Cannot Re-Install CS4

I updated my hw and cannot get CS4 to re-install.
New machine running Win7 (64bit). I have removed adobe reader and the flash player. I then ran "the cleaner".
It appears to want to load then "Critical errors were found in setup..." OK it exits.
I have been try to do this simple install, for nearly 3 hours.
Suggestions (besides spend another couple grand?)
Thanks,
TM

Mylenium,
"Return value 3" = none
"ERROR" = 1424
"FATAL" = 8492 HierarchyRequestError
There appear to be about 400 KnlowledgeBase wright ups on HierarchyRequestError - Ouch.
Appears to be some sort of jquery issue in the code but I am sort of guessing.
TM

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I am trying to install the cs5 upgrade on my new laptop, however, I cannot locate my cs4 program to install first. Am I out of luck?

You do not need the older version installed in order to install the upgrade version, but you do need the serial number from CS4 to prove that you qualify for using CS5. During the activation process for CS5, after you successfully enter the CS5 serial number you will be asked to select the qualifying version (CS4) from a list and to enter its serial number.
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Cannot install CS4. GETTING SICK OF THIS!!

Everytime I attempt to run the CS4 Installer, I get the following message.
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Error 1603. Error 1402.Could not open key: UNKNOWN\Components\11FF4F95178A94E459DEFF6F264BBB17\4984543AA44108D46B501C82EFD03792. Verify that you have sufficient access to that key, or contact your support personnel.
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WTF do I do!? I am an Admin on the computer so I doubt thats the problem. What the heck is going on?

imatrixgravity wrote:
Sigh, the cleaner does not work because I have already removed all of my Adobe software prior using Windows Utility Cleaner. I don't have any.
Try to understand that the Creative Suite Cleaner package is supposed to clean up after a previous installation, which you have said you have had. If it's not working, perhaps it's stalling on the same problem - e.g., permissions or something - that you have created on your system and which is blocking the installation of the CS4 package afresh.
Specific error messages, including screen grabs, will be helpful. Just coming on here with vague "it does not work" statements isn't going to get you any specific help.
What's up with your Vista setup? Have you had to reinstall or recover the OS? Did you change accounts? The information in your first post above implies a permissions problem accessing the registry.
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P.S., I don't know what you mean by "Windows Utility Cleaner", but it is almost universally true that general purpose registry "cleaner" utilities screw up more things than they fix. Avoid using them!

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Cannot Re-Install AI CS4 from CD

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Cannot Install CS4 suite

I have checked these forums as well as googled the problem. Nothing helps.
I have Vista Ultimate 32 bit. Trying to install CS4. It gives me 1603 error. I followed all the guidelines.
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cleaned temp folders.
have 30g free space.
Running the install as vista administrator
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NOTHING HELPS.
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Well after several tries I may have finaly got some of it.
Followed adobe instuctions and some other points found on the web.
Running as an Administrator,
First uninstalled the previous attempt of cs4 web premium.
Downloaded and ran Windows Cleanup tool.
Ran Adobe's Cleanup utility for cs4.
Ran Disk cleanup,
emptied my Recycle Bin.
Turned off UAC and Mcafee's firewall and antivirus after restarting my system.
All programs appear to have installed with the exception of Adobe Air which came up with an error during installation. Not sure how this will effect my programs, but I was able to open Photoshop and Dreamweaver. I will have to test them out and see if they work. But at least I was able to get this far.

I am transfering my stuff from my lap top to my desk top (both Mac). I cannot get my CS4 to open. It gives me a 150:30 error, licencing thing. I have no idea what to do and after hours of searching none of what I found helps. I don't know anything about t

Sorry didn't know that the first step was just supposed to be "subject".
So here it is again.
"I am transfering my stuff from my lap top to my desk top (both Mac). I cannot get my CS4 to open. It gives me a 150:30 error, licencing thing. I have no idea what to do and after hours of searching none of what I found helps. I don't know anything about this stuff so please don't answer with "maybe this willl work, or maybe that." I need a real answer please and I cannot find a way to actually contact Adobe. I also don't have a disk drive on this Mac. Thanks"
Also please feel free to e-mail the answer because I hate looking for these answers online. It takes me forever to find this section. Not that I have even even gotten a real answer.
[email protected]

