Cannot purchase anything with iTunes 8.0.2

Last week when I upgraded there was no problem. I agreed to the new TOS and that was that.
Now suddenly I cannot purchase anything. I'm getting an error message about a problem on the iTunes Store's side regarding "credit" that I know I do not have. The error states that I can pay using a different method, but I can't. No credit card, no debit card, no PayPal.
I have signed in and out.
I have shut down and restarted.
I have deauthorized and reauthorized.
None of this has worked.
I am in the US using a US-based account and I don't have any iTunes credit to begin with so this is especially infuriating.
Am I the only person experiencing this problem?

No, you are not the only one. I'm having the same issue with my store credit. The only information I can find on this issues comes from these forums; nothing at all in the "Possible iTunes for Windows Errors" section on the support website. On every thread I've seen, the service just eventually starts working again.
So, I guess it's just a waiting game at this point, since Apple has never addressed the issue, and has no documentation admitting that it even exists.
I love it when developers create an error message, and provide absolutely no documentation or support for it.

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HT201363 i have never set up security questions and Itunes is asking me to answer security questions. I have no idea what the answers to the questions it is asking me. Now I cannot purchase anything from Itunes. I have had my account for years. What do I

i have never set up security questions and Itunes is asking me to answer security questions. I have no idea what the answers to the questions it is asking me. Now I cannot purchase anything from Itunes. I have had my account for years. What do I do ?

Dude same here

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I have had trouble purchasing anything in itunes. I updated my itunes to 11.1.2 but it did not help with the situation at all. Please help.

Without knowing what you mean by "have had trouble purchasing anything in iTunes", we really can't help to troubleshoot the problem. Can you tell us what you mean by that? What error you are getting, or what is preventing you from proceeding with your purchase?
GB

Can't purchase anything with iTunes 8.0.2 update

After updating to 8.0.2, I can't purchase anything on iTunes account. Every time I try to purchase music, a TV show or an application I get the error message that "...due to a problem with the iTunes store I have no available store credit for purchasing..." "I don't have any store credit, I've been trying to purchase with my credit card like I always have been." Has anyone else had this problem?

Almost same problem...
I was trying yo buy more Heroes episodes with my still remaining credict of $120.00 and today I woke up, I haven't update my iTunes, I have iTunes 8.0.1 I try to buy something and this pop up came up:
http://www.flickr.com/photos/14465410@N07/3047049277/

HT3702 After my local currency available, I cannot purchase anything from itunes store. My CC always declined. How to fix this?

I have no problem purchasing anything before this local currency feature.
My last successful itunes store purchase was at November 1st 2012.
A week later I saw my local currency displayed along app icons. When I tried to buy one app, my CC declined.
thanks.
Al.

Contcat itunes support

Cannot purchase anything with right visa

Before I start using my account, I can purchase things in games by my visa card. But now, when I still want to buy something in the game, it said I cannot purchase. BTW, my visa is working and there still have enough money to cover my purchase. iPhone 6 plus.

What is the exact text of the message that you are getting ?
If it's to contact iTunes Support then to do so (these are user-to-user forums, and for info this is the Using iPad forum) :
- go to http://www.apple.com/support/itunes/ww
- click on your country's flag
- click on the Contact Support at the bottom of the left-hand column
- click on Contact iTunes Store Support on the right-hand side of the page
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I really need some help here. I would like to say the APPLE staff has been helpful for me, but I am very disappointed in the "service" I have received. I have tried to reset my password, I have taken my phone to APPLE, they were rude and were no help, at all. I have always been very satisfied with my iPhone and iPad, but I am sad to say I am frustrated and discouraged.
I am unable to purchase music or apps, and whats more frustrating is the fact that I cannot even update the applications I currently have.

I've tried that too. Everything I am being told to do isn't working.

