Cannot pull down notification bar after TB software upgrade?

I completed the software upgrade last night on my TB. For some reason the notification bar will no longer pull down.  Any thoughts on what the problem might be?

    Hello owj,
Thank you for your inquiry today. I'm sorry to hear that you are having issues with your recent software update. As a user of the same device, I understand how aggravating it can be to have an issue that was not there before the update. In order to resolve this issue, please complete a hard reset on the device. Once this is completed, your device will refresh and verify the software update for any issues.
Apps
Settings
Storage
Factory Data Reset
Rest Phone
Please let us know if you have any further issues after completing the reset, thanks!
MatthewS_VZW
VZW Support
Follow us on Twitter @VZWSUPPORT

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    Click " Like " if you want to Thank someone.
    If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
    Click " Like " if you want to Thank someone.
    If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

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