Cannot purchase app on mac pro
I just upgraded my 2009 Mac Pro from Snow Leopard to Mavericks using the Mac App Store. But now that I am upgraded I can no longer purchase anything from Mac App Store! I have been trying all day. After clicking on Buy I get a message saying my purchase could not be completed followed by "T""here was an error in the App Store. Please try again later. (null)"
I have seen some posts about delete files in the library or var\forms. These files were either not there or when deleted and a reboot did not solve the problem. I also tried upgrading iTunes to latest version. No luck.
Would appreciate help...need to buy Logic Pro X to complete my new studio setup.
Thanks,
Roger Rudenstein
Problem is solved! The credit card company had blocked my purchases due to their suspicion that it was a fraudulant purchase. Why? Because I had not done any previous iTunes purchases with this card. That was Chase. Apple, for its part, should have just have fed back an error message that the purchase had been rejected by the bank...but no, it issued a cryptic meaningless message. Luckily the bank sent me an email (which I didn't notice until today). Message to Apple: you are one of the largest companies in the world. Do you think you can get this error message to be meaningful instead of wasting everyone's time? Or are you too busy cooking up other stuff?
Thanks,
Roger
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ALSO Just purchased a refurbished Mac Pro Quad 3.0 GHz Intel Xeon!
Hi All, I'm new to this forum but having a severe case of Extreme Buyer's Remorse / Best Bang For The Buck Syndrome...Yesterday I also purchased a Refurbished Mac Pro Quad 3.0GHz, 2GB, ATI 1900 from the Apple Store for $2299. Seemingly, the difference between the one I bought and Barry is that mine came with a second Superdrive. For the same price, I thought why not?
So, here's the nature of my anxiety: I'm not totally conversant in Mac Pro-speak and am having a hard time understanding exactly what I purchased, when it was originally manufactured, etc.. The receipt I was provided indicated I bought a machine with 2 dual-core processors along with a model number that apparently does not exist in any universe other than the Apple Store, FB052LLA.
I've made a number of phone calls today to the Apple Store and they said without the serial number (which I won't have until I receive the unit) they cannot tell me exactly what the base unit was before the config was made. I very much want to know:
-Is this a 5100 series Quad Core or 5300 Series Eight Core or something else?
-When was it likely originally released?
-Most importantly, was the $2299 money well spent when MacMall is now offering a Quad-Core 2.8Ghz, 2GB, ATI 2600 for $2214?
My anxiety level rose just typing all this out, so thanks in advance!!
LarryApple Mac Pro Quad Xeon 3GHz Workstation, model no. MA052LL/A, with two SuperDrives and ATI Radeon X1900 XT 512MB video for $2,299 (was $3,349). This is your model with the "MA" in the Model No. replaced with an "FB". Presumable the FB = Refurbished.
I believe this model was released August 2006 and contained Intel Xeon 5100 series ("Woodcrest") processors. It was discontinued Jan 2008.
The Machine ID should be MacPro1,1
Ref http://www.apple-history.com/
"Announced at WWDC in August 2006, the Mac Pro completed Apple's transition to Intel processors, replacing the PowerMac G5 (Late 2005) as Apple's professional desktop Mac. The Mac Pro was based on two 64-bit, dual-core Intel Xeon 5100 "Woodcrest" processors, which included a 128-bit Vector Engine. The Mac Pro's case resembled its PowerMac predecessor's--with the exception of a second optical drive bay--but the interior of the case was completely redesigned. The Xeon processors required less heat-dissapation than G5 processors, allowing a smaller cooling system. The Mac Pro had four easily accessible hard drive bays (for a BTO maximum of 2 TB of storage) and easy access to its 8 RAM slots, which allowed for a Maximum of 16 GB of RAM.
With the Mac Pro, Apple decided to do something different in terms of configuration. Since the majority of Apple's professional customers tended to heavily-customize their Macs at purchase time, Apple offered a single, heavily customizable Mac Pro model. In effect, this shifted the decision-making for what configurations to sell to the resellers, leaving Apple with a streamlined manufacturing process. The single model sold for $2,499, and included two 2.66 GHz, dual-core Intel Xeon 5100 processors, 1 GB of RAM, a 250 MB hard disk, a SuperDrive, and an Nvidia GeForce 7300GT graphics card with 256MB of VRAM. BTO options included 2.0 and 3.0 GHz processors, up to 16 GB of RAM, up to 2 TB of storage, a second SuperDrive, a variety of graphics cards, and Airport Express and Bluetooth support."
Your MacPro has 4 cores (2 per processor) and not the Mac Pro (8 core) you mentioned. -
Help - have an iTunes account on iPad for well over a year. Just bought iPhone 5 and I cannot purchase apps using my account. I am asked to verify my credit card and details but then it rejects them. They are still fine on the iPad. Any ideas?
I tried to contact support but they do not recognise my Thai phone number.
the Thai support site is all in Thai (and I neither read or write it).
All I want is a single email address that works - it must be quite a simple process.
I don't want to create another account with another credit card - life will just get seriously complicated then.
BTW my apple I'd is accepted for downloading free apps!!!First of all, you should always save you photos on computer like any other digital camera.
