Cannot Purchase Subscription

Every time I click on the Unlimited United States Calling for 2.99/mo option the website crashes. All it says is "Oops, something went wrong..."
What is wrong?

BLANK Cloud Screen http://forums.adobe.com/message/5484303 may help
-and step by step http://forums.adobe.com/thread/1440508?tstart=0
-and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html

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I have Adobe Reader on my iPad. I cannot purchase a subscription.

It's a 5th generation iPad,in excellent condition, but it hardly matters because I cannot purchase the same option on my new iPad Air.
I was able to purchase the first of the three options: Acrobat.com
I was able to purchase the second of the three options: Adobe Export PDF.
What I cannot, absolutely, frustratingly am unable to do is purchase the third option: Adobe PDF Pack. the screen comes up with the list of package features, I press the purchase button at the bottom, the button highlights like it knows it's selected, and...nothing. It will NOT permit me to purchase this pack, and I can find no reasons, on the forum or elsewhere, that say or warn of a problem.
Most frustratingly, I can't get in touch with a customer service rep to ask for assistance or any other questions. This is flatly unacceptable when I pay all my subscriptions on time like clockwork, have been working with Adobe for YEARS, and have spent enough money with them to put someone's child through college, and that's no joke. (Remember "Framemaker" and "PageMaker"? That gives a clue as to how far back my working relationship with Adobe goes, and if I can't get assistance with this, after an hour of funding with it, and two hours searching for answers, I'm just about ready to drop Adobe altogether. And why can't we use Acrobat on iPads? That would display everything!
I'm including screen-shots, as was suggested.
Please help --- for the preservation of my sanity, if nothing else.
Thank you to anyone with answers and/or a fix.
Raven
Post Script: another post with another screen-shots due to issues with loading.
Message was edited by: Raven Clarke

Why can't we use Acrobat Pro for mobile devices? Save a whole lot of headaches!!! Now I have to return this subscription.

Purchased subscription for Adobe Acrobat Pro says trial expired

I have a purchased subscription for Adobe Acrobat Pro; however, it says that it is a trial and it is expired. I called into support and they said it was because I had multiple subscriptions under my account but there was a manual fix I could make to fix it. I was told they were going to send me the steps to resolve but I have never received them and I cannot use Adobe at all now. How can I get this fixed?

Hi dbairsim ,
Kindly try the steps mentioned in the thread http://forums.adobe.com/message/6240216#6240216
Thanks,
Vikrantt Singh

I forgot all of the answers to my security questions and when I set up my apple id I did not add a rescue email, I recently got a new iphone and I cannot purchase anything on it because it asks me to answer my security questions which i can't reset, help!

I forgot all of the answers to my security questions and when I set up my apple id I did not add a rescue email, I recently got a new iphone and I cannot purchase anything on it because it asks me to answer my security questions which i can't reset because I do not have a rescue email. what do I do?

this does not help. I have forgotten ALL of the answers to my security questions. I can NOT reset the answers to my security questions without answering two of the three security questions. The other way to reset the answers to these questions is for apple to send me an email on my rescue email addres which I DO NOT HAVE.

HT201272 Help - have an iTunes account on iPad for well over a year. Just bought iPhone 5 and I cannot purchase apps using my account. I am asked to verify my credit card and details but then it rejects them. They are still fine on the iPad. Any ideas?

Help - have an iTunes account on iPad for well over a year. Just bought iPhone 5 and I cannot purchase apps using my account. I am asked to verify my credit card and details but then it rejects them. They are still fine on the iPad. Any ideas?
I tried to contact support but they do not recognise my Thai phone number.
the Thai support site is all in Thai (and I neither read or write it).
All I want is a single email address that works - it must be quite a simple process.
I don't want to create another account with another credit card - life will just get seriously complicated then.
BTW my apple I'd is accepted for downloading free apps!!!

First of all, you should always save you photos on computer like any other digital camera.
Backup on iCloud or iTunes only backup your Camera Roll. The other photos should be already on the computer.
Note: Photos are not saved in iTunes, it's only a conduit between your iPhone and your photo managing software on computer.
What computer do you have?