I have purchased a £15 itunes voucher redeemed it but it will not let me purchase anything with it

i purchased the voucher from a tesco store and redeemed it no problem
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i went into an apple store and was told they couldnt help me unless i made an appointment with the genius bar, so i simply told the guy what the problem was and he simply told me i had to phone apple support. so i re contacted the support 08000 number but they gave me a 0844 number which i refuse to call because it will cost me more than £15 to get my problem solved
i am absolutely outraged that apple has stopped live chat as matters like this were always resolved so easily and were alot less stressful
i am easily stressed and with heart problems this does not help my condition at all
i will not forget it as i refuse to curl over and allow a multi million pound company steal £15 from me and demand me to pay more money by phoning them to resolve a issue that is not my fault

Your issue is with the iTunes Store, and they have no phone support nor live chat and to my knowledge never have. The Genius Bar and Apple technical support cannot help with iTunes Store issues. Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards.

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Try to purchase my cart and I get a message "This item requires a later version of iTunes to purchase. This item requires version 6.0 to purchase." These are just songs, no videos. I have not purchased music on another computer with 6.0. I did authorize my husband's new computer (iTunes 6.0 with Windows) to play my music. Is that why I can't buy music now?
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According to the system requirements, you need a G3 500 MHz to run iTunes 6. I only have a G3 450 MHz. Additional video requirements are G4 with 500 MHz. I'm not even sure I can play music let alone video, so I'm not going to get anything out of 6.0.
Is there anything I can do? Except purchase music on my husband's computer, burn it to CD and then import it?
Karen

Thanks for the suggestion, but I'm not sure if that will help. I never purchased anything with iTunes 6, I only authorized my husband's new computer with iTunes 6 to play my music.
This is what I heard from Apple about iTunes 6 system requirements:
Dear Karen,
Thank you for your interest in buying music from the iTunes Music Store.
While iTunes 6.0 does have basic requirements, you may attempt at downloading the new version, although we cannot guarantee this will be effective. But, in order to purchase music from the iTunes Music Store you need to be running iTunes version 6.0 or later. You can download the latest version of iTunes at no charge from our website.
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Karen
iMac G3 450MHz Mac OS X (10.4.3)

I cannot purchase anything at the itunes store because I am being ask for my security questions, but I don't remember them. How do you change you security questions with out knowing them?

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Welcome to the Apple Community.
Start here, and reset your security questions, you will receive an email to your rescue address, use the link in the email and reset your security questions.
If that doesn't help or you don't have a rescue address, you might try contacting Apple through iTunes Store Support

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i cannot purchase anything on my iPhone 4 with iTunes it's telling me to contact Apple Support

You will need to do what it says, contact iTunes Support. These are user-to-user support forums, if you thought you were contacting Apple by posting here. Go here:
http://www.apple.com/emea/support/itunes/contact.html
to contact the iTunes Store.
Regards.

Everytime I try to download a song purchase from itunes I get the error message. 'Unable to Download Song' could not be downloaded at this time. I cannot even sync with itunes on the PC.

Hi guys,
I need some everytime I try to download a song purchase from itunes I get the error message. 'Unable to Download Song' could not be downloaded at this time. I cannot even sync with itunes on the PC.
Kind regards
Ian

One correction, from the icloud I was not able to listed to the entire song. So when you purchased the song if it wasn't downloaded to your library, chances are you have lost your opportunity to listen to it.

HT5312 I didn't purchase anything with my iTunes account because I forget security question's replies I want your helping. Sincerely

I didn't purchase anything with my iTunes account because I forget security question's replies I want your helping.
Sincerely

You need to contact Apple, either through the link in that article or by phoning them and asking for the Account Security team.
(80897)

I didn't purchase anything with my iTunes account because I forget security question's replies I want your helping. Sincerely

I didn't purchase anything with my iTunes account because I forget security question's replies I want your helping.
Sincerely

Welcome to the user to User Technical Support Forum provided by Apple.
cuneytsarvazlar wrote:
.. I forget security question's ...
For Forgotten Security Questions / Answers...
See Here > Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
Or Email Here > Apple Support iTunes Store Contact
More Info > Apple ID: All about Apple ID security questions
Note:
You can only set up and/or change a Rescue Email Before you forget the questions/answers.

I didn't purchase anything with my iTunes account because I forget security question's replies I want your helping.

I didn't purchase anything with my iTunes account because I forget security question's replies I want your helping.

You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(107928)

Cannot purchase anything with iTunes 8.0.2

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