Cannot re-install Creative Cloud!
Hello,
I recently had restore the system of my PC to a previous date (2-3 weeks ago)
CC then stopped responding, so I try to re-install it, but there is no way to do it!
I downloaded the latest version, launched the setup, and after a dozen of minutes (as the progess bar reaches the middle of ots course) it reports an error : (this is translated from french) "A problem prevented the program from runing correctly. Windows will close this program and let you know of any available solution" (And guess what... Windows does not inform me of any solution!)
Thanks for helping!
Windows 8.1 / 64 bits / x86 / 4GB
Try below steps :
1) Open Control Panel and Navigate to Control Panel\Programs\Programs and Features .
Under Program and Features list, lf present : uninstall/remove Adobe Creative Cloud , if not , proceed to next step/
2) Open C:drive and navigate to C:\Program Files (x86)\Common Files\Adobe.
Open Adobe folder and delete folders named Adobe Application Manager and OOBE.
3) Navigate to C:\Program Files (x86)\Adobe.
Open Adobe folder and if present delete Adobe Creative Cloud folder.
4) Press Windows button (located between Ctrl and Alt buttons) along with R button together at a time , you will get a run command window.
Type in below command and hit 'Enter' key.
appdata
Then navigate to Local>Adobe.
Open Adobe folder and delete folders named AAMUpdater and OOBE.
Click on the below link and download Adobe application manager and install the same:
http://download.adobe.com/pub/adobe/creativesuite/cc/win/ApplicationManager9.0_all.exe
Once the Adobe application manager is installed , it will create Adobe application manager shortcut on Desktop.
Double click on it , it will start update process and gets updated to Creative Cloud desktop application.
Similar Messages
-
Cannot re-install Creative Cloud on Windows PC
Creative Cloud stopped working on my user desktop. Uninstall and reinstall attempts fail. If I create another USER and logon to that account I can install and use CC fine. How do I completely remove Creative Cloud from my standard USER logon account. It seems that something more than an uninstall is required to completely remove my Creative Cloud profile and/or what ever is creating the re-installation issues.
thoughts?Chuckpen in what way are you unable to use the Creative Cloud Desktop application under your current user account? Do you receive a specific error? What operating system are you using?
-
Ihave downloaded/paid for a plug in from adobe site (cracked backgrounds) it told me ti install Creative Cloud which i have done it shows the plug in on there as downloaded but i cannot install it into lightroom 5 to use? i have tried the plug in manger but it says cannot install plug in..also downloaded the Adobe extension manager cc but that does not add either....Please help first time i ave tried to install a plug in !!!!!! Lucy
Dear Lucy
Please remember to unzip the file from your Downloads folder in order to load them into Lightroom.
What is the error in Lightroom?
Did you read the 'Where to Find it' section?
Thanks,
Krystal - Add-ons team -
I am having problems installing creative cloud: It says "cannot make folder/Cookies:permission denied (error13)
Try below steps
Click on Finder and then hold Command + Shift + G keys on your keypad
It will open Go to folder window, type exactly ~/Library and click on Go ( make sure to opeb ~/Library not /Library, there will two library )
Then open Application Support
Right click on Adobe folder
Click on get info
Under sharing and permission click on lock icon and unlock it
Click on symbol and Add Administrator and your current user name ( if not added )
Then give read and write permission to user name, admin, system and every one
Then click on Gear icon and select 'Apply to Enclosed
Click on lock icon
Try to install Creative Cloud App. -
Have installed creative cloud, but while the apps read "up to date," they are not even installed and cannot be opened. Have uninstalled and reinstalled Creative Cloud/Adobe. Horribly frustrating. This is my second computer for installing creative cloud. Does that make a difference?
Hi Jakegosselin,
Please refer to the below article.
http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html
Thanks -
I installed creative cloud but cannot install apps, i.e., Acrobat ProXl says files are corrupt. Each app says the same thing.
the cc desktop app installed without error?
if yes, what are you clicking to see that corrupt file message? -
Cannot install creative cloud on new iMac 5k
cannot install creative cloud on my new iMac 5k. i get the message: you need creative cloud to solve this problem... well it will not install
Please check if these could help :
Install, update, or uninstall apps
Troubleshoot Creative Cloud download and install issues
creative cloud desktop failed to install
In case the issue is still not resolved, please contact Adobe support at
http://adobe.ly/yxj0t6
Regards
Rajshree -
I'm installing Creative Cloud on a MAC OSX 10.6.8 I have the 'installing window' displaying that it is about 95% complete but hasn't moved in 30 minutes; cannot quit it either...cancel button doesn't work, can't esc. What's up?
I'm installing Creative Cloud on a MAC OSX 10.6.8
You'll have to upgrade your operating system first.
Most, if not all, Cloud apps require at least OS X 10.7. -
I cannot install creative cloud after running the cleanup tool can any one help
I cannot install creative cloud after running the cleanup tool can any one help?
Hi len@iostudios,
Please follow the link https://helpx.adobe.com/download-install.html to install creative cloud.
Incase you have any issue
Please let us know with the exact error or attach the screenshot if possible.
Regards -
I cannot install Creative Cloud or download new CC applications. What is the fix?
I cannot install Creative Cloud or download new CC applications. What is the fix?
I am on Windows 7 - 64bit.
I can not download the new Creative Cloud App from online in the Download Center.
When I try to by clicking on download, it opens the old Adobe Application Manager and Creative Cloud is not there to chose to install.
I was able to install most of my CC applications through the Adobe Application Manager.
I am unable to get Acrobat installed though. The Adobe Application Manager will download Acrobat Pro XI and extract it, but it has a little yellow ! sign that says Installation Failed.
