Cannot Purchase PS Touch for Note 4

Im having difficulty with purchasing Photoshop touch for my Note 4.
I use my Google Play Balance to pay off the whole thing and enter my password. But then it gives me the error that it cant retrieve information from the serve (Both wifi and 4G)
I contacted google about this and they directed me to Adobe for help.

Hi,
it's odd that Google tells you to contact us since it's their App causing this - we do not know what the error code means.
One link that might help
Android Forums at AndroidCentral.com
Go to settings >application > Play Store >Clear Data & Clear Cache.
Go to accounts >Google >Remove account.
Reboot device.
Again Settings>Account >Google >Log In.
Hope it helps,
Ignacio

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