CANNOT properly update from 7.0 to 7.01. WHAT is going on?

Hello!
I notice that FIREFOX has been releasing browser updates quite frequently as of late. I have been updating my browser as they come along ... until 7.01 came out. It not only does NOT fully install on my IMac (iMac 10,1 - 3.06 GHz Intel Core 2 Duo Processor - less than 1 year old) ... but is being incredibly vexing:
I did the usual update process for 7.01 when presented with the SOFTWARE UPDATE WINDOW (as I recall; less than 1 WEEK after I rcvd an UPDATE for 7.0, which installed normally enough) - but the 7.01 dropped a Firefox icon on my desktop, which I put in my APPLICATIONS FOLDER. This did not MOVE the icon. Inexplicably it only COPIED it to the folder - leaving a FIREFOX icon still on my desktop. I then put THAT ONE in a special FIREFOX folder that I keep for general Firefox info, etc. SAME RESULT ... only COPIED icon to that folder. ALSO a Firefox "volume" appeared on my desktop. Normally these disappear upon exiting my system and coming back. in THIS CASE, both the Firefox ICON - AND the VOLUME icon remain - for weeks now. I can't REMOVE them without taking them to the trash, which I am loathe to do, fearing I would LOSE FIREFOX COMPLETELY from my system.
I find that FIREFOX 7.o is what my system is still running - it does not seem to recognize the 7.01 that arrived, in any way.
Meanwhile, I continue to get the SOFTWARE UPDATE (for 7.01) window appearing when I open my (7.0) browser). I tried AGAIN to install from that - and only got MORE icons growing on my desktop.
By the way, I have a YAHOO/ATT eMail - AND a YAHOO Homepage. YAHOO often causes interfering and/or site-specific browser problems. THIS may be a factor. I have NO idea.
MY GUESS is that something(?) did not complete - or get recognized in the INSTALL PROCESS (with the install window/process/move to app. folder sequence.
WHAT I NEED is:
1) to be able to successfully, completely UPDATE to 7.01 -and
2) have these fool icons quit reappearing (and multiplying upon dragging them to folders).
I assume that once 7.01 IS fully installed, that all of this nonsense will stop; I will not see "NEW UPDATE TO 7.01" windows appear / I will NOT have "sticky" icons crowding my desktop / my SYSTEM WILL then SHOW "FIREFOX 7.01" as my current browser.
WHAT IS GOING ON? WHAT DO I DO FROM HERE?
I am at a complete loss (baffled, frustrated, kicked to the curb).
I am not familiar with sophisticated programmer / developer terms/shorthand. PLEASE, anybody answering this (thankyouthankyouthankyou!!!) write clearly and simply, so I am not stumped by being told to do something that I cannot figure out the meaning of ... I see that kind of answer in some other posts I viewed, trying to find what to do, though none of those posts were exactly my scenario.
All I want to do is get 7.01 to fully install, as/per the usual installation package process that appears when an UPDATE is downloaded.
THANKS!!
p.s. assuming that I will get an eMail when I get a response.
I will NOT be able to FIND this - or whatever the correct page is- to hunt daily for responses.
My eMail is:
[email protected]

Re:
"Do you have a user.js file in your profile, and did you change the user-agent that gets displayed by Firefox? The setting looks like:
general.useragent.override "
I have no idea if I have a 'users.js file' anywhere; let alone in my 'profile' ...WHAT profile? where?? why? I have never needed to know anything about a users.js file to download or update a browser of any kind.
Nonetheless, IF a 'users.js file' is something that exists, behind the scenes, appearing something like "general.useragent.override" I would have no idea how to locate - or check whether or not I have one. You say it would be in my "profile". A "Firefox" profile? A MAC system profile? A hard disk profile? A Utilities profile? I have no idea what / where this may be.
I will try the suggestion by cor-el: Download a 7.01 - SAVE the dmg (slippery suckers, hard to find again, once arrived). Then I will isolate that in a special folder and remove my current FIREFOX from my computer; and open/install the 7.01 clean.
The only problem is I don't know exactly WHAT is mucking things up for the 7.01 to fully install. THEREFOR it seems I will have to search out and destroy all the parts of my CURRENT browser (icons/volumes/files/ et al) ...hoping that I DO remove the nasty part - and that I DO NOT remove something I need to either (A): keep my extremely deep bookmark files and/or (B): allow 7.01 on my system (as it IS an UPDATE - if I have NO "7.0" - can a "7.0.1" load / install without something already in the 7's to work from?)
I was hoping to avoid this 'search and destroy' raid on my Firefox, for the above reasons; but since I have NO idea what the "user.js file" or its attendant "profile" are, I see no alternative. Unless somebody has a better idea before Monday; I'll go in there and tear it out - after bringing in the dmg of 7.01 first. It'll be a crapshoot; maybe I'll luck out. I HOPE so, 'cause I really hate Safari. Wheeeeeeeeee!

