Cannot print wirelessly from MacBook to ENVY 5530 get message printer offline

Cannot print wirelessly from MacBook to ENVY 5530, get error message that "printer is offline"
Thanks for the help.

Hey @Geneferg,
Thanks for getting back to me regarding this issue. Because your printer shows connected on the Wireless Test Report, I am going to have you run some standard Mac troubleshooting steps to see if we can resolve this issue.
Step 1: Uninstall Drivers and Software:
First, it's important to have a nice clean slate to work with. Therefore, I am going to have you remove and uninstall the software and drivers for your HP Envy.
To start, can I please have you click here and run through the steps on how to Reset the Print System for your computer. Please run through the steps on 'Resetting the printing system in Mac OS X v10.5.x or 10.6.x'. This will remove every printer from your computer. However, this does not uninstall the printers. Therefore, if you use other printers on your Mac computer simply ensure that the printer is connected through the USB Cable or network connected and (+) add the printer back in via the Print & Scan window. Do not add your HP Envy back in at this time.
Next, please click here and follow through with the uninstall steps under the 'Mac OS X v10.6, OS X v10.7, OS X v10.8, and OS X v10.9' dropdown.
Once the uninstall is complete, please proceed to the next step.
Step 2: Verify and Repair your Disk Permissions on the Mac:
Open Macintosh HD and go to Applications
Go to the Utilities Folder
Open the Disk Utility
Select the Hard Drive volume you are using (usually on the left)
Select Verify Disk Permissions
Once that process is done, select Repair Disk Permissions
Step 3: Check for Apple Updates:
Go to Apple
Select System Preferences
Select Software Update
Click Update Now
Install your available updates
Restart your computer
Step 4: Reinstall your Software and Drivers:
Please click here to download the latest drivers for your printer
Once the website opens, select the Download button on the top left
Once the download is complete, please follow any onscreen instructions to reinstall your wireless printer
Once your printer has been successfully reinstalled please test the printing function again to verify if the 'offline' issue has been resolved.
Please respond to this post with the result of your troubleshooting. Good luck!
X-23
I work on behalf of HP
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

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