Cannot purchase or rent a movie on my iPad.

When trying to rent or buy a movie on my iPad I press 'rent $4.99' it turns green that says rent movie. Press that and back to the gray button. I can buy music. I can also buy and rent movies and music on my phone.

did you find an answer?

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I rented a movie on my iPad but cannot move it to my computer to watch on tv via Apple tv. How do I transfer the rented movie to my computer?

I rented a movie on my iPad but cannot move it to my computer to watch on tv via Apple tv. How do I transfer the rented movie to my computer?

I just rented a movie from my iPad2 and tried to play it through my ATV2 with AirPlay and same problem.... This is absurd guys. Apple I know there are copyright hoops to jump through but come on!! The whole pitch behind AirPlay and AppleTV was to make it easy to watch my purchases on my TV no matter what device they were on. Now I've got to hold my iPad in front of my face to watch a movie for nearly 3 hours!! And when I go to the support site I have no option other than to send an email to billing, screw this. I've not bought a DVD since I purchased my ATV2 over a year ago but if you guys are gonna pull this crap then what incentive do I have to continue the use of something that may or may not work the way it was advertised.
By the way, this is the first time I've had this problem because I normally rent straight off the ATV or my computer, which by the way I was considering replacing my PC with an iPad but looks like you guys aren't ready for me to make that kind of a switch.
Don't tell us that a product will do XY and Z then put limits on Y sending to Z.
FIX THIS!!!

HT2729 If i purchase or rent a movie and downloaded it into my iPad, do i need a wifi to watch it?

If i purchase or rent a movie and downloaded it into my iPad, do i need a wifi to watch it?

You definitely do not need WiFi to watch a purchased movie once it has been downloaded to your iPad. I have several movies that I purchased for watching on flights and every one of them worked fine without WiFi.
You should also be able to rent a movie and watch it without WiFi as long as the movie has fully downloaded properly. I have read about users having mixed results with this and that is why I said that you should be able to do it.

I rented a movie on an iPad mini while connected to wifi. Now I'm in the car with out Internet and when I try to play the movie is says "could not load movie" what can I do? I purchased it from iTunes and let it load fully before leaving.

Can somebody help me figure this out? So before a road trip I rented a movie on my Ipad mini. The movie fully loaded before I left. It downloaded under wifi. Now that I'm in the car I tried to watch the movie but it isn't working. When I press play an error message pops up saying "could not load movie" can I not watch it with our wifi? What's going on? What can I do to watch the movie?

Having the same problem. Watched 25 minutes of a rental and it stopped with the message"unable to load video"
Using current version IPad mini.
Ios7 is HUGH PIECE OF CRAP!!!!

I rented a movie on my ipad and cannot locate it?

I rented a movie on my ipad and it just shows up as a gray box in my movies section. When I click on the greyed out box, it gives me the option to play the movie but when I press play, it just reverts back to the gray box. How do I find the move or have it complete the download?

Contact iTune Support
https://ssl.apple.com/emea/support/itunes/contact.html

I have rented a movie on my ipad. It did not download due to not being on wifi at the time. I know I completed the rental because my gift card balance went down $3.99 plus tax. How do I find where to download the movie?

I have rented a movie on my ipad. It did not download due to not being on wifi at the time. I know I completed the rental because my gift card balance went down $3.99 plus tax. How do I find where to download the movie?

But now I can't find the actual movie...I go to iTunes to purchases and view movies , to downloads and searched the title of the movie...I can see an icon of it and it is in a separate place from other purchases but it says downloaded in faded lettering. Where is it?
If you can't find the movie you downloaded on your iPad, iPhone or iPod Touch, check inside your Videos App

I just rented a movie on my ipad, and now want to watch it on my Apple Tv

I just rented a movie on my iPad (which does not have sufficient space to download the movie) with hopes of being able to watch it on my Apple Tv when I got home. However, when i got home, the Apple TV is says that i need to re-rent it. If i 'purchased' (rented) the movie on my iPad, shouldn't it be in my iCloud, so that I can watch it on any device?

A movie purchased on an iPad can only be viewed on an iPad. You would need to rent via computer and use home sharing or directly on Apple TV if you wish to view on your HDTV.
You haven't purchased the movie, it's a rental and thus won't be available in the cloud.
If you download a rented movie on your computer: You can transfer it to a device such as your Apple TV (1st generation), iPhone, iPad, or iPod if it’s a standard-definition film (movies in HD can only be watched on your computer, iPad, iPhone 4 or later, iPod touch (4th generation or later), or Apple TV). Once you move the movie from your computer to a device, the movie will disappear from your computer's iTunes library. You can move the movie between devices as many times as you wish during the rental period, but the movie can only exist on one device at a time.
If you download a rented movie on your iPhone 4 or later, iPad, iPod touch (4th generation or later), or Apple TV: It is not transferable to any other device or computer.