Similar Messages

  • All of a sudden firefox wants me to update from 3.6 to 6.something - what happened to 4 and 5? - and I don't know what google cupcakes are, but I don't think I want them - I like simple; help.

    All of a sudden firefox wants me to update from 3.6 to 6.something - what happened to 4 and 5? - and I don't know what google cupcakes are, but I don't think I want them - I like simple; help.

    Screen shot of my new tabs page. There used to be little boxes with fast ways to get to my most visited sites. Please help

  • My steam won't launch ever since I updated to Yosemite I don't know what is going on.

    Whenever I try to launch it, it says "Steam quit unexpectedly" I have tried redownloading it 5 times and have every software up to date. I also have tried
    deleting all my steam files and it still doesn't work. Here is a screenshot:
    I also downloaded a program called EtreCheck that checks for issues so here is what it found:
    Problem description:
    My steam won’t launch ever since I updated to Yosemite I don’t know what is going on
    EtreCheck version: 2.0.10 (97)
    Report generated November 2, 2014 at 11:27:34 AM EST
    Hardware Information: ℹ️
      MacBook Pro (13-inch, Late 2011) (Verified)
      MacBook Pro - model: MacBookPro8,1
      1 2.4 GHz Intel Core i5 CPU: 2-core
      4 GB RAM Upgradeable
      BANK 0/DIMM0
      2 GB DDR3 1333 MHz ok
      BANK 1/DIMM0
      2 GB DDR3 1333 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      Intel HD Graphics 3000 - VRAM: 384 MB
      Color LCD 1280 x 800
    System Software: ℹ️
      OS X 10.10 (14A389) - Uptime: 2:20:3
    Disk Information: ℹ️
      ST9500325ASG disk0 : (500.11 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted> : 210 MB
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      Macintosh HD (disk1) /  [Startup]: 498.88 GB (350.08 GB free)
      Core Storage: disk0s2 499.25 GB Online
      MATSHITADVD-R   UJ-8A8 
    USB Information: ℹ️
      Apple Computer, Inc. IR Receiver
      Apple Inc. FaceTime HD Camera (Built-in)
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Inc. BRCM2070 Hub
      Apple Inc. Bluetooth USB Host Controller
    Thunderbolt Information: ℹ️
      Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Kernel Extensions: ℹ️
      /Applications/Splashtop Streamer.app
      [not loaded] com.splashtop.driver.SRXDisplayCard (1.6 - SDK 10.7) Support
      [not loaded] com.splashtop.driver.SRXFrameBufferConnector (1.6 - SDK 10.7) Support
      /Library/Application Support/Hotspot Shield
      [not loaded] com.anchorfree.tun (1.1.1 - SDK 10.8) Support
      /Library/Extensions
      [loaded] com.logmein.hamachi (1.0.0) Support
      /System/Library/Extensions
      [loaded] com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6) Support
      [loaded] net.telestream.driver.TelestreamAudio (1.1.0 - SDK 10.8) Support
    Launch Agents: ℹ️
      [not loaded] com.adobe.AAM.Updater-1.0.plist Support
      [failed] com.adobe.AdobeCreativeCloud.plist Support
      [failed] com.adobe.CS5ServiceManager.plist Support
      [running] com.logmein.hamachimb.plist Support
      [loaded] com.oracle.java.Java-Updater.plist Support
      [not loaded] com.splashtop.streamer-for-root.plist Support
      [running] com.splashtop.streamer-for-user.plist Support
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist Support
      [invalid?] com.adobe.SwitchBoard.plist Support
      [loaded] com.anchorfree.ajaxserver.plist Support
      [loaded] com.ea.origin.ESHelper.plist Support
      [running] com.logmein.hamachi.plist Support
      [loaded] com.oracle.java.Helper-Tool.plist Support
      [loaded] com.oracle.java.JavaUpdateHelper.plist Support
      [running] com.splashtop.streamer-daemon.plist Support
      [loaded] com.splashtop.streamer-srioframebuffer.plist Support
      [loaded] net.freemacsoft.LiteIcon.LIHelperTool.plist Support
    User Launch Agents: ℹ️
      [loaded] com.adobe.AAM.Updater-1.0.plist Support
      [failed] com.akamai.single-user-client.plist Support
      [loaded] com.divx.agent.postinstall.plist Support
      [loaded] com.genieo.completer.download.plist Support
      [loaded] com.genieo.completer.ltvbit.plist Support
      [loaded] com.genieo.completer.update.plist Support
      [failed] com.google.keystone.agent.plist Support
      [invalid?] com.valvesoftware.steamclean.plist Support
      [running] com.w0lf.cDock.plist Support
      [invalid?] net.brockerhoff.QuayMenu.plist Support
    User Login Items: ℹ️
      Steam Application (/Applications/Steam.app)
      iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
      Off-Helper UNKNOWN (missing value)
      TotalFinder UNKNOWN (missing value)
      uTorrent Application (/Applications/uTorrent.app)
      Origin Application (/Applications/Origin.app)
      Hotspot Shield UNKNOWN (missing value)
      Genieo UNKNOWN (missing value)
      Genieo UNKNOWN (missing value)
      Genieo UNKNOWN (missing value)
      VMware Fusion Start Menu UNKNOWN (missing value)
      Genieo UNKNOWN (missing value)
      CrossOver CD Helper UNKNOWN (missing value)
      TuneupMyMac UNKNOWN (missing value)
    Internet Plug-ins: ℹ️
      AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 Support
      FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
      Default Browser: Version: 600 - SDK 10.10
      Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
      OVSHelper: Version: 1.1 Support
      DivXBrowserPlugin: Version: 2.2 Support
      QuickTime Plugin: Version: 7.7.3
      OfficeLiveBrowserPlugin: Version: 12.3.4 Support
      Silverlight: Version: 5.1.20913.0 - SDK 10.6 Support
      JavaAppletPlugin: Version: Java 7 Update 67 Check version
    User Internet Plug-ins: ℹ️
      SOEWebInstaller: Version: 1.0 - SDK 10.5 Support
      NPRoblox: Version: 1, 2, 8, 25 - SDK 10.9 Support
    Safari Extensions: ℹ️
      GoPhoto.it
      Omnibar
      iTube Studio
      Searchme
      DivX Plus Web Player HTML5 <video>
      OpenIE
    3rd Party Preference Panes: ℹ️
      Akamai NetSession Preferences  Support
      Flash Player  Support
      Java  Support
    Time Machine: ℹ️
      Time Machine not configured!
    Top Processes by CPU: ℹ️
          11% LogMeIn Hamachi Menubar
          0% syslogd
          0% WindowServer
          0% launchd
          0% opendirectoryd
    Top Processes by Memory: ℹ️
      202 MB mds_stores
      189 MB installd
      133 MB com.apple.WebKit.WebContent
      129 MB Finder
      86 MB ocspd
    Virtual Memory Information: ℹ️
      417 MB Free RAM
      2.18 GB Active RAM
      417 MB Inactive RAM
      1.14 GB Wired RAM
      10.58 GB Page-ins
      195 MB Page-outs

