Cannot purchase from Nokia Store

i am unable to buy something online from nokia store using nokia account. how do i go about it? .
Moderator's note: We have provided a subject-related title to help other forum users easily view and respond to this post.

Hi chakris,
Welcome to the forum! 
What's the model of your device? Do you get any error message when buying an app from the Nokia Store? Are you able to download free apps? Try rebooting the phone. You may also clear the phone's browsing history (depending on the device model) since Store is an internet-based app.
Note that you'll need a stable internet connection when downloading or buying apps. If you're getting any error message related to your Nokia account, you may try using a PC to check it. Just go to account.nokia.com to update your account details, including your credit card number or preferred payment method. If you're using your phone bill to buy apps, you may also contact your operator to check if there's an ongoing issue with their billing service.
Hope to hear feedback from you soon. 

Similar Messages

  • HT1689 I cannot purchased from App Store

    I Cannot purchased from App Store using my new apple id

    What error or other messages are you getting when you try and make a purchase?

  • TS3297 itunes 10.6.1 now asking for 3 security questions. After input I get "error in the itunes store -1202". I cannot purchase from the store.

    Running Vista Ultimate. Itunes 10.6.1 is now asking to answer 3 security questions before accessing the store. After entry I get "error in the itunes store -1202" I cannot purchase music at this point. Any help is appreciated.

    This problem is resolved. I deleted the old iTunes (with write permissions turned on for my account) and reinstalled successfully. Removing the deleted iTunes from Trash was troublesome even with root but after playing around with permissions and flags, I was able to remove it.

  • Has anyone gotten the following error message when trying to do in-app purchases? Error purchasing from App Store, then underneith that ,Cannot connect to itunes Store (0)

    I'm getting an error message when trying to make in-app purchases.
    Error purchasing from App Store
    Cannot connect to itunes Store (0)
    I can purchase songs in itunes, but not the in-app purchase for Kingdoms at War. I've checked the parental controls and all the other obvious things in settings. Let me know if anyone knows how to correct this. Thanks.

    Here is an update and more information:  I actually have two MBP's.  One is a mid-2009 model and one is a new, mid-2012.  I transferred files from the mid-2009 to the mid-2012, but I use both computers frequently.  This problem only occurs on the mid-2009 and not on the mid-2012.  I have authorized both computers. 

  • Recently replace logic board.  Cannot open software purchased from Ap Store.

    The Power supply and Logic Board were replaced.  Now I cannot open software purchased from Ap Store.  Computer gave message this was purchased for another computer and go go Ap Stor.   I did, and nothing suggested what to do???  Suggestions?

    You only know a very small part of the story.   THE ORIGINAL iMAC WAS ONLY JUST OVER A MONTH OLD!  The original Appointment was screwed up by Apple Support(?).  I was told to drop it off in the morning and return for the 3:15PM appointment, which I did only to find there had been no appointment made, but the case number was in the system.  I was told 3-5 days only to be notified by e-mail on the third day the logic board (motherboard) was bad.   Another wait.  A week later it was ready and it ran from about noon until the next day about 11 AM when it had an update that required a restart where is promptly died during the restart.  The Mgr of the Apple Store was gracious and had the computer replaced with a new one rather than trying something else.   Perhaps, you think it is fun to sit in a noisy store for half an hour or more, but I sure don't.  Where is Apple's QC??? China!  
    I owned a computer business for 15 years and never once made a customer go through this much trouble.
    If my computers made it through a 72 hour burn-in and did not have a problem in the next couple of weeks it never did have a failure.   My 15 year record of building computers had less than a 1% failure rate. 
    By the way, for your information if a new logic board is installed (I seemed to see several being done each visit) and the App does not recognize it, just uninstall it and go to the App store and re-install it.

  • HT201303 I cannot make a purchase from iTunes store.  Error message says credit balance unavailable try back later.

    I cannot make a purchase from iTunes store.  Error message is:  Credit Balance unavailable.  Try again later. I use a credit card to make purchases and do not have a Credit Balance.  How can I correct this problem?