Hi Sonia,
While transferring Adobe from laptop to PC the licensing files got corrupt and the right way to use Adobe Applications is to install first as transferring from a different machine can give you problems.
You can try steps from this article if that helps otherwise you have to reinstall and manually delete some files , everything is mentioned.
http://helpx.adobe.com/x-productkb/global/error-licensing-stopped-mac-os.html
You can download CS4 from here:
Download CS4 products

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karen2179 wrote:
If you are able to use adobe products on two computer do I really need to deactivate or uninstall CS4?
No, but it may help the chances of a successful installation.
karen2179 wrote:
Just as an aside - I have been getting messages on here from Adobe Admin saying that CS5 cannot be reinstalled because everything is now in the cloud and that for $350 I can buy CS6 to install on my new computer. What? Am I getting spammed on Adobe's site here?
Where did you see that?

Acrobat 9 Pro will NOT install (CS4 Design Premium)

Acrobat 9 Pro will NOT install (CS4 Design Premium)
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I have followed the instructions, and have tried with no programs running, not even virus protection (which is an insane thing for Adobe to demand of a product being installed where the installation routine is expecting an Internet connection): FAILED.
I uninstalled my Acrobat 6 Pro, (a standalone Pro version that I had to have a few years ago.) I uninstalled that working program knowing I had no idea where my original Adobe Acrobat CD is located, so I was essentially cutting myself off of Acrobat Pro if the Acrobat 9 Pro install continued to fail.
I reported this to Adobe support online.
I have followed the instructions to disable startup items and services, then tried the Acrobat 9 Pro install: FAILED.
At that point, I gave up installing Acrobat 9 Pro. I didn't have any more time to screw with it - I would re-visit the installation failure later.
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Oh crap, I got another PDF file. No problem, I thought, I don't need to edit the PDF, just read it. When I tried to open the file, Acrobat 9 Pro plastered a screen over the program - the screen saying my 30 day trial version has now run out, demanded a serial number, or quit. My CS4 serial number would not activate it, and so I had to quit, not even being able to read the PDF file.
So, I un-installed the trial version of Acrobat 9 Pro that had installed without a hitch and had worked flawlessly for 30 days.
Now I'm going to have to visit hell, and get the software that I paid hundreds of dollars for to work...
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After being batted back and forth by Adobe Customer Service and Adobe Sales, I finally got someone to agree to send a set of DVDs to me.
I got the DVDs. I tried to install Adobe Acrobat 9 Pro: FAILED
As I told the software support person, I do not want to un-install the entire CS4 suite. I have all of those programs working fine, and have about a dozen web sites within Dreamweaver CS4 painstakingly set up and active, and some of them are current projects that I am working on daily. I also have multiple extensions installed, and spent quite a bit of time getting all of those programs set up for my preferences and my work flow. I DO NOT WANT to uninstall the entire suite of applications to get Acrobat 9 Pro to install.
And the conclusion of the "sophisticated" Adobe Support Advisor as to what specifically was the instalation issue?
Adobe Support Advisor
The module found no solutions to report for the selected log file.
If you continue to have difficulties with the application,
please contact Adobe Support: http://www.adobe.com/support
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Operating System = Windows XP
Locale = en
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Dennis

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Programs that are currently running on your computer may be interfering with the installation processDisable programs that might be interfering with the installation process. To do this, follow these steps:
Click Start
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If you are prompted for an administrator password or confirmation, type the password, or provide confirmation.
On the General tab, click Selective startup, and then click to clear the Load startup items check box.
Click Services, click Hide all Microsoft services, and then click Disable all.
Click OK, and then click Restart.
Try running your software program installation.
When you are finished troubleshooting the problem, restart the computer in Normal Startup mode. To do this, follow these steps:
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If you are prompted for an administrator password or confirmation, type the password, or provide confirmation.
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I have a Mac Pro and recently bought CS4 Production Premium. In the list of known issues, it says "On Mac, you cannot install to the root drive. (#BG044824)"
Does that mean I cannot install CS4 on my Mac hard drive (the HD that has OSX and all the other applications)? I have to have a 2nd Mac HD to install it on?
What exactly is a "root drive"? I attempted to look up a definition via Google, but nothing definitive came up.
Thanks for the help!