    Genieo Uninstall
    Genieo Uninstall (2)      see post by   Linc Davis
    TuneupMyMac UNKNOWN (missing value)
    Also uninstall according to the developer's instructions.
    I also would remove uTorrent. You can get adware/malware and other junk from a Torrent download.

  • Clients cannot download updates from DP

    Dear Friends,
    I need your help,
    After I configured everything and I am ready to patch my first cycle I have problem with my clients.
    I download all the updates and create my deployment package. I sent it to the DP. 
    The clients cannot download the updates from their DP. I checked the boundary and everything is ok.
    I noticed that all pcs have the following error in the FSPstatemessage.log.
    Failed in WinHttpSendRequest API, ErrorCode = 0x2ee7 FSPStateMessage 4/5/2015 1:53:36 AM 4844 (0x12EC)
    [CCMHTTP] ERROR: URL=HTTP://SCCM01.XXX.YYYYY/SMS_FSP/.sms_fsp, Port=80, Options=224, Code=12007, Text=ERROR_WINHTTP_NAME_NOT_RESOLVED FSPStateMessage 4/5/2015 1:53:36 AM 4844 (0x12EC)
    Successfully sent location services HTTP failure message.
    Does the error above have to do with the client when tries to download the updates from the dp ?
    How to solve the problem above ?
    I forgot to mention that I have only one Site.
    Please help
    Nikkoscy

    The client falls in a boundary that is assigned to a boundary group which gives access to the DP with the content and the deployment package is distributed on the server.
    Please see below the ContentTransferManager.log, CAS.log, LocationServices.log .
    any idea what is wrong ?
     I can resolve the FQDN of the DP from the client. The DP is the server of the branch where the client locates.
    Nikkoscy