    Might be something you haven't tried here  >>  iTunes Store: My credit card's security code or zip code does not match my bank's records

  • App will not download to iPad when purchased from App Store - stuck with Cloud icon

    Device : iPad Air 32gb wi-fi model (not cellular data)
    OS version : 7.1.1 (up to date)
    Location : UK
    Problem : App will not download to iPad when purchased from App Store - stuck with Cloud icon
    Last night I tried to download an app over wi-fi onto my iPad Air, but the app did not install.
    I have plenty of space (the app is 24.1mb, I have 3.4gb free space) and there are no restrictions whatsoever on my iPad - no blocks on App store purchases, no age-related restrictions, no country restrictions etc.
    Normally from the App Store page you would tap the price (in this case the app was free), enter your iTunes password, and the app would download.
    Also a new icon appears on the home screen and a circle shows the progress of the download.
    However this did not happen.
    Instead I have the Cloud icon (the one that shows when you have bought an app but it is not currently installed on your device) and a message that says "You've already purchased this, so it will be downloaded now at no additional cost".
    If I press OK I am then prompted to enter my iTunes password, the Cloud symbol briefly changes to a circle (and I mean for a split-second, like the blink of an eye) and then the Cloud symbol appears again.
    The app does not download - in fact it does not even *attempt* to download.
    I have tried this >20 times now and it always occurs excatly like this.
    After Googling this problem (which seems common) and reading over a dozen threads on this forum plus Apple's own official support pages, this is what I've tried:
    I can re-download other apps that I have previously purchased on this iPad, with no problems.
    I purchased another app on my iPhone 5 and was then able to download onto my iPad with no problems.
    I have reset my iPad >5 times - both by pressing/holding the home/power buttons, and also a full switch off and restart.
    I have logged out of my iTunes account on the iPad, and logged back in.
    The wi-fi is Virgin Media fibre optic broadband with a verified speed of 20 meg (confirmed by Speedtest) plus an 802.11-n Belkin router and my iPad will happily load web pages, stream videos on YouTube, download other apps etc.
    I have reset/rebooted my internet connection
    In an attempt to eliminate by broadband connection from the possible causes, I have switched off my router, linked my iPad to the hotspot feature on my iPhone and tried to download the app over cellular data, but still cannot download the app.
    I have tried on 2 other wi-fi networks but still cannot download this one app.
    My iTunes account has a cerdit balance from an iTunes card, but the app was free anyway
    Nothing I try will download the app in question.
    The app is iPad only, so I cannot install on my iPhone to try and kick-start the process.
    I guess I could install the app on my computer and then sync the iPad, but that's *working around* the problem - it's not *fixing* the problem.
    (Since getting the iPad I use almost never use my computer. And anyway what if I did not have a computer? Didn't iOS go "PC-free" with version 5?)
    I would like to call Apple but my 90-day telephone support has expired (the iPad is around 6 months old) and I don't want to buy Apple Care for this one problem.
    I can't make it to an Apple Store to speak to a Genius.
    Bearing in mind the list of things I've already tried, what do I do next?
    Thanks in advance for any support.

    Hi there.
    Thank you very much for your quick reply, it's really appreciated.
    No need to apologize, I actually found the phrase "If your iPad ever craps the bed" amusing under the circumstances
    I checked the list of installed apps like you suggested (Settings>General>Usage>Storage>Show all apps) but this problem app is not in the list. I have also swiped down on the home screen to search for it, but again it does not show.
    While it has not let me download the app (and I just tried it again) it has helped me to eliminate a few things from the list of what to try, and I can definitely conclude that it has not downloaded.
    I guess I need to fire up my PC and download it / sync my iPad.
    Thanks again for your help

  • Cannot purchase from another country's iTunes....

    I know we cannot purchase from another country's iTunes, but how about if someone in that country gifted songs to us? For example, my wife here in the U.S. wants stuff from the Japanese iTunes store but can't buy it; can her sister in Japan "gift this song" to her? Thanks.

