Cannot purchase from app

HI I have 10 dollars of credits in my apple ID but when I tried to purchase something from the app clash of clans it just shows please contact iTunes Store for support, may I know why does this happen and what do i need to do? Thank you.

Lyk0213 wrote:
HI I have 10 dollars of credits in my apple ID but when I tried to purchase something from the app clash of clans it just shows please contact iTunes Store for support, may I know why does this happen and what do i need to do? Thank you.
Note:
Some In-App purchases require a Credit Card.
To Contact iTunes Customer Service and request assistance
Use this Link  >  Apple  Support  iTunes Store  Contact

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