  • IPod cannot be updated from iTunes 7

    The iPod will not update to version 1.2 from iTunes 7.
    The iPod will not Restore from iTunes 7.
    The message I receive is the following.
    Any thoughts??
    The iPod cannot be updated because it contains files that are in use by another applacation
    Dual core processor   Windows XP Pro  
    hp   Windows XP Pro  
    hp   Windows XP Pro  

    i get the same - been trying now for over a week and its getting frustrating
    any help would be much appreciated

  • HT4623 After updating to IOS 7.0.4 for my IPhone 5 I noticed that the pictures I take are not uploaded to my PC in photo stream any longer.  I have not changed any of my settings after updating from IOS 7.0.3.  What could be wrong?

    Since updating to IOS 7.0.4 My pictures no longer automatically load to my PC's photo stream folder.  I have not changed any settings after upgrading from IOS 7.0.3. What could be the problem?
    Thanks.

    mouse1832 wrote:
    I've been to apple to speak to one of the so called genius' and even their baffled by the problem
    and they told you , "Oh well" and you left without getting it resolved?

  • My command 'Show Apple ID' in App Store gives only a white window on my iPad and the new updates of the Apps stay incompleted. What is going wrong?

    Messages (Show Apple ID) and new updates from App Store do not reach completely my iPad.
    What can I do?

    Go to Setting>Store and sign into the itunes account that purchased the app. Is your computer authorized for the iTunes account for which the updates are not showing? Also, are the non-showing app for the update showing in iTunes?

  • I cannot get my mail on my iCloud account. What is going on?

    My account is active. I cannot retrieve or send mail right now. I went online and signed in to iCloud and I cannot even get into my mail account. What is going on? This is my main email account!!!!
    Worst yet...my iPad stopped retrieving mail last week. My MacBook stopped retrieving mail soon after. I was abe to send from both devices. This morning, everything stopped letting me send and retrieve mail, including my iPhone!!!!!! And, I cannot see my mail online right now, either!!!!!

    arlenemackay wrote:
    I can no longer receive my gmail on my Ipad.  I get a message that user name or password are incorrect
    Ok.  What email account are you using?  Are you using a two-step verification.

  • I recently downloaded a book and it will not open due to being incorrectly formatted. Even though I downloaded this FROM iTunes!!!! What is going on, I have the latest OS and iBook version....??????????

    I recently downloaded a book "In a Pit with a Lion on a Snowy Day" and iBooks tells me its incorrectly formatted even though I downloaded this from iTunes and have the latest version of the iBooks app.  What is going on? I want a refund if this doesn't work.  My other books open fine.

    The Report a Problem link can also be found in iTunes/Store/View Account/Purchase History.
    Before asking for a refund, also try deleting the book and redownloading it.
    If you find that the iBookstore is does not meet your needs, you can try one of the others like Kindle, Nook, Kobo, Googlebooks, or Sony.
    To let Apple know your views on their apps or services, use
    http://www.apple.com/feedback

  • Cannot install updates from app store

    imac 2012, 2.7GHz i5, 8GB, Yosemite 10.10.2
    After updating to Yosemite 10.10.1 the app store stopped installing system apps such as 10.10.2, iTunes, Hp and Epson updates, iMovies etc. I solved the 10.10.2 update by downloading and directly installing but the app store still did not not allow updates for security updates, iTunes etc.
    App store lists the updates available, I click update, it says installing for 2 seconds, then says installed and lists the installed app under 'updates installed in the last 30days'. A few seconds later the app returns under 'updates available' as needing updating.
    After trying verify and fix disk and verify and fix permissions without success, I reinstalled Yosemite 10.10.2 by using CMD R and selecting reinstall OS X, however the problem is exactly the same - I cannot update OS X software apps.
    Any ideas?

    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad and start typing the name.
    The title of the Console window should be All Messages. If it isn't, select
              SYSTEM LOG QUERIES ▹ All Messages
    from the log list on the left. If you don't see that list, select
              View ▹ Show Log List
    from the menu bar at the top of the screen.
    Click the Clear Display icon in the toolbar. Then try to update. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
    The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
    Please don't indiscriminately dump thousands of lines from the log into this discussion.
    Please don't post screenshots of log messages—post the text.
    Some private information, such as your name or email address, may appear in the log. Anonymize before posting.

  • Cannot Get Updates from App Store Error -1012

    Out of nowhere I suddenly got this error message "NSURLErrorDomain error -1012" on my iMac and MacBook Air this morning when checking for updates on Mac App store, last mavericks update was 22nd May, everything was fine a few days ago.
    Anyone else had this, signing in and out of app store makes no difference or a restart. Help please.