    No, you can only successfully gift to people who are in the same country as yourself - the gifting may appear to go though, but your wife won't be able to redeem it

  • Can't purchase from App Store on my ipad

    Today I tried to purchase from App Store on my ipad, but get a dialogue box that says cannot get URL. Not a problem on iPhone

    Hi Michael Makieve,
    Welcome to the Support Communities!
    The article below may be able to help you with this issue.
    Click on the link to see more details and screenshots. 
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    Cheers,
    - Judy

  • ITunes store: Purchasing from other stores

    I'd like to purchase video content from the iTunes store,however I am registered with the Belgian store, and I cannot purchase from any other store. Am I limited only to this, or is there a way I can shop from the USA store for example?
      Windows XP  
      Windows XP  

    Although this question has been covered quite often:
    In order to buy from a certain country's iTMS, you do need
    either: a CC with a billing address in that country
    or: an address in that country plus a prepaid card/gift voucher issued by iTMS in that country.
    If you don't meet one of this conditions, there is no solution for you.
    -sorry but the copyright holders wanted it that way.

  • HT4539 I cannot remember the answer to my security questions, so now I cannot purchase from iTunes

    I cannot remember the answer to my security questions, so now I cannot purchase from the iTunes store. Incidentally, I remember my password and can connect on my iPad.

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page give you a reset link on your account : http://support.apple.com/kb/HT5312
    If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use.
    If you also can't remember your iTunes account's password then you can try getting it reset via http://iforgot.apple.com or by contacting support via the HT5699 link above

  • I synced a movie from my laptop 2 my iPad but lost some music video I purchased from iTunes store. How can I get them back ? Thxs

    I synced a movie from my laptop 2 my iPad but lost some music video I purchased from iTunes store. How can I get them back ? Thxs

    Sorry, but movies cannot be downloaded more than once without charge, so if you don't have a viable backup, you may be out of luck. You can, however, contact the iTunes Store, explain the situation, and see if they can make an exception for you.
    http://www.apple.com/support/itunes/contact/
    Regards.

  • How can I transfer some songs from my ipod to my itunes library although they are not purchased from itunes store?

    How can I transfer some songs from my ipod to my itunes library although they are not purchased from itunes store?

    By using one of third-party programs discussed in this previous discussion:
    Best iPod to PC

  • How do I authorize my new PC to purchase from itunes store? (it says go to Store menu and choose Authorize Computer but i don't see that option anywhere)

    How do I authorize my new PC to purchase from itunes store? It prompts me to go to STORE menu, then choose Authorize this Computer (which i don't see anywhere) or Advanced (which I don't see anywhere).

    There's a couple of ways to get through to the authorisation controls in the 11.0.x versions.
    The control is still in the Store menu, but first (if you're using iTunes versions 11.0.x) you might need to bring up the menu bar to see the Store menu.
    If you're using 11.0.x, click on the wee boxy icon up in the top-left corner of your iTunes to see the "Show Menu Bar" control, as per the following screenshot:
    Then you'll find the control in the Store menu:
    Alternatively, if you don't want to bring up the menu bar, it's still possible to get into the authorise controls via nested menus accessible from the wee boxy icon. Here's a screenshot of where to find them:

  • My itunes account was disabled for some reason.  I changed password in iforgot and still didn't work.  I could log in but not make purchases from the store so I set up a new login/account .  Is there any way to move my music to the new account?

    My itunes account was disabled for some reason.  I changed password in iforgot and still didn't work.  I could log in and see my music but not make purchases from the store or even redeem an itunes gift card so I set up a new login/account with another email account of mine. On the new account I can redeem my gift card and download items onto my ipad2.  Is there any way to move my music to the new account?

    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
    View ▹ Show Log List
    from the menu bar.
    Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
    When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
    Please do not indiscriminately dump thousands of lines from the log into this discussion.
    Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

Maybe you are looking for