Cannot purchase apps on iPad mini, should be linked to my AT

I cannot buy apps in the App Store says problem with previous purchase....shouldn't my purchases be linked to my AT&T account? I have purchase a few apps with no problem and tried to download a free app, I groceries and is telling me I have a problem with previous purchases.

You can create an iTune and App Store account without credit card details
1. Sign out of current Apple ID if you are sign-in to one (important)
2. Go to App Store and select a free app
3. Tap INSTALL APP
4. Create New Apple ID
5. Confirm Your Country
6. Agree with Terms and Conditions
7. Fill in your Apple ID and Password (you must create a new Apple ID; don't use your old Apple ID)
8. Create and answer your secret question
9. Select NONE for Payment Method
10. Fill in Billing Address
11. Submit application for new Apple ID
12. Wait for verification email
13. When email arrive, verify your account
14. Start downloading your free apps

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