Cannot purchase,always need verify payment info
cannot purchase, always need verify payment info, but my this card last time buy many thing already, why now got this problem?
Launch iTunes, click on iTunes Store, and click on your Apple ID in the upper right. Log in and enter your payment information.
Similar Messages
-
my new ipad wont make purchases from the app store, asks to verify payment info... I enter it and it says contact itunes support, whats the deal?
FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
Cheers, Tom -
Apple store worked great, now it keeps telling me that I need to verify payment info and my security code is invalid for my card... The card is current? What's going on?
Did you enter the last three digits on the back of the card for Visa or Master or the 4 digit # on the front of Amex?
-
How to verify payment info on itunes store? i want to rent movien on apple TV
i want to rent movies on my apple tv but.. how to verify payment info on itunes store?
This same thing happened to me several times.
Finally, I tried checking my credit card info in iTunes on my computer, and when I went in to edit it, I had to enter in my Credit Card Security Code again. There was a box next to it that said something about needing to re-enter the number since my account was being accessed from a new device. So, I entered my Security Code, tried the purchase again from my Apply TV, and it worked great.
Hope that helps. -
I can't update any of my apps. It keeps asking to Verify Payment Info
I got a notice to reset my password and now when i try to download app updates it asks to "Verify Payment Info" and then asks to log in again. When I do, it asks to log in again, and again and again.
Ok, so I figured it out. I checked my iPhone and it was having the same trouble. So I went to settings (on the iPhone and iPad) selected store and logged out of the store. Then on my computer, I logged in to iTunes. I went to buy something (a free item...doesn't have to cost anything) and it prompted me to update the payment info (essentially needed to add the security code to my credit card). Then I gave it a minute or two to process...just in case. Logged back in to my iPhone and iPad and everything is back to normal.
Glad it's working, but they should really fix that issue on the mobile devices. Luckily I have iTunes on a computer, so don't have that (they only have the iPad...which they wouldn't be able to update).
Oh well...thanks all for trying to help! -
We are trying to rent a movie and it keeps prompting us to verify payment info and we have done this
we are trying to rent a movie and it keeps prompting us to verify payment info and we have done this
I kept having this problem, reset my iTunes password, verified account information several times, all with the same (bad) result. Finally, I actually went into the "Edit" section of my credit card and found that because I tried to access my account via another computer or device, i.e. Apple TV, I had to reenter my 3 digit credit card security code. That fixed the problem for me.
-
i am trying to watch a movie using my appve TV, but i am asked to verify 'payment' info on itunes store. i have updated everything using the 'edit' button, it still isn't working and i am frustrated, 6465107522
perhaps this will help?
h t t p://w w w.aone-soft.com/mobile_3gp_video_converter.htm
or do a google search on "mobile_3gp_video_converter"
Message Edited by JSanders on 11-18-2008 09:43 AM
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code -
Can't verify payment info (endless
I'm trying to purchase apps on my iPhone 6+, but keep getting the "payment info" verification popup. When I tap it, I'm prompted to type in my Apple ID password. I enter the password, but the app keeps requesting it over and over and over. There's no way for me to get past the verification, because I can't get to the actual confirmation screen.
Ive tried the following steps to diagnose/fix the issue:
- Hard restart of phone (after manually quitting all apps).
- Signing out of all Apple ID accounts on the phone (Game Center, iCloud, iTunes) and signing back in (with various hard restarts in between each one).
- Downloading free apps (this works fine with just TouchID).
To see if the problem was account related, I purchased an app on my iPhone 5s (tied to the same account). The purchase was fine, and the app actually turned up on the iPhone 6 immediately afterward (thanks to the auto download feature).
So my account is fine, my password is fine, I can buy and download apps on my 5s and through iTunes on my Mac. I just can't do it on the 6+.
Has anyone encountered this annoying bug and, if so, were you able to find a fix?
Thanks,Hello kelliott2000,
Thanks for using Apple Support Communities.
From your post I understand that you are unable to change the payment information on your Apple ID account, as you are first asked to verify the old payment information. I'd like you to please contact iTunes Store support by following the information below to resolve this issue.
If you need help changing your payment information, credit card details, or billing information, contact iTunes Store support. Or you might find the answer to your question below:
Change or remove your payment information from your iTunes Store account (Apple ID)
Take care,
Alex H. -
I can't buy anything from App store Coz I have to verify payment info.
My Billing address is in Thailand and I can't update it right coz my country don't have "state" you only give me choice only in US.
And Try to change region to Thailand but I can't do it too. It tell me I got 2.50$ left I got to purchase for something.
ok right...
