Cannot publish 1 page in CS4. Other pages including index.html ok. Error message results.

After many months of no difficulty, I suddenly cannot publish changes to one of my pages (all others work) without getting the error message 'Another instance of Contribute is doing a workflow operation. Do you want to break the workflow and continue.....?' Whether I say yes or no and follow the prompts, it doesn't work. One way lets me exit, the other locks up my computer and I have to 'end task' to get control back. I hoped that the answer to the 'cannot publish index page' thread would help, but I didn't understand because most of this stuff is over my head. The only thing unusual I can dectect is the page name has an # sign after html as in 'name.html#tuition.' The word tuition refers to a pointer on the page. When I switch to edit mode, an asteric * appears after 'html' on the page name. I do not see that on any other page when I edit. I have CS4 version 5. Can anyone help? I don't know how many people there are in India, but I talked to half of them in a 2.5 hour 'session' in which I was transferred in a least 3 complete loops to every department and passing 'go' 3 times before some techie finally said I should email my question in and will get a reply within 3 days. Yeah, right. Worst tech support experience I have had in 10 years.

Hi,
     Can you try deleting the Preferences and the Contribute's User Configuration folder. You will lose your website connections, you can recreate them again after relaunching Contribute.
If you have installed Contribute in Mac, go to <Username>/Library/Application Support/Adobe folder and delete Contribute CS4 folder there. Also, go to <Username>/Library/Preferences/ folder and delete the 'Adobe Contribute 5 Preferences' file.
If you have installed Contribute in Windows XP, the Contribute's Configuration folder will be in C:\Documents and Settings\<your username>\Local Settings\Application Data\Adobe\. Delete the Contribute CS4 folder there. To clear the registry for Contribute, type 'regedit' in the Run window.(Click Start, and click Run, and then type 'regedit' in the text field.) Select HKEY_CURRENT_USER, then Software, then Adobe, then Contribute CS4. Click Delete button. Close the Registry Editor window.
The <username>, I have mentioned above is the name with which you will have logged into the machine.
Now, Relaunch Contribute and connect to your website and try editing the web pages from your website. Can you try this?

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