Cannot purchase app in BlackBerry World?

I cannot purchase app neither paypal or credir card.
Anyone can help? Im in Malaysia and using BlackBerry Z10 with OS 10.2.
Thanks.

What happens when you try to make a purchase? What error message(s) are you seeing or what is preventing the sale from going through?
I await your reply.
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HT201272 Help - have an iTunes account on iPad for well over a year. Just bought iPhone 5 and I cannot purchase apps using my account. I am asked to verify my credit card and details but then it rejects them. They are still fine on the iPad. Any ideas?

Help - have an iTunes account on iPad for well over a year. Just bought iPhone 5 and I cannot purchase apps using my account. I am asked to verify my credit card and details but then it rejects them. They are still fine on the iPad. Any ideas?
I tried to contact support but they do not recognise my Thai phone number.
the Thai support site is all in Thai (and I neither read or write it).
All I want is a single email address that works - it must be quite a simple process.
I don't want to create another account with another credit card - life will just get seriously complicated then.
BTW my apple I'd is accepted for downloading free apps!!!

First of all, you should always save you photos on computer like any other digital camera.
Backup on iCloud or iTunes only backup your Camera Roll. The other photos should be already on the computer.
Note: Photos are not saved in iTunes, it's only a conduit between your iPhone and your photo managing software on computer.
What computer do you have?

Apps on BlackBerry World for BlackBerry Z10

Hi BlackBerry
I'm very impressed with the new BlackBerry Z10 device with its new features, display resolution, keyboard typing and gestures, but I have a big issue with the Apps on BlackBerry world.
Still BlackBerry World is missing lots and lots of popular apps that are widely used and are currently available on Apple AppStore & Android Google Play. I know that you are working on it, and it is hard for now to compete with Apple & Android appstores, but at least there is a punch of apps that are mostly common worldwide, especailly the social networking and voip calling apps which have to be launched officially on BlackBerry world as soon as possible.
In addition, I'd like to draw your attention that the Facbook app (which is currently integrated with BB 10) is an older version of Facebook than the currently available one for Android & iOS devices (one big difference is that the current facebook app version for Android & iOS devices include the "Share" feature for my feeds and stories, while the facebook app on BB 10 still does not include that feature). I don't know about twitter and linkedin, as I didn't check yet, but at least pleasue ensure with their developers that those native integrated apps are updated to their latest versions to provide BlackBerry users the same experience that Android & iOS users are having.
Also, about apps, there are many apps developed by Google (like youtube, Google Maps & Navigation, Google +, Google Current ...etc) which are not yet available on BlackBerry world (The Youtube app on BB 10 is just a shortcut to the internet broweser and not a fullt fledged Youtube App). Having Google apps on BlackBerry world will also give a big push to the users base for BB 10 (especially the Google Maps & Navigation, which are ranked and considered the best mapping database and app worldwide). I know that Google have to develop such apps from their side (as the same for other developers), but I hope that BlackBerry should give this issue its ultimae priority, as I think that the major drawback (if I can name it so) for BB 10 to earn a significant market share worldwide is the absence of many popular and widely used apps on the BlackBerry World as compared with Apple App Store and Android Google Play.
I know that BB 10 and its OS is just the begining, and that BlackBerry have more to provide to us from the apps side and other sides as well, so keep moving and hope to see the positive results soon.
Regards;

Hi ahmed_mh1,
Blackberry has certainly put in a concerted effort to woo app developers of all types, big names and small alike. It by far the best effort that I have ever seen from them in this regard.. Unfortunately no matter the effort by them it will always come down to numbers for the big guys. If they aren't sure there will be a ROI on the investment of developing they won't put the resources into it.
This can be seen with the Facebook app you mentioned, it is a great example because it wasn't developed by Facebook... Blackberry ended up doing it for them. I'm sure that we have all noticed that Blackberry has been busy working on other areas of the phone, and that they have lots more work that we would all like to see done.
Would you rather have better notification granularity, or a better Facebook app?
If all of the million + z10 use re would all petition Facebook for a better FB built app, then we would have a much better chance of seeing the dream FB app that we desire.
Of course we all know about the rumours that FB wants to have their own phone.. so maybe conflict of interest has played into the game...?
#GetWithBB10!!! As Kevin O'Leary says.. it is the best!
-: DrewRead :-
Can't find an app on Blackberry World yet? Tweet the developer and ask when they will #GetWithBB10 !!
"Like it" if you like it.

Unable to find Mosip App in Blackberry world

Hi...
Am unable to find MoSIP app in Blackberry world. But when i search in my PC i can find the same. Please help how to download the same.

Hello,
App compatibility is a choice by the app developer. The on-device BBWorld is designed to only show you those apps where the developer has chosen to support your specific device model and OS level. Given what you describe, I would deduce that the developer has not chosen to support yours. You can see what platforms they have chosen to support via your PC in BBWorld, when not logged into your BBID...search for the app and there will be drop down menus listing the BB models and OS levels the developer has chosen to support. The place to make your request, therefore, is to the app developer...plead with them to port their app to your device model and OS level.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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HT1918 I cannot update any apps, my security code is not invalid, but it says it is. Cannot purchase apps or even do free updates? What to do??

I cannot update any apps, my security code is not invalid, but it says it is. Cannot purchase apps or even do free updates? What to do??

Take a look here:
http://support.apple.com/kb/TS1646
If that doesn't help, go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards.
Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question.

I cannot purchase apps from itunes store due to my Apple ID has been disabled. I was trying to reset my ID password, managed to reset but still unable to purchase apps from itunes store. Any good suggestion to fix this problem?