It meant the boot drive. If you have only one drive that is fine. It cannot be installed on a secondard drive (non-boot drive).

Need help installing CS4 ......

I've tried to install twice and keep getting this error:
Adobe Premiere Pro CS4
Error:
Error 1603.
Error 1335.The cabinet file 'AdobePremierePro4All1.cab' required for this installation is corrupt and cannot be used. This could indicate a network error, an error reading from the CD-ROM, or a problem with this package. AdobeColorCommonSetRGB Error: Error 2.
Apparently one or more files are corrupt and is preventing me from installing CS4.
I have a 32bit Windows OS, with CS5 installed, but had to try to install the CS4 for the above because it requires a 64bit OS.
Does anyone have any suggestions? TY

Error 1603 : http://kb2.adobe.com/cps/408/kb408716.html
Error 1335: http://kb2.adobe.com/cps/405/kb405578.html

Alert when installing CS4 trial suite on Windows 7

Hi,
When I try to install CS4 trial software on Windows 7 Family Premium I get a message saying I do not have Windows XP 64 bits or Vista 64 bits and I should upgrade my system... How come?
I have a new Toshiba laptop with 4gb of RAM and 500Gb of HD.
I see setup.exe dates back from September 2008 so it is not surprising Windows 7 is not recognized. Should I install anyway?
Thank you for your help.

Thank you for your time.
Yes the message is about upgrading to Vista or XP because the requirements are not satisfied. But I have Windows 7 Home Premium...
Here is a copy of the message:
The minimum system requirements listed below are recommended in order to run Adobe Creative Suite CS4 properly and are not met:
Windows XP 64-Bit Service Pack 1 and greater
Windows Vista 64-Bit Service Pack 1 and greater
It is recommended that you upgrade or adjust your system to meet these minimum requirements and the restart the installer.
I finally decided to continue the install and it seemed ok. The only problem I have is with Dreamweaver because I cannot put the right root folder in the website setup dialog (I select the right folder but it writes the folder above it).

Problems installing CS4 by flash/USB drive

I purchased the DVD-Roms late last year to install CS4. The programs successfully installed on my laptop, which recently died and is in the shop. But I never was able to install them on the desktop and would like to do so. When I put the DVDs into my DVD reader (which doesn't normally have problems reading things), it grinds away but cannot read the disks. My attempted solution was to copy the programs on a USB drive. In disc 1 I selected "autoplay" and most of the programs are installed but still not useable until I can get the second disc to also install.
Now I have a message, "Please insert Adobe CS4 Design Premium into drive E:\ to continue installation.
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This is not a space issue because last time, I downloaded the "trial version" of CS4 from the website when it was available and then would manually enter my serial number. I wiped the hard drive. Now customer support says there are no links available online to CS4 since CS5 is soon available.
Any suggestions on how to get application disc 2 installed too, from the USB drive if possible?

Download on the iMac OS X Recovery Disk Assistant v1.0 and create a USB recovery disk.
Use that USB disk to boot your MBP retina.
Use the Terminal, that you find inside the recovery environment, to perform these commands
Verifiy that the main internal disk is labelled /dev/disk0
diskutil list
this command will completely erase the internal disk. Please change /dev/disk0 if your is different, (it should not).
diskutil eraseDisk jhfs+ "Macintosh HD" GPT /dev/disk0
Verify that you just have 3 partition, no more Recovery HD partition
diskutil list
/dev/disk0
   #:                       TYPE NAME                    SIZE       IDENTIFIER
   0:      GUID_partition_scheme                        *500.1 GB   disk0
   1:                        EFI                         209.7 MB   disk0s1
   2:                  Apple_HFS Macintosh HD            499.2 GB   disk0s2
Quit Terminal and proceed with Reinstall Mac OS X
It'll take a lot of time, depending on the speed of your internet connection.
Please, do not hesitate to ask if you are in doubt

Cannot Re-Install CS4

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