If we can get the new Creative Cloud app installed, maybe I can get Acrobat Pro XI installed afterwards.
When I click the yellow error sign it gives me a web page with the following message:
Exit Code: 7
Please see specific errors below for troubleshooting. For example, ERROR:
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 5 error(s)
----------- Payload: Microsoft Visual C++ 2010 Redistributable Package (x86) 10.0.40219.1 {9E0AF030-AC6B-11E0-8837-00215AEA26C9} -----------
ERROR: Third party payload installer vcredist_x86.exe failed with exit code: 1612
ERROR: Failed to install Microsoft Visual C++ 2010 Redistributable Package (x86). Please try installing it by double clicking on the executable at "C:\Users\Jeff\AppData\Local\Temp\{3DE38BDA-D215-4978-8277-673E111901C8}\Acrobat_11_0_0_C CM_MUI\Adobe CS7\payloads\Microsoft VC 2010 Redist (x86)\vcredist_x86.exe", or download and install the latest Microsoft Visual C++ 2010 Redistributable Package (x86) from Microsoft website - www.microsoft.com
----------- Payload: Acrobat Professional 11.0.0.0 {23D3F585-AE29-4670-8E3E-64A0EFB29240} -----------
ERROR: Error 1310.Error writing to file: C:\ProgramData\Adobe\Adobe PDF\Distiller\Example Files\RUNFILEX.PS. Verify that you have access to that directory.
ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.
MSI Error message: Error 1310.Error writing to file: C:\ProgramData\Adobe\Adobe PDF\Distiller\Example Files\RUNFILEX.PS. Verify that you have access to that directory.
ERROR: Third party payload installer AcroPro.msi failed with exit code: 1603 -
Un-installed Creative Cloud - now cannot re-install it?
I uninstalled creative cloud and now cannot re-install it? I have tried to down load trials illistrator and indesign but the download never begins as creative cloud does not launch as it is uninstalled.
How do I re-install it?
Thanks
RosieRosie please try the steps listed in Error "Failed to Install" Creative Cloud Desktop application - http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html to reinstall the Creative Cloud Desktop application.
-
Cannot install Creative Cloud - cannot login to Admin console
Hi,
I'm trying to install Creative Cloud. I've received a user guide... Now trying to login to the Admin Console so I can send invitation to myself (?) and on colleague who also shall have Creative Cloude.
I can't login!
I've received a mail with info about VIP no etc.
We bought Creative Cloud in the end of November, but I've not had time to install until now.
And... now when I want to do this, it doesn't work.
Need help!
Want to start with Creative Cloud! :-)
Regards
Annika Andersson Lundvall
Marketing Communication Manager
AB Hallde Maskiner
SwedenAnnika, this forum is only for discussions on the forums themselves. The Creative Cloud one is here:
http://forums.adobe.com/community/creative_cloud
although in this case you may fine this thread more useful:
http://forums.adobe.com/community/download_install_setup -
Cannot install creative cloud on new windows 8.1 pro install
I am trying to install the creative cloud app and when it starts, it says initializing installer, then downloading (xxx) and then it just stops and closes out. This takes all of less than I min.
Please help
Thank you
EdwardEdward have you utilized the steps listed in Error "Failed to Install" Creative Cloud Desktop application - http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html to reinstall the Creative Cloud Desktop application?
-
I cannot install creative cloud
Hi,
Yesterday I installed creative cloud an photoshop. Everything was ok. Today I have had problems with my PC and the system has made a repair, has come back to the last point in which the system was ok and I think has desinstalled also creative cloud and photoshop because they are nowhere.
I have downloaded again creative cloud but it starts the inizialization and suddenly stops and dissapears.
I have disable the firewal and the antivirus but it is imposible to install itl.
I was going to join to creative cloud for photoshop but I don't know what to do.
Thanks
Sorry for my english I'm from Spain.
I hope you can help me.Discussions of RE-installing
-http://forums.adobe.com/thread/1408331?tstart=0
-http://forums.adobe.com/thread/1398961?tstart=0
-and http://helpx.adobe.com/creative-cloud/help/install-apps.html
-using the cleaner after uninstalling and before reinstalling will usually help
-http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html -
What is error 205 and what can I do to repair and install Creative Cloud?
Bmachado error 205 is a download error. You can find more details plus how to resolve the error at Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html.
Maybe you are looking for
-
SAP BPC 7.5 to BPC 10.0 upgrade, problem CPMBPC_800
Hello, We are currently upgrading BPC 7.5 to BPC 10.0. We want to do an upgrade of our existing BPC 7.5, and not an 'clean' installation of BPC 10.0. Right now we are having some issues with the´basis part of the upgrade. We have installed the POASBC
-
Some Email cannot be downloaded from server
After 5 years, I have recently(over the last two weeks) cannot download some of the emails I receive to my POP account. It's weird. I boot my computer up I see my emails with attachments, photos, etc. and Then when I revisit some of the emails they s
-
Multi-region DVD player?
I bought my white Macbook back in the States, as well as my collection of DVD's. However, I am currently studying abroad in the UK for well over a year, and am frustrated to no end that I cannot watch anything but region one on my computer, without s
-
Inser Contact SBL-DAT-00421 + SBL-EAI-04376 error
Hi, I am trying to insert a Contact via the soap request but i get below error:- <siebelf:errormsg>Method 'SetFieldValue' of business component 'Contact' (integration component 'Contact') returned the following error:"An invalid assignment error has
-
Organizing Application Folders
I have more than 100 entries in my Applications folder and although there is finder and spotlight to launch apps, I find this quite cluttered. In Windows System, I would usually organize the application in folders such as Security, Online, Multimedia