I cannot purchase apps from itunes store due to my Apple ID has been disabled. I was trying to reset my ID password, I managed to reset but still unable to purchase apps from itunes store. Any good suggestion to resolve this issue? Thanks

Contact itunes support:
http://www.apple.com/support/itunes

HT3209 Why I cannot purchase apps form iTunes ,It always got purchases not completed,please contact supports.

Why I cannot purchase apps form iTunes ,It always got purchases not completed,please contact ITunes supports.

This is a case for the iTunes Store Support:
1. Go to expresslane.apple.com
2. select 'itunes' and then 'itunes store' on the right
3. select a topic and a subject
4. click 'continue' and then 'email'
5. fill out the form and explain your situation
6. they will respond within 24 hours usually
Good luck
Stijn

HT5622 cannot purchase app

i cannot purchase app because i changed the purchase information due to the new bank card. it said to contact with intunes support. it doesnt work on both iphone and laptop

Hello Memazz,
I found an article with steps you can take when you are not able to connect to the iTunes Store. I recommend following the steps in the section titled "Troubleshooting on an iPhone, iPad, or iPod touch" in this article:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
I also recommend checking to see if you have In-App purchases disabled in the Restrictions on your iPad:
You can find the full article here:
iOS: Understanding Restrictions (Parental Controls)
http://support.apple.com/kb/ht4213
If you are still having trouble with In-App purchases after reviewing those resources, you may need to troubleshoot issues with that specific application. You can use this tutorial:
Using apps on your iPad
https://www.apple.com/support/ipad/assistant/application/
Thank you for using Apple Support Communities.
Best,
Sheila M.

Cannot purchase APPS on mini

I am new to the iPad world and I just purchased an iPad mini. I am having a problem purchasing APPs. I receive a message after I enter my password that says Your purchase could not be completed for assistance please contact itunes support at www.apple.com/support/itunes. I really hope that the support at apple turns out to be better then this because I am ready to switch to Samsung. Here is the response I received in an email from the Apple support center:
With regards to your other concern, to make sure this matter is investigated thoroughly I contacted a senior advisor on your behalf. They have informed me that regrettably, we cannot resolve the issue on your account. We are unable to provide further information regarding this situation.
So it appears I am SOL with Apple Support.

You can create an iTune and App Store account without credit card details
1. Sign out of current Apple ID if you are sign-in to one (important)
2. Go to App Store and select a free app
3. Tap INSTALL APP
4. Create New Apple ID
5. Confirm Your Country
6. Agree with Terms and Conditions
7. Fill in your Apple ID and Password (you must create a new Apple ID; don't use your old Apple ID)
8. Create and answer your secret question
9. Select NONE for Payment Method
10. Fill in Billing Address
11. Submit application for new Apple ID
12. Wait for verification email
13. When email arrive, verify your account
14. Start downloading your free apps

How can I buy upgrade app in blackberry world...I'm in nigeria and I don't use prepaid card nor CC..

Blackberry world problem

Hi and Welcome to the Community! With that limited information, it's hard to know how to help you. So, start here:Article ID: KB17745 Downloading and purchasing applications using BlackBerry App WorldThere are multiple payment methods available (e.g., PayPal, carrier billing, credit card), but if you have none, then you have no way to pay for your purchase. You must have a payment method that BBWorld accepts, simple as that. Good luck!

Can I get apps from BlackBerry World without using PayPal?

My billing plan doesn't allow carrier billing.
The BlackBerry World website apparently doesn't do billing for some apps.
(Even though the help for the web site says it does.)
Is there a way to avoid using PayPal?

Hi, JerryRigged
I use a pre-paid debit card on my BlackBerry World account. I keep less than 50 bucks on there, just to make purchases. It works well for mine. Hope that helps,
Doc

Cannot purchase apps

I live in Antigua and Barbuda. When I bought this ipad I was able to purchase apps, now I cannot purchase any apps, it is not accepting my credit card. Why?

Hi and Welcome to the Community!
So, what is your selected payment method? And, have you checked with whoever they are as to if your selection is allowed by them?
Thanks and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Warning App in Blackberry World

**** warning*** I wanted to get a anti virus for my Blackberry, I went on Blackberry World today and read some great reviews on "Secure AntiVirus Pro by FileArchiveHaven the price said £2.00 for downloading the app. I decided to pay by Paypal, good choice! as it turns out as FileArchiveHaven put a recurring monthly charge of £959 per month!! Luckily Paypal stopped it and I went into my Paypal account to confirm it had to be cancelled. Blackberry World should be safe expecially as I was downloading an app for antivirus!! Blackberry World can you do something about this ? thanks

Hi! I've sent you a private message requesting more details.
Thanks!
TyW
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Illegal Copies of Apps on Blackberry World

Is Blackberry World regulated in any way to stop illegal copies of apps. I sideloaded a genuine free Android app that I have had since the first version when i had an android phone. Right now there are at least two other developers who have ported illegal copies of versions of that app. One is a copy of paid variant of that app and one is an illegal copy of a free version. I know thay are exact copies because the free one says it is already installed on my Z10 but is not the actual developer. Comments please. I feel very sorry for the developer who is not getting the revenue he is entitled to.

Dishonest people in the world? Never heard of that.
If you are familar with the apps and the developer, you should report it to the developer and let them handle it, of course.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
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HT5312 I've forgotten the security questions. It made me to cannot purchase app. How can I buy it without the security questions?

I've forgotten the security questions. It made me to cannot purchase the general app. How can I buy it without the security questions? Please.

You will have to reset the security questions with new ones. See this document ...
Rescue email address and how to reset Apple ID security questions

Cannot purchase app in BlackBerry World?

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