Cannot purchase movies on iPad

I can see and purchase music, but for some reason the download/buy button is permanently disabled.
Anyone have any ideas?

You will need to do what it says, contact iTunes Support. These are user-to-user support forums, if you thought you were contacting Apple by posting here, and we would have no idea what may be wrong. Go here:
http://www.apple.com/emea/support/itunes/contact.html
to contact the iTunes Store.
Regards.

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HT5085 Cannot watch purchased movies on iPad

For my country, iTunes iCloud doesn't support movies. Currently, I'm not able to watch my purchased movies on iPad (suddenly something went wrong and they're visible, but unavailable...). How can I have my them back? Thanks

Greetings Shamshin,
Welcome to the Apple Support Communities!
I understand that you would like to watch previously purchased movie on your iPad without being connected to a Wi-Fi network. In this situation, I would suggest reading over the attached article that explains how to download your movies from the cloud so that they are on your iPad locally and will not require Wi-Fi. If these are the steps your are already going through and you are still required to be connected to a Wi-Fi network, please let me know.
Download past purchases - Apple Support
Cheers,
Joe

Cannot download movie on ipad, no space, can i download and watch on pc through itunes?

cannot download movie on ipad, no space, can i download and watch on pc through itunes? if i cannot watch i want to cancel purchase of movie, how do i do that?

Hello sweetling,
The following article details how to download purchases made on another device.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
If for some reason the movie cannot be downloaded on your computer, I would recommend reporting an issue with the purchase.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
Cheers,
Allen

Can you watch a rented/purchased movie on iPad 2 when NOT connected to wi-fi(airplane)

Can you watch a rented/purchase movie on iPad 2 when NOT connected to wi-fi (airplane mode)

Some people have posted that they've needed to be online when starting to watch a rental, so you may want to watch a few seconds whilst you still have internet connection - after starting to watch a rental you have 24 hours if you are in the US, 48 hours elsewhere, before it expires

Purchased movie on iPad cannot be transferred?

Help!
I have an iphone, ipad and imac (I am FRUIT). Most of my stuff is now in the icloud however I haven't yet synced my ipad because it has purchased movies on there from an old Apple ID (pre-marriage email change). How can I get these movies from the ipad to my imac - or into the cloud? When I go into the account on iTunes it tells me that the movies are there - but I cannot find out how to access them?
Any help much appreciated!
Thanks

Disclaimer - For me the Apple Support Communities are an international user to user technical support forum. As a man from Mexico my first language is Spanish. I do not speak English, however I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture very different from that found in most 1st world nations, such as that in the two dominant North American countries. Written language has no tone. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
Just users here, no one from Apple.
You can tell Apple here;
http://www.apple.com/feedback/itunesapp.html
Movie Rental FAQ;
http://support.apple.com/kb/ht1657

HT203180 Cannot sync purchased movies to iPad

Since upgrading to the new OS this morning, I have been unable to load iTunes Store purchased movies to my iPad. In fact, after I loaded the new system, I lost all of the movies on my iPad. It did allow the movies that I've ripped from my collection into iTunes to stay on the iPad. Any suggestions?

Are the movies still in iTunes on the Mac - if they are sync them again. Make sure that they are selected to sync and that the sync movies heading is selected as well.
If the movies are in iTunes and you already tried to sync them with no success - Are you using the same Apple ID on the iPad that you are using in iTunes on the Mac and would that be the ID that you bought the movies with?
If you live in the U.S., many movies can now be downloaded again from iTunes at no charge as long as you use the same Apple ID that you used to buy the movies. You can download them again in the purchased tab of the iTunes Store on the iPad - tap on the View Movies Button in the upper left corner and your purchased movies will appear. Tap on the cloud icon to download them again.
You can also download them again in iTunes on the Mac and sync them back to the iPad.

TS4223 Am trying to upload purchased movie to iPad but the is'nt a sync button? Where is it

Am trying to upload purchased movie from pc to iPad but have ticked boxes of movies wanting to add to iPad but can't find the sync button? Can anyone assist please

So you do see this screen, but you cannot select the movies that you want to sync? Is that correct? I am just trying to make sure that we are on the same page.

Playing purchased movies from iPad that had been synced to my computer

Downloaded purchased movie from itunes to my computer and then synced it to my IPad. I tried playing the movie from my iPad to my apple tv and it says this device is not authorized to play content. Also tried from iPod but no luck! I can watch the movie on my iPad but I can't AirPlay it! Any suggestions,

Like you I am having the same problem. I am at a loss, seems despite the fact I have purchased the content and am only using the TV as a display I don't understand the authorization question. I hope someone has an answer.
Pat

Rented, then purchased, movie on iPad

I rented a movie and my iPad and then later purchased it, but it is still showing in "Rental" rather than "Movies". How do I move it?

Hello there, sp67.
The following Knowledge Base article offers up the steps on how to delete a movie rental:
How to delete content you've downloaded from the iTunes Store, App Store, iBooks Store, or Mac App Store
http://support.apple.com/kb/HT5772
Movie rentals
iPad
If you delete a movie rental, you'll have to pay to rent it again—unless, of course, you rented the movie on your Mac or PC using iTunes and synced it over to your iPad. To delete a movie rental:
Tap the Videos app.
Tap Edit.
Tap the "x" on the movie rental you want to delete.
Once you've deleted it you can download the purchase by following this article:
Download past purchases
http://support.apple.com/kb/ht2519
Movies, TV shows, or music videos
Tap Settings > Videos and make sure Show All Videos is on.
Tap the Videos app.
Tap Movies, Music Videos, or TV Shows at the bottom of the page.
Find the item that you want to download.
Tap the Download icon.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

