Cannot print wirelessly to HP Officejet 4500

I have an HP Officejet 4500 wireless printer that I have never suceeded in getting to print wirelessly. It will connect to my wireless network fine, but when I install the device driver and go through the configuration steps on my computer it always stops with this message:
Your computer is unable to communicate with your printer at 192.168.0.21. This may be caused by firewall software. If you are using firewall software, verify that UDP port 427 is unblocked for both inbound and outbound traffic.
Your PC can not communicate with your printer at address 192.168.0.21. Check all cable connections. Check that the printer, PC and router are powered on and connected to the network.
My PC is a HP ENVY Phoenix h9-1360ea Desktop with windows 8.1 (it never worked with 8.0 either). I have connected this to my network both wirelessy and via ethernet. Neither work.
So far I have tried:
Uninstalling and reinstalling the software from the HP download centre. The file I downloaded is OJ_AIO_4500_G510n-z_Full_Win_WW_140_408. I installed this as an administrator
Disabling my Norton Internet Security smart firewall. I also added the printer to the network map.
Adding a firewall rule to my Netgear DG834GT router to allow inbound and outbound traffic on UDP port 427.
Trying out all the troubleshooting suggestions on www.hp.com/global/us/en/wireless/index.html?jumpid=ex_r11400_go_wirelessprinting
I've checked online on the various forums but so far everything has lead to a dead end.
Running out of ideas now and could use some help please.
This question was solved.
View Solution.

Based on what you just expressed, the hardware may be working. However, the software/ firmware is not functioning correctly.
Mario
I worked on behalf of HP.

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HT1338 I cannot print wirelessly from Macbook Pro: this is the error message I receive /Library/Printers/EPSON/InkjetPrinter2/Filter/rastertoescpII.app/Contents/MacOS /rastertoescpII failed. can anyone help. I have been able to print on this printer for

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X-23
I work on behalf of HP
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
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Installed ePrint on Officejet 6700, now cannot print wirelessly

Greetings,
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Hello Bugaloo911,
Welcome to the HP Support Forums!
Sorry to hear about the Officejet 6700 now being unable to wirelessly since you setup the ePrint portion of the printer. What is the Operating System installed on the computer, Windows or Mac? Also, what happens when you try to print? For example, is there an error or message of any kind on the computer?
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Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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Read this: http://support.apple.com/kb/ht4356
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This question was solved.
View Solution.

OK, there may be something else going on, but try this:
Remove the Ethernet and USB cables
Make sure the radio is on (may not hurt to reboot the router and printer, too)
Delete and add the printer under the Default tab - the one marked with Bonjour
Reboot the computer and try to print.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

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“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

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Were you able to previously use that same printer via AirPort Express,
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Since I have the exact all-in-one HP printer/scanner/copier/fax model
by number, and have the downloaded HP drivers (a large file) to be
up-to-date, the HP device has never worked via USB plugged into AE.
Mine is the older AirPort Express 802.11b/g. All of my Macs see and
use the Epson printer attached to my AirPort Express; and like the OP
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I do have an Epson 820 Photo Stylus that always works well with the
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Mac OS: All-in-one & PhotoSmart Printers compatible with AirPort
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{ edited to add links }

Cannot print wirelessly to HP Officejet 4500

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