Cannot Re-Download Lightroom in CC
Hi, I have recently purchased CC and downloaded Lightroom 5. It would not open properly (was getting error message) so I deleted Lightroom and am trying to reload it but my CC is stating it is "up to date" and when I click download it does nothing. I would appreciate any assistance on this situation. I'm running on Macbook Pro, Mavericks - THANKS,
Debbie
Just download and install from the standard download site:
http://www.adobe.com/support/downloads/detail.jsp?ftpID=5647
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I cannot download Lightroom CC because it does not show up on my Creative Cloud Application Manager. How do I fix this?
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I have Lightroom 4 installed. I cannot download my CR2 files from the Canon 5D Mark III camera. I have downloaded Lightroom 5 thinking it was an update but it appears I have to pay for the program. Any ideas how I can get lightroom 4 to accept my CR2 files ?
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I purchased as a Download Lightroom 5.5, My pc got a virus. I saved Lightroom on ext. drive. I am trying to reload onto pc BUT it's asking me for a serial number..I cannot find receipt. Please help. I registered when I downloaded purchase.
Find your serial number quickly
You might want to develop a more secure system of saving your serial numbers and other critical information. -
When I try to download Lightroom it tells me that it is no longer supported on the platform that Ii currently have. As stated I am using PS, InD and Illist all from the Creative Cloud without any problems, what gives?
Hi,
When you say you get an error message running the MacOS x installer disc, is it when you boot on the CD or when you insert the disc in your SuperDrive during an open session? Have you tried booting from the CD and running the Apple Hardware Test? From your list of trouble, it looks like a bad RAM, or maybe a corrup hard drive sector, but it could be something else entirely. Next time you boot, try verbose (press Command-V right after the gong), you'll see every step of boot on screen, it'll give some indication as to what makes your MBP hang up. You can also try to run AppleJack in Single-User mode (first install AppleJack ; download from here : http://applejack.sourceforge.net/ ; install as admin is required ; boot in SU by pressing Command-S at the gong): it's done wonders on my machine more than once...
"Oh, one more thing"... Is there anything connected to your MBP via USB/Firewire/Bluetooth? If so, try and unplug/disconnect everything, then boot up, just so we can rule a bad driver out. -
I am a Creative cloud member and try to download Lightroom. If I hit the download button in the downloadcentre My creative cloud centre is opened, but I do not see lightroom in the apps list.
Hi Jan ,
If you're a paying Creative Cloud member, you may not see Lightroom in the Creative Cloud if your computer doesn't meet the minimum system requirements. Check to make sure that your system meets the minimum requirements for the latest release of Lightroom http://helpx.adobe.com/lightroom/kb/system-requirements-lightroom.html
If your system meets the minimum system requirements and still you are unable to see the LR app then you can download LR from https://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_lightroom
And then use your Adobe ID to license the software.
Thanks!
Eshant -
Why cannot I download my recently purchased online acrobat pro software? I have a pdf document I need to edit asap.
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5 | 1
Contribute: CS5 | CS4, CS3 | 3,2
FrameMaker: 12, 11, 10, 9, 8, 7.2
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'. -
Unable to download Lightroom 5 - Student and Teacher Edition
I cannot download Lightroom 5 - Student and Teacher Edition.
When I try to download I got this message:
Sorry,
You tried to download too many times.
If you have any questions, please contact Digital River Customer Service at [email protected]
I have purchased the program but cannot use, please fix
My order number is 9648741359Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'. -
How do I re download Lightroom to my new computer?
Feeling somewhat frustrated that I cannot easily locate where to re download my purchase of Lightroom 5.3 to my new computer.
Help greatly appreciated.Hi 3_dragonflies,
Welcome to Adobe Forums.
We apologize for the inconvenience caused to you.
Please use the below link to download Lightroom.
http://prodesigntools.com/lightroom-5-ddl-comparison-vs-lr4.html
Please make sure to complete the Very Important Instructions section prior to clicking on the download link.
Thanks -
Can I download Lightroom 2 again?
Or is there a way I can get it from my backup hard drive and put it on a new machine?
History:
Had G5 iMac with OS X 10.4.11 (Tiger)
Bought Lightroom 1
Bought Photoshop CS3
Upgraded to Lightroom 2
G5 iMac died, though bootable external drive/clone exists (I have been running Lightroom from there via an old Powerbook - very inefficient.) All original files are intact, and accessible, both on the iMac and the external drive.
I have acquired an Intel iMac also running 10.4.11 and want to run Photoshop and Lightroom on that computer.
I cannot locate the originally downloaded LR2 install package.
(Photoshop will not be a problem, once I find the original disks.)
I have all the serial numbers recorded (LR1, LR2 and Photoshop).
I have tried to run both Photoshop and Lightroom from the external drive, but get an error message that I must reinstall the applications in order to use them. I cannot boot from that external drive (as I am now doing with the Powerbook), because its OS is incompatible with the Intel processor of the "new" machine.
Obviously, I should also get the disks next time I order software.
I would be grateful for any leads.
Thank you.
LeonardYou can download LR 2.7 here:
http://www.adobe.com/support/downloads/detail.jsp?ftpID=4673
( I did google download Lightroom 2.7)
Frans -
I cannot figure out how to re download LIghtroom 5 after my old computer crashed
HOw can i get help if i cannot find my serial number. it is listed on the program as little dots and not the actual numbers. although i did register the product it is not showing up in my account as a purchase, maybe i have the wrong email address listed with adobe? i have tried all the e-mail addresses i would have had at the time of the purchase except one which i can no longer access and i do not believe this to be the case... why is my account not showing my purchase and registration? Please help me find my seriel number so that i can reinstall my software.
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I've recently purchased a Macbook Pro that doesn't have a disk drive. I also purchase a DVD of Adobe Photoshop LR 5 prior to buying my new laptop. Now I realize I cannot download the photoshop. How can I use my serial number to download Lightroom 5?
Product updates
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I am having trouble downloading lightroom to my computer.
Hello I am having trouble downloading lightroom to my computer. When I try to download the program I am directed to a page which says "You are running an operating system that Lightroom no longer supports. Refer to the system requirements for a full list of supporting platforms." what does this mean? is it my internet browser my computer my disc space? is this a common problem? how did you fix it?
It means what it says: you are running an operating system which Lightroom does not support.
Which operating system are you running. Is it a Mac or a Windows computer?
Lightroom requires either:
Microsoft Windows 7 with Service Pack 1, Windows 8, or Windows 8.1
Mac OS X Server v10.7, v10.8 or v10.9
System requirements | Lightroom
If you're running Windows XP, or Vista or Mac O S X 10.6.8 or earlier then you cannot install or run Lightroom. You'll either have to upgrade or get a new computer. -
My pc crashed -trying to download lightroom - have serial number but unable to download
why is it I cannot download Lightroom? I paid for it in January. Please advise.
Have you tried downloading Lightroom 5.4 for Windows from
http://www.adobe.com/support/downloads/detail.jsp?ftpID=5741 -
i have had adobe creative cloud for 6 mos...but as of today when i try to open it to download lightroom a blue gear in the middle just spins forever and the apps never come up..i have rebooted laptop and that didnt work, the blue gear in the middle just spins forever
Hi there,
Please try the solution posted here App doesn't open | Progress wheel spins continually
^Ani
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