Backup on iCloud or iTunes only backup your Camera Roll. The other photos should be already on the computer.
Note: Photos are not saved in iTunes, it's only a conduit between your iPhone and your photo managing software on computer.
What computer do you have? -
I'm a video editor working primarily in FCP7 and just purchased the latest Mac Pro running Yosemite ? Does anyone know if any options have become available for running FCP7 on this platform ?
It would "run" (more like Sunday stroll or walk) if you installed Snow Leopard in a VM. Especially if you have 6-core (and would help to have 6 or 8 cores anyway if you were able to and intend to make best use of nMP for video editing).
If you "classic" Mac Pro was 2009 or later, adding two AMD graphic cards, upgrading the processor to 8-core 3.xGHz would have gotten you a FCP-X capable machine and still dual boot and use Snow Leopard as needed.
Any Mac Pro can now use 1000MB/sec SSD PCIe blade to boot from and/or for scratch and editing to help improve work flow.
SSD Blade Drive for "Classic" Mac Pro -
I cannot update any apps, my security code is not invalid, but it says it is. Cannot purchase apps or even do free updates? What to do??
Take a look here:
http://support.apple.com/kb/TS1646
If that doesn't help, go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards.
Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question. -
I cannot purchase apps from itunes store due to my Apple ID has been disabled. I was trying to reset my ID password, I managed to reset but still unable to purchase apps from itunes store. Any good suggestion to resolve this issue? Thanks
Contact itunes support:
http://www.apple.com/support/itunes -
Cannot purchase app in BlackBerry World?
I cannot purchase app neither paypal or credir card.
Anyone can help? Im in Malaysia and using BlackBerry Z10 with OS 10.2.
Thanks.What happens when you try to make a purchase? What error message(s) are you seeing or what is preventing the sale from going through?
I await your reply.
- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated. -
Why I cannot purchase apps form iTunes ,It always got purchases not completed,please contact ITunes supports.
This is a case for the iTunes Store Support:
1. Go to expresslane.apple.com
2. select 'itunes' and then 'itunes store' on the right
3. select a topic and a subject
4. click 'continue' and then 'email'
5. fill out the form and explain your situation
6. they will respond within 24 hours usually
Good luck
Stijn -
i cannot purchase app because i changed the purchase information due to the new bank card. it said to contact with intunes support. it doesnt work on both iphone and laptop
Hello Memazz,
I found an article with steps you can take when you are not able to connect to the iTunes Store. I recommend following the steps in the section titled "Troubleshooting on an iPhone, iPad, or iPod touch" in this article:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
I also recommend checking to see if you have In-App purchases disabled in the Restrictions on your iPad:
You can find the full article here:
iOS: Understanding Restrictions (Parental Controls)
http://support.apple.com/kb/ht4213
If you are still having trouble with In-App purchases after reviewing those resources, you may need to troubleshoot issues with that specific application. You can use this tutorial:
Using apps on your iPad
https://www.apple.com/support/ipad/assistant/application/
Thank you for using Apple Support Communities.
Best,
Sheila M. -
recently purchased a new Mac Pro w/ mountain lion 10.8 and I am using my Apple 30 inch monitor. When watching video or browsing certain websites, my monitor will flicker grey and sometimes lock up. I am a video producer so this is quite frustrating...I figure it is the grphic card or I am missn a plugin or driver update? help!
Maybe this will help:
http://support.apple.com/kb/HT1573
PRAM reset: http://support.apple.com/kb/PH11243
SMC reset: http://support.apple.com/kb/HT3964 -
How to transfer a purchased app from Mac Book Pro to Ipad mini
I am trying to put a new app I purchased for my Mac Book Pro onto my Ipad Mini without having to buy it again. Thanks for any help
you need to buy it again, one was made for OS X and you need the iOS version for the mini.
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Please help me to establish microsoft account in order to purchase apps from Window Store.
Start here
https://signup.live.com
Fill in your credentials and follow instructions.
If you have more problems, refer to public forum here
answers.microsoft.com
Regards
Milos -
Cannot open mail app on Mac Pro
Cannot open mail on Mac Pro
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting. -
Just uploaded apps from iPhone to Mac Pro but i can't open apps on mac pro?
Just uploaded apps from iphone to Mac pro but i can't open the apps - Why?
Hi richard915,
Welcome to the Support Communities!
Do you mean that you transferred your purchases from the iPhone to your Mac pro? You can also set your Mac's iTunes preferences to automatically download purchases made to it. You'd have to check the specifics for the app that you are having an issue with, but some apps that are designed for the iPhone won't work on your Mac. Developers usually create two versions of their software.
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
http://support.apple.com/kb/ht1848
iTunes 11 for Mac: Automatically download new iTunes Store purchases to multiple computers and devices
http://support.apple.com/kb/PH12282
I hope this information helps ....
- Judy -
How to transfer purchased apps from Mac to iPhone
Hello,
I purchased some college apps on my mac book and I need to this programs on my iPhone too.I read all discussions about that and did everything but not success about that.My iTunes doesnt see the purchase programs on my computer.
Thank You,
FurkanYou have to log into iPhone App Store and purchase the iPhone version of the apps. Mac apps only run on Macs, iOS apps only run on iPhone/iPads/iPods.
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