Unable to transfer purchased movie to iPad

I recently purchased "Twilight (2008)" and tried to transfer it to my iPad. I got an error message that said that it was unable to do so because it is not authorized to be played on my computer. However it plays fine on my computer and it sync'ed fine w/ my AppleTV. It is HD/SD and has iTunes extra. I tried setting the iPad preferences to "prefer SD version" and not include iTunes extras when syncing w/o luck. I contacted iTunes support and they told me to repurchase and try again so I deleted the original purchase and purchased it again w/o any luck. This is the only movie where this is happening. Other movies have sync'ed fine and purchases since this one have also sync'ed fine. Support told me that I would have to contact Tech Support which would charge me for support which totally bites because this is clearly a problem on their part. Any ideas from y'all?
By the way, I'm using latest verion of Lion on a new Mac Mini w/ latest iTunes update. iPad is iPad 1 w/ latest updates.

*** FIXED ***
Just to update. After posting the previous message, I was unable to sync any purchased Movies or TV Shows after Nov 15th to my iPad or iPhone. When I tried to sync, it kept saying that those purchases were not transfered because they were not authorized for my computer (on which I purchased them). All movies and TV shows purchased prior to Nov 15th would still sync fine. Music and music videos have had no problems regardless of purchase date.
I suspected that there was something going on w/ iClouds because it was about the time that iClouds was rolled out that things stopped working for me. I have two apple ID's. One is for all my iTunes purchases which I've had forever and the other was more recently set up (couple years) for MobileMe. I'm not sure if iTunes was confused because of this or not. Things seemed to go wrong about the same time I made the switch over the iCloud using my MobileMe account. Even though I purchased everything only using the first Apple ID maybe it somehow thought I was trying to sync using the second which had no authorized purchases.
At anyrate, I just got off the phone w/ tech support who figured it out for me. There is a folder on your main HD under "Users/Shared" called "SC Info". It is apparently contains configuration data for iTunes. If you delete that by putting it in the trash then restarting the computer, it should solve this issue. So the path to that folder is main_HD --> Users --> Shared --> SC Info. After deleting this folder and rebooting, you will need to re-authorize your computer in iTunes then re-sync your devices and everything should transfer OK.
Hope this helps for anyone else who may be having similar issues.

Cannot sync movies to iPad 2

Syncing movies from itunes on mac OSx to kids ipads. ipad4 worked fine. Cannot sync movies with ipad2. Itunes recognises ipad2 and performs backup but will not sync movies. Had error message twice: sync failed as sync session failed to finish. Any ideas?

Without details, there's not much anyone here can do other than guess. I'd suggest you repost your question in the iPad forum, providing details such as the operating system running on your computer, what version of iTunes you have, and information about these movies (where did you get them, for instance), and someone there can probably help.
Regards.

HT3702 I am able to purchase music, but I cannot purchase movies, credit card processing unavailable. On computer and Apple TV.

Tried to purchase movies on computer and apple tv, same issue.

The security code is the 3 or 4 digit code outside of the actual card number (and NOT the same as your PIN). It is usually located on the front of AMEX cards and on the back of Visa and MC. You typically wouldn't need that for purchases in a physical store. Log into your AppleID, modify the payment method and set it with the proper code.

Transfer purchased movies from iPad to computer

When I purchase a film from iTunes Store on my MacPro I can drag and drop transfer it to my iPad in iTunes - no problem.
BUT if I make the purchase on my iPad I can't seem to be able to transfer the film to my MacPro.
Am I missing something easy or what?
Any help much appreciated.

Are you using Transfer Purchases? Connect the iPad to the MBP, launch iTunes, right click on the iPad name under devices and select Transfer Purchases.
Are you using the same Apple ID on the iPad as you are using on the Mac?

Cannot purchase movies from itunes Canada

How come I am unable to purchase movies from the Canadian Itunes Store?

Until the movie studios & other copyright holders of movie content authorize Apple to release this content outside of the US, there's nothing Apple can do. When Steve Jobs announced the availibility of movies a couple of weeks ago, I believe he stated that movies would probably be available outside the US sometine in 2007. He gave no other time frame.

Cannot sync iTunes purchased movies to iPad 4/Apple TV

I'm getting sick and tired of iTunes issues that have been reported time and time again, but don't seem to get resolved.
Issue: I buy a film in either HD or SD from iTunes. I then try to sync said film to my iPad and I get the error that it cannot be sync'd as my iPad cannot play the movie. However, if I download the same purchase directly to the iPad, it plays without any issue whatsoever. This is also the case for my Apple TV (1st Gen).
Technical: iTunes version: 11.0.5, Mac: MacBook Pro (late 2008) with 8GB RAM running OSX 10.8.4, iTunes Library running on TimeCapsule (currently 680GB in size). iTunes manages locations and files.
S.I.V. (Sphincter Irritation Value): 9.6 (out of 10) - this issue costs me a fortune in lost monthly download allowance as I frequently end up downloading the same thing twice.

I belive the Apple TV (both current version and previous version) only have 8GB of cache, so this is less than what most people would have in even the basic iPad model (16GB). But the Apple TV is designed for streaming from another source (iTunes server for rented movies, your Mac over iTunes sharing, Netflix server, etc.) The iPad is designed for WiFi streaming but due to agreements with the cellular carriers, they don't want to host all of that bandwith for streaming movies over their data networks. At least, not at this time. Perhaps that will change with 4G? Even so, that level of data use will probably be expensive. It would be more economical to buy an iPad with more RAM next time (or trade up -- I sold my old iPad on Amazon for almost what I paid for it and got the model with more RAM).

Cannot purchase movies on iPad

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