    Quit the App Store if it's open.
    Now open the Finder. From the Finder menu bar click Go > Go to Folder
    Type or copy/paste:    ~/Library/Cookies
    Click Go then move the com.apple.appstore.cookies and com.apple.appstore.plist files from the Cookies folder to the Trash.
    Type or copy/paste:    ~/Library/Preferences
    Click Go then move the com.apple.appstore.plist file from the Preferences folder to the Trash.
    Try the App Store.

  • Cannot download update from App Store

    The APP store is teling me I have one item to download, I try to do this and I get a message tellng me it is disabling my password.I then get a message saying there is an error at the APP Store (100)  and to try later. I can still log into Itunes with my password despite being told its been disabled.  Can anyone help?

    Do you have the WSJ app?
    Spent much of the weekend trying to fix same problem. Apple support were polite but couldn't help. Then stumbled across a note against the latest WSJ update to say there had been a bug preventing downloads.
    Deleted WSJ app, rebooted iPad, and problem solved
    Hope this helps you or maybe others. A lot of people must be experiencing this problem - now I've figured it out, I've found chatter on Twitter etc.
    Apple, perhaps you alert your Support staff.

  • 5220 Xpressmusic update from 4.6 to 4.92, what's n...

    Hi
    I have just updated my 5220 from firmware 4.6 to 4.92 and i'm searching for things that had been fixed or changed.
    After a look on http://europe.nokia.com/A4577225 , i get back here for some feedback from users or any information from nokia support team.
    For the moment i only notice that the back speaker get powerful but with more noise in sound.
    Thanks by advance
    Ramirez - France

    Your user agent has been changed by another program or extension.
    See [[Finding your Firefox version]] and [[Web sites or add-ons incorrectly report incompatible browser]]
    See also http://kb.mozillazine.org/Resetting_your_useragent_string_to_its_compiled-in_default
    Check the '''general.useragent''' prefs on the '''about:config''' page.
    You can open the ''about:config'' page via the location bar, just like you open a website.
    Filter: '''general.useragent'''
    If any ''general.useragent'' prefs are bold (user set) then right-click that pref and choose ''Reset''.

  • HT1725 Updates from app store are frozen. What do I do ?..

    Tried to get them to work through iTunes by tapping download icon in lower right corner but it just went to iTunes store terms and conditions. So I tapped on that and it took me to here to show me all the legal jargon...I need help ..not the run around.....

    Basics from the manual are restart, reset, restore.
    Try those.

  • At certain times I get a Red Square bos. It says that this so and so page are attack pages and tells me to install an update from Firefox. Not being sure what to do I immediately close Firfox without installing the update it says I needed to do.

    It's a Red box with a Policeman on it, saying this is a reported attack site and says I need to install a Firefox update. I immediately close my History on Firefox, and then close the browser. Don't install the update it says I need to, since Red usually means STOP. Have gone to the Firefox website to see about new updates. Should I go ahead and install the update?

    Thanks. You confirmed my suspicions, and I hope others do not fall for this. It usually happens with the site:
    1Channel
    or
    PrimeWire.ag (This is the name for the new 1 Channel due to its being hijacked)

Maybe you are looking for

  • 405 Method Not Allowed -- XI AS2 Adapter error

    Hi All, I am getting the folloeing error in AS2 Adapter "405 Method Not Allowed". Please let me know ablout the latest note etc to resolve the same as note no. 906435 is quite old and is unable to resolve the same. Thanks in Advance. With regards, Ga

  • Help with removeChild or another solution

    I am a beginner to actionscript 3 and I've been working on a portfolio gallery in Flash that swaps XML images on click of a thumbnail.  Currently everything works well but the images stack on each other and I want them to switch on click.  I have sea

  • Plz help my iPod shuffle!!

    I am sorry to post here becoz no response in iPod shuffle 1st area. My device is an iPod shuffle 1st. My OS is Windows XP SP3. My iPod's indicator light is green and orange alternately and I cannot hear a sound with my earphone. If I hold the play bu

  • A general question concerning .EAR files?

    Hi All, My question is, what should be the file extension of the utility class that I will include in my ".ear" file? Should it be filename.jar or filename.war? The team that I am on has successfully been able to deploy a .ear file that only contains

  • View New Posts in Idea Exchange

    Is it possible to add a feature to View the latest messages posted onto the LabVIEW Idea Exchange.  The ability to sort by last message would suffice.  I like to follow the discussions, but sometimes I see there's a new message, but I have to click t