How can I change my original security questions? After changing my AppleID and password, I am not given an opportunity to change my security questions, which I cannot remember the answers to, so I cannot purchase any music.

How can I change my original security questions? After changing my AppleID and password, I am not given an opportunity to change my security questions, which I cannot remember the answers to, so I cannot purchase any music.

See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us
Call Apple Support in your country: Customer Service: Contacting Apple for support and service

HT201363 i have never set up security questions and Itunes is asking me to answer security questions. I have no idea what the answers to the questions it is asking me. Now I cannot purchase anything from Itunes. I have had my account for years. What do I

i have never set up security questions and Itunes is asking me to answer security questions. I have no idea what the answers to the questions it is asking me. Now I cannot purchase anything from Itunes. I have had my account for years. What do I do ?

Dude same here

TS3297 itunes 10.6.1 now asking for 3 security questions. After input I get "error in the itunes store -1202". I cannot purchase from the store.

Running Vista Ultimate. Itunes 10.6.1 is now asking to answer 3 security questions before accessing the store. After entry I get "error in the itunes store -1202" I cannot purchase music at this point. Any help is appreciated.

This problem is resolved. I deleted the old iTunes (with write permissions turned on for my account) and reinstalled successfully. Removing the deleted iTunes from Trash was troublesome even with root but after playing around with permissions and flags, I was able to remove it.

I am a resident of Canada. I cannot purchase any items from ITunes Store because I cannot update my billing address correctly. It is always default to US address. Why?

I am a resident of Canada. I cannot purchase any items from ITunes Store because I cannot update my billing address correctly. It is always default to US address. Why?

iTunes Store: Changing Account Information
http://support.apple.com/kb/HT1918
iTunes Store: Associating a device or computer to your Apple ID
http://support.apple.com/kb/ht4627
Apple ID Support - Manage Account
http://www.apple.com/support/appleid/manage/
Switching an iTunes Store account to a different country
http://www.ilounge.com/index.php/articles/comments/switching-an-itunes-store-acc ount-to-a-different-country/
 Cheers, Tom

Cannot purchase Final Cut Pro X from Ap Store., Cannot purchase Final Cut Pro X from Ap Store.

Cannot purchase Final Cut Pro X. Get an error message from the App Store with (100).
Then I get "Please contact iTunes support to Complete this transaction. Tlelphone support not suiccessful.
Any thoughts?

Have you tried contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
iTunes support doesn't have phone support.

I don't know why cannot purchase the Apps from my ID

I don't know why cannot purchase the Apps from my ID
<Email Edited By Host>

It's difficult offer further advice when all you say is "can't". If you provide full details as ot the problem, inlcuding any error messages you may be getting, someone may be able to offer additional suggestions.
Regards.

I cannot purchase level 96 on candy crush saga. It says there is an error with my account payment, there is money in there to support a purchase. Anyone got the answer for me, please ?

I cannot purchase level 96 on candy crush saga as it says there is an error with my payments. There is money in the account, as I have checked. Has anyone got an idea of what the problem is ? Please.

https://expresslane.apple.com/Issues.action

I cannot purchase item via Clash of clan Purchase for Clash of clan game, the message is "Your Purchase Could Not Be Completed"

I cannot purchase item via Clash of clan Purchase for Clash of clan game, the message is “Your Purchase Could Not Be Completed”

If you also got a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users here on these forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT201272 cannot purchase item in game with ipad

Dear Team,
My problem is i cannot purchase chip in poker that i download in my new ipad but using my ipad as yesterday still ok but now cannot since i change my debit card detail and this is second time happen to me hope can be solve

These are user-to-user forums, you are not talking to Apple here. What happens when you try ? If you are getting a message to contact iTunes support then you can do so via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

Still cannot purchase item at game inside . What can I do?

Still cannot purchase . What can I do ? Change credit card also cannot. Or got any contact service can help me?

Hi Vincent ...
You can contact Apple here > Apple - Support - Mac App Store - Contact Support
If you are having problems using a credit card, you can purchase iTunes gift cards which can be redeemed at the Mac App Store to purchase apps with.
Choose your iTunes Gift Card - Apple Store

Cannot Purchase Subscription

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