HT1657 I have rented a movie on my iPad but it won't download because I don't have enough memory. Searching thru the FAQ it looks like I am unable to transfer this to my Apple TV. Is this correct & if so then maybe there should be a warning when purchas

I have rented a movie on the iPad but I don't have enough memory for it to download - so I wanted to make it available on my Apple TV - looking at the FAQ it doesn't look like I am allowed to do this! Why not - I've purchased/rented this movie I should be able to watch on any device??! Can I get a refund for something I can't watch??

As it says on the page that you posted from :
If you download a rented movie on your iPhone 4 or later, iPad, iPod touch (4th generation or later), or Apple TV: It is not transferable to any other device or computer.
Why it's like that I don't think that Apple have said (these are user-to-user forums). If you haven't downloaded it on your iPad then have you checked to see if you can download it on your computer's iTunes (Store > Check For Available Downloads menu option) or Apple TV ?
If it doesn't show on either of them then you can try contacting iTunes Support and see if they will let you download it on a different computer/device or refund or credit you : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

HT1657 i rented a movie on my ipad but want to watch it on my apple tv. How do I do this???

I rented a movie on my ipad but now want to watch it on apple tv, how do i do this??

You cannot.
If you download a rented movie on your iPhone 4 or later, iPad, iPod touch (4th generation or later), or Apple TV: It is not transferable to any other device or computer."
iTunes Store: Movie rental frequently asked questions (FAQ)

I rented a movie on my iPad that stopped downloading in the videos app and when I tried to download it again it said I had to go to the iTunes Store but there were no downloads there. How do I get my movie to work!

I rented a movie on my iPad that stopped downloading and when I tried to download it again it said I had to go to the iTunes Store but there were no downloads there. How do I get my movie to work!

What is your current connection via speedtest.net
Make sure DNS is set to auto (settings - general - network)
If on wifi try ethernet

I rented a movie on my iPad. It began to download but then it disappeared. The movie appears in my rented videos, but when I click it, it says, "video rented but not downloaded. Go to downloads to manage downloads". Where did my downloads go?

I rented a movie on my iPad. It began to download but then it disappeared. I freed up a ton of storage space to make sure I had the room for it. The movie appears in my rented videos, but when I click it, it says, "video rented but not downloaded. Go to downloads to manage downloads". Where did my downloads go? I re-booted my iPad, signed off/on iTunes etc. I can't find a folder with downloadable items anywhere. ITunes just tells me, "you've already rented this video. Do you want to rent it again?" What happened to my movie?

Did you check the Videos app?

HT203167 i rented a movie on my ipad a few weeks ago. i haven't watched it yet but can no longer find it on my device or anywhere. Thoughts?

rented a movie on my ipad a few weeks ago. i haven't watched it yet but can no longer find it on my device or anywhere. Thoughts?

You can't re-download it after it has expired (if that's the case).
You could try to contact support, and you MAY get an exception...
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html

I rent a movie on my ipad and it says I paid for it but it has a problem load I having enough space but it just won't play. How do I fix this?

I Rented a movie on my ipad and it won't play I have enough space and I paid for it but it has a ploblem playing. What do I do?

1. Double-click the Home button to reveal Task Bar at bottom
2. Hold the Videos app down for a second or two until you see the minus sign
3. Tap the minus sign to close app
4. Re-launch the app and test
Note: If necessary close all apps in the Task Bar

I rented a movie on my iPad. It downloaded fine but would only play 36 minutes, 5 seconds worth of the movie; although the time kept running for the length of the movie. Can this be fixed or do I need to get a refund?

I rented a movie on my iPad. It downloaded fine but would only play 36 minutes, 5 seconds worth of the movie; although the time kept running for the length of the movie. Can this be fixed or do I need to get a refund?

You can try a rest:
Reset iPad: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- If that does work, contact iTunes and request a redownload. You can ask for a refund though.

HT4557 If I rent a movie on my iPad can I watch it on apple tv

If I rented a movie on my iPad through iTunes can I watch it on apple tv?

I dont think so. I believe it requires internet to start watching, but you can continue watching offline. I am really not certain I dont really rent things, I prefer to own my content.

Cannot purchase or rent a movie on my iPad.

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