I try to buy music to make my credit off and I can't buy coz store location are wrong.... Thiis is never ending loop !!!!!Ok, so I figured it out. I checked my iPhone and it was having the same trouble. So I went to settings (on the iPhone and iPad) selected store and logged out of the store. Then on my computer, I logged in to iTunes. I went to buy something (a free item...doesn't have to cost anything) and it prompted me to update the payment info (essentially needed to add the security code to my credit card). Then I gave it a minute or two to process...just in case. Logged back in to my iPhone and iPad and everything is back to normal.
Glad it's working, but they should really fix that issue on the mobile devices. Luckily I have iTunes on a computer, so don't have that (they only have the iPad...which they wouldn't be able to update).
Oh well...thanks all for trying to help! -
When I try to buy a tv episode on apple tv, it gives me a message of "problems connecting with store, try again later". I hit ok, and then another message comes up to go online and verify payment information. I have done that, all info is correct. Why won't it let me purchase? This has been going on for days.
I figured it out!
I read a solution for something that sounded similar.
Anyone in similar position:
Open iTunes app on iPhone, and pick an option from bottom, such as music. Then scroll down to bottom of page and where your iTunes ID is, press on it, and pick sign out.
Then return to home screen, and double press home button and press and hold on first icon showing, until a minus symbol appears in the top left of icons present. Press on each minus symbol on each app in turn, until all app icons have disappeared. Then Restart the phone by pressing and hold the home button and the on/off/standby button at top of phone, until the apple symbol appears in centre of blank screen.
Swipe to turn phone fully on and open settings and scroll down to iTunes and apps option and tap that. Pick sign in and put in your apple ID, it will accept it and then return to home screen and open iTunes a you'll find it works fine
Simple really, but some like me won't think f this themselves!
Hope that helps -
In the iTunes store I attempt to purchase Bejeweled by Popcap Games and I repeatedly get an error message asking me to provide payment Info and I rely solely on itunes cards since I don't have a credit card any solution to this would be appreciated
Have you tried resetting and restarting > iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
Or restoring > iTunes: Restoring iOS software -
why is my Apple TV asking every time to verify my payment info. What is the fix?
Same issue. I also get this on the app store as well everytime I download something even with gift cards... I can see apple once again is ignoring questions.
-
I just bought an ipod touch, now I want to buy apps pr download free ones. The Ipod touch keeps asking me to "verify my info". The info is correct, what do I do next?
Contact iTunes. Go to the iTunes Store Account and Billing section of:
http://www.apple.com/support/itunes/ -
Okay, I'm going to try to post this ONE MORE TIME!!!!!!! This **** site keeps deleting my question!?????
While trying to download an app, even a free one, the download starts then a box pops up asking for verification of payment. I put in my credit card info but then it doesn't like my address info.? So I then try every variation of spelling and such. I can't make it happy, I never had a prob before .
Then I decided to try to redeem my iTunes money but a box come up , it has my account name there, and my remaining $. It all looks correct. But it asks for a code .??? I entered all the info when I got the card. Then threw the card away. I've bought items from this with no prob until now. ???
So I'm suppose to hang onto that carduntil I spend everything? Never did before, and it was working fine till now.
So here I sit . Pretty much clueless and starting to steam !
Hopefully someone has a tip or suggestion.If you have a credit card on file on top of your gift card then it is asking you to confirm the security code for the card, which for a Visa or MasterCard is 3 digits located on the back, or AMEX has 4 digits on the front. This happens just to ensure that you are the account holder, and would happen from time to time whether it was a free or paid app, even if you have a credit through your gift card. This doesn't mean that your credit card will be charged.
-
TS1424 cannot save security code in payment info to purchase music
when i purchase music it takes me to my account info page to update my three digit security code but when i click done it says i have to contact support to complete the transaction.
You can contact iTunes support here : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store
Maybe you are looking for
-
I want to transfer my photoshop elements to a new computer ...
since the old one died and while I have all the original packaging, I evidently do not have the serial number because non of the other numbers listed work on the new computer. Can someone help with that
-
II'm no longer able to copy photos from email to iPa stream. The Save menu does not come up Shen I press on the image like it did before.
-
Moved iTunes library to Time Capsule and now can't see music in iTunes
G'day People I moved my iTunes library to my Time Capsule and pointed iTunes to the new location via Preferences - > Advanced. However, when I start up iTunes, it's empty. When I check the Preferences in iTunes, the location of the library is correct
-
Setting up FileName for Output file in SendPort
Hi - I have a requirement setting up FileName in output file. For instance say, whatever I receive in the 'FathersName' field that Output File should be with that File Name. For e.g. if data received in FathersName field is JOHN, output file name sho
-
Something very strange is happening with the adjustment brush
When I brush over an area of a photo with the adjustment brush, LR does not select all of the area I brushed over, regardless how many times I go over it. The unselected spots look like pepper sprinkled on mashed potatoes, small dots that will not s