Cannot purchase item

I try to purchase item in the app but I can't. Helpppp

I have the same problem I can't do an in app purchase for hay day. All I get is a the loading circle and the purchase block is grey. I am able to do in app purchases with all my other apps. Please help

Similar Messages

  • I cannot purchase item via Clash of clan Purchase for Clash of clan game, the message is "Your Purchase Could Not Be Completed"

    I cannot purchase item via Clash of clan Purchase for Clash of clan game, the message is “Your Purchase Could Not Be Completed”

    If you also got a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users here on these forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • Cannot purchase items through the build-in function of the apps

    cannot purchase items through the build-in function of the apps, what's going on?

    What happens when you try ? If you are getting a message to contact iTunes support then you can do so via this page (these are user-to-user forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • HT201272 cannot purchase item in game with ipad

    Dear Team,
    My problem is i cannot purchase chip in poker  that i download in my new ipad but using my ipad as yesterday still ok but now cannot since i change my debit card detail and this is second time happen to me hope can be solve

    These are user-to-user forums, you are not talking to Apple here. What happens when you try ? If you are getting a message to contact iTunes support then you can do so via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • Still cannot purchase item at game inside . What can I do?

    Still cannot purchase . What can I do ? Change credit card also cannot. Or got any contact service can help me?

    Hi Vincent ...
    You can contact Apple here > Apple - Support - Mac App Store - Contact Support
    If you are having problems using a credit card, you can purchase iTunes gift cards which can be redeemed at the Mac App Store to purchase apps with.
    Choose your iTunes Gift Card - Apple Store

  • Why cannot purchase item inside a game

    I'm try to purchase item today .but i can't got them. and had direct link to re information billing on my acc.I'm had fill my information many time. But still connot purchase them.But I can purchased another app on my AppStore

    This is a user to user forum. iTunes support is here:
    http://www.apple.com/support/itunes/account/
    Ignore the communities link at the bottom, as that will just lead you back here.

  • HT5622 My yahoo account was deactivated and I cannot purchase items because I have forgotten my security questions.  I have changed the alternative email.

    Please help me. I have tried for ages to purchase items.

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (100376)

  • Cannot purchase item in game

    i succeed buying only first time for item pearls in Spatan War. After that it cannot and show msg contact apple support.

    If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users here on these forums, we won't know why the message is appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • Cannot purchase items in iPhoto 9.6

    I have iPhoto 9.6 and i'm running Yosimite.
    The "buy" button is greyed out and will not submit my item.
    all accounts are up to date. i've rebuilt my database.
    any suggestions?

    what did you do?  i have the same issue.

  • Using an iPad while traveling in Europe.  Device is new to me and it ask me to ans security questions to purchase items.  I do not recall ever submitting ans to these questions.  I ans with the correct/logical response but no luck.  No cell in Italy

    I am traveling in Europe and cannot purchase items with this iPad ...reset iPad that belongs to my sister for this trip.  Traveling with my nano which is registered.  When I try to purchase it ask me security questions, which I do no recall answereing.  When I answer with correct answers it says they are wrong...hey I know my first concert and car.  I am not traveling with my cell phone registered to my acct...do not have an international plan.  Suggestions...

    When you say the iPad is your sister's and was reset, did you remove all settings and set it up with your Apple ID?  If not, and it still has your sister's Apple ID then the security questions are hers and you must use her answers.

  • Cannot purchase at App Store, error message - "your payment method was cancel"

    cannot purchase items at app store. Every time I try process get cancel. Error message - "your payment method was cancel".

    Apple has updated their list of acceptable payment methods >  iTunes Store: Accepted forms of payment

  • I cannot purchase in game center Clash of Clans

    Dear Sir,
    I have a question, I cannot purchase item in game Clash of Clans and have pop-up message "Purchase failed, Cannot connect to iTunes Store"
    What's the step for reslove this problem? I try to purchase in sticker Line, I cannot purchase too.
    Please tell me about solution or step how to return purchase again.
    If you have idea or reslove, please feel free to let me know.
    Thank you
    Varindh

    I had the same problem with making in app purchases for Clash of Clans.  An apple tech guy told me to go to expresslane.apple.com, click on itunes, then itunes store, then purchases billing redemption, then apple ID account billing, then United States, then click continue, and then click on Chat.
    The rep I chatted with told me:
    I appreciate your patience. I have made the necessary adjustments to your account. At this time I need you to sign out of your iTunes Store account, wait approximately 30 minutes, and then sign back in to the account. At that point, you should be able to purchase, download, make changes, and update your account normally.
    I responded:
    When you say "sign out" do you mean just sign out on my ipad, or do I sign out on my itunes software on my computer?
    Rep said:
    1.Tap Settings on the Home screen.
    2.Tap iTunes & App Stores.
    3.Tap on your Apple ID. (If you are not signed in, enter your Apple ID and password, and tap Sign In.)
    4.sign out
    I said:
    Do I need to power down my ipad after doing these steps?
    Rep said:
    No that will not be necessary just signing out will be fine.
    Summary:
    I did as instructioned above and signed out after the itunes rep made the adjustment. Then I waited 30 minutes. Then I logged into Clash of Clans and the purchase worked.
    So I guess the itune store really does have to make some adjustment on the account to get the in app purchase to work.  The confusing thing was that the Clash of Clans error message just gave me a support website to go to and it wasn't clear at all what to do at this website. I couldn't even send an email there.  Going to expresslane.apple.com as I detailed above and using the chat feature was obviously the advice I needed.

  • TS1368 Cannot purchase in a game I'm playing it keeps saying unable to purchase contact iTunes ?

    I'm playing a game and need to purchase nobility points. I purchased some. But now when I try to purchase it says. "cannot purchase items  contact iTunes ". Why is this it was working fine before ?

    You need to do as Requested and Contact iTunes Customer Service...
    Use this Link  >  Apple  Support  iTunes Store  Contact Us

  • I bought an album in the I Store and it shows there as a Purchased item.  However, I cannot find the album in my iTunes and do not know how to redownload it.  What should I do?

    I bought an album in the I Store and it shows there as a Purchased item.  However, I cannot find the album in my iTunes and do not know how to redownload it.  What should I do?

    If you are in a country where music can be redownloaded then it should show in the Purchased link under Quick Links on the right-hand side of the iTunes store homepage - that it where you can redownload items (as long as they remain in the store).

  • I have a problem with my itunes. I cannot transfer apps from the itunes to my iphone 4s. Any time I try to snyc itunes tells me "The iphone could not be synced because this computer is no longer authorized for purchased items that are on this iphone. HELP

    I have a problem with my itunes. I cannot transfer apps from the itunes to my iphone 4s. Any time I try to snyc itunes tells me "The iphone could not be synced because this computer is no longer authorized for purchased items that are on this iphone. To authorize this computer for items purchased from the itunes store, choose, Store > Authorize This Computer. But anytime I authorize it tells me you have authorized including this computer 2 out 5 computers. And if I try again the same story over and over again. But I have many apps on my itunes which I want to transfer. Please someone help me.

    Well Authorize the Computer...........

Maybe you are looking for