Cannot Publish new site from Muse.  Error Messages/Adobe ID.

I'm trying to publish a new site from Muse.  I done this before over the last year with no problems.  Today when I choose "Publish," a login box appears with the message, "Please enter your Adobe Business Catalyst password to upgrade your account to use Adobe ID. Once upgraded, future interactions with Adobe Business Catalyst will require your Adobe ID credentials."  When I do so, I receive an error message that states in its entirety "Unknown Error."  I've confirmed that my account is in good standing (Creative Cloud subscriber).  Any ideas about what's going on?

Hello
Can you check if the steps listed in the below threads help resolve the issue:
http://forums.adobe.com/message/5574320
http://forums.adobe.com/thread/986423
Hope this helps.
Cheers
Parikshit

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