Cannot re-configure Airport Express

I have a Time Capsule as my base station and at one point I had successfully extended it with an Airport Express.  I had set a password for the wireless network but had lost it.  My grandson had a new computer he wanted to add to the wireless network and so I attempted to reset the password on the time capsule.  The problem is that after I did this I could no longer see the Airport Express in the AirPort Utility so that I could reset the password there as well. 
Everything that I have tried has failed to allow me to access the AirPort Express via the AirPort Utility.  I've done a hard-reset and a hard-reset to restore factory default settings.  Nothing works.  HELP!

I had the same problem.  If rescanning doesn’t bring it up then quit Airport Utility, reboot the computer, open the Utility and rescan.  I had several attempts before I could see it.
I use an 802.11n Airport Extreme as base, extending with the Express.  Although I can see it in the Utility (green status) it does not extend the network any longer.  My Apple TV shows full signal bars, and then after a minute it drops off to one bar and can no longer see the network.  Very disappointed in the reliability of Apple's wireless appliances.  Made in China means poor and inconsistent manufacturing, lack of process controls, high production failure rates (< Sis Sigma), resulting in poor quality.  Apple, bring back your manufacturing to the US and reinstate quality into your products!

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    Thanks for the response. Here is an update:
    I tried to connect to the AE from another windows laptop...and it worked. So it seems that it is only my laptop that cannot connect to the AE. The only difference is that I used my laptop to initially connect to the network created by the AE, and after that I could never get it to connect.
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    Jan 1 00:00:15 5 Joined BSS 00:09:5b:fb:7c:7a
    Jan 1 00:00:16 5 Installed unicast TKIP key for authenticator 00:09:5b:fb:7c:7a
    Jan 1 00:00:30 5 Internet configuration leased (host 192.168.0.3/24 gateway 192.168.0.1 dns1 192.168.0.1 domain innomedia.com lease 7776000).
    Jan 1 01:14:29 5 Disassociated with station 00:09:5b:fb:7c:7a (message integrity error).
    Jan 1 01:14:38 5 Disconnected from network.
    Jan 1 01:15:31 5 Joined BSS 00:09:5b:fb:7c:7a
    Jan 1 01:15:31 5 Installed unicast TKIP key for authenticator 00:09:5b:fb:7c:7a
    Jan 1 01:16:14 5 Internet configuration leased (host 192.168.0.3/24 gateway 192.168.0.1 dns1 192.168.0.1 domain innomedia.com lease 7776000).
    Jan 1 01:27:18 5 Connection accepted from ::ffff:192.168.0.6/1153.
    Jan 1 01:27:24 5 Connection accepted from ::ffff:192.168.0.6/1154.
    Jan 1 02:35:43 5 Deauthenticated with station 00:09:5b:fb:7c:7a (leaving network).
    Jan 1 02:35:43 5 Disconnected from network.
    Jan 1 02:35:49 5 Disassociated with station 00:09:5b:fb:7c:7a (message integrity error).
    Jan 1 02:35:49 5 Joined BSS 00:00:00:00:00:00
    Jan 1 02:35:51 5 Deauthenticated with station 00:09:5b:fb:7c:7a (4-way timeout).
    Jan 1 02:35:51 5 Disconnected from network.
    Jan 1 02:35:59 5 Disconnected from network.
    Jan 1 02:36:52 5 Joined BSS 00:09:5b:fb:7c:7a
    Jan 1 02:36:53 5 Installed unicast TKIP key for authenticator 00:09:5b:fb:7c:7a
    Jan 1 02:37:07 5 Internet configuration leased (host 192.168.0.3/24 gateway 192.168.0.1 dns1 192.168.0.1 domain innomedia.com lease 7776000).
    Jan 1 02:50:49 3 Administrative access denied to ::ffff:192.168.0.2/2397.
    Jan 1 02:51:08 3 Administrative access denied to ::ffff:192.168.0.2/2400.
    The administrative access denied is pointing to my laptop, whereas the connection accepted was the other laptop from which everything works. So it seems that the AE is specifically not allowing my laptop to talk to it! Given that my AE is being connected in Client mode, there are no settings I can access to see why it has singled my laptop out.
    Any help appreciated.
    Thanks
    R

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