivity.
Let’s get the printer connected to your home wireless network. If you have a computer running a Window or Mac operating system it’s fairly easy to connect the printer. Please follow the steps in the Installing the Printer Software for a Wireless Network Connection document for the operating system that is running on your computer.
If you only have your tablet available, please follow the steps in the post by @Jon-W titled “How can I setup a Deskjet 3050a/J611 to my Chromebox?”. Please start where he says “There is another alternative but it can be hit or miss”.
Once you have the printer connected to your wireless network you should be able to print web pages as both devices will now be connected to your wireless network. Please let me know how it goes.
Regards,
Happytohelp01
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I work on behalf of HP

How can I print wirelessly from my ipad mini to a non-AirPrint network printer?

Does anyone know of a work around to print wirelessly from ipad mini or any apple wireless devices to a network printer that is NOT Airprint ready? I have a trial of Printopia installed on my desktop connected to the network and it seems to work BUT the desktop has to be awake or on for this to work. My wireless router is a new ASUS N66U with supported usb port for printers which my printer is connected to. My PC laptop is able to see the printer but the ipad mini and iphone 5 cannot. I could return the router and exchange for Apple Airport wireless router if I know it would make a difference. Thanks.

Hi,
According to the printer specs, your printer has no wireless connectivity and is not airrprint enabled so unfortunately you won't be able to print from your ipad.
you'll find the list of HP web enabled printers here.
"Although I work for HP, I'm speaking for myself and not on behalf of HP"
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My MG8120 won't print wirelessly from my MacBook running OS 10.9.5. Works fine with HP printers.

My MG8120 won't print wirelessly from my MacBook running OS 10.9.5 (Mavericks). It works fine with all of the other HP printers in the office. Another user has the same problem with her PC running Windows 7. And she, too, has no problems printing on the other HPs. I or she cannot print to any of three Canon printers in the office.

Hi,
Please try the following steps,
Download every updates from Apple and HP
Reset or Delete the printer from your mac (it may work trhough USB)
Reset all settings into default settings on your printer
Turn off or unplug mac, printer, modem, router
Plug everything and reboot all
Reconnect the printer to home wifi network and mac also reconnect to the correct network
I work for HP. I am speaking for myself and not for HP.
Say thanks by clicking the Kudos Thumbs Up in the post.
If my post resolved your problem, please mark it as an Accepted Solution

Can't print wirelessly from my iMac

I have been runnning my printer for a year with a direct connection via wire successfully. Now that I was able to move my router closer ( it was on a different level of the house before too far to be picked up by the printer ) I want it to work with all my devices wirelessly ( iphone, ipad and macbook air ). I was able to connect the printer to the router but my devices dont recognize the printer.
What do I do?

Hi @printingmama,
Welcome to the HP Forums!
I noticed that you are unable to print wirelessly from your iMac running OS X 10.10 with your HP Photosmart 7525. I am happy to help you with this printing issue!
Please see the following guides:
'Printer is offline' Message Displays on the Computer and the Printer Does Not Print: Mac OS X. (I would follow the steps for OS X v10.8 Mountain Lion and OS X v10.9 Mavericks, as they will work on Mac OS X 10.10.)
Printer Does Not Maintain Wireless Connection. (This will help you maintain the connection.)
The following tips can help prevent wireless connection issues:
Move the printer and the computer or access point (router) closer together.
Remove any metal objects between the printer and the computer or access point (router). Objects such as refrigerators or metal bookcases can interfere with wireless transmission.
Move any device that emits radio signals farther away from the printer. Devices such as microwaves and cordless telephones can interfere with wireless transmission.
Consult the router manufacturer for updates and configuration of your router.
Make sure that your computer is not connected through a VPN. You cannot access your printer on your wireless network while connected to a VPN.
Make sure the router is broadcasting at 2.4 ghz and not 5 ghz.
This website will also help, HP Wireless Printing Center - Troubleshooting Issues.
Hope this information helps!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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C5280 no longer prints wirelessly from Vista laptop after purchase of new Win7 PC wired to C5280

My Windows XP desktop was wired directly to the C5280 and I was able to print through my home network from the Win Vista laptop downstairs. Since I purchased a Win7 PC and replaced the Win XP one, the laptop cannot print wirelessly through the home network. What can I do to regain that functionality? Thanks.

OK, first wireless Gateway (modem/router combo) units are terrible for wireless connection. It is always, always best to use a separate modem and router in your network that YOU have control over instead of Comcast. If you have your old router it would be best to call Comcast and have that Gateway put in Bridge mode (disables the router section) and connect your own high quality router. With that said, let's try this. Set the router to a fixed wireless channel like 1, 6 or 11, never 'auto'. If you still can't connect, remove all security off the routers SSID. Now try to connect to your SSID with no security. Are you successful?
Say thanks by clicking the Kudos Thumbs Up to the right in the post.
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I worked for HP but now I'm retired!

Cannot print wireless from internet

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