Cannot re-install my copy of CS4

cannot re-install my copy of CS4 from the adobe site. It is registered, and i can see it under "My Products" with the serial number, but it will not let me re-download the software.

The easiest method is to download the trial from http://prodesigntools.com/download-adobe-cs4-and-cs3-free-trials-here.html
Ensure you follow the Very Important Instructions on that page first otherwise the download links will not work.
Launch the trial then enter your serial number to license it.

Similar Messages

My computer with a licensed copy of CS4 died. I want to install it on my new computer. I cannot deactivate CS4 on my old computer, because it no longer runs, and I no longer have it.

I want to install my licensed copy of CS4 (from the CD--Windows version) onto a new computer that I recently purchased. My OLD computer died in July. I cannot deactivate the CS4 software on that computer. It has now been gutted (because a local tech guy was trying to fix it, but he couldn't) and I no longer even have the computer. So I would like to transfer that license to my new computer.
I have been able to "install" the software from the CD, but it doesn't completely "work". It looked like everything was OK initially but it won't recognize certain keystrokes, etc. and is not functional, which I figure is the software's way of saying "too many installs on this license."
So now what do I do...is there any way I can get "permission" to install this so it will work?

I doubt the license is affecting the performance - it might be a case of the software being too old for the machine.
In any case, you can contact Adobe support thru chat and have them reset your activation count to eliminatre your doubts regarding the license.
For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

I cannot install Adobe raw converter 5.7 on my copy of CS4. Can anyone help? Thanks

I cannot install Adobe raw converter 5.7 on my copy of CS4. Can anyone help? Thanks

Did you try downloading the update and try manually updating ACR?
Adobe - Photoshop : For Windows
Adobe - Photoshop : For Macintosh

I am trying to install a registered copy of Photoshop Lightroom that I never installed on my Apple iMac with software version 10.10. I get the message "Adobe Lightroom 1. Cannot be installed on this disk because a newer version of this software already

I am trying to install a registered copy of Photoshop Lightroom that I never installed on my Apple iMac with software version 10.10.
I get the message “Adobe Lightroom 1. Cannot be installed on this disk because a newer version of this software already exists on this disk”
If it is here – I cannot find it anywhere, and I don’t believe that I ever installed it.
I have ordered the upgrade to Lightroom 5.0 and figured that I should install Lightroom 1.0 first.
How can I solve this problem

Actually when LR 5 starts for the first time after it is installed it will have a dialog to Buy, Try or Enter a serial number. You select Enter a serial number and enter the LR 5 serial number first and then because it is an upgrade serial number it will ask for the serial number of a Previous version. You then enter the LR 1 serial number.

I get the following error message when trying to instal in copy: "Creative Cloud Installer" can't be opened because the identity of the developer cannot be confirmed.

I get the following error message when trying to instal in copy: “Creative Cloud Installer” can’t be opened because the identity of the developer cannot be confirmed.

Mac Unidentified Developer Issue
Here's how to open apps that apple should not be blocking:
http://www.imore.com/how-open-apps-unidentified-developer-os-x-mountain-lion

I cannot install my copy of creative suite 6 design and web premium? It stops at the adobe installer and wont even get started?

I cannot install my copy of creative suite 6 design and web premium? It stops at the adobe installer and wont even get started? Anyone know how to fix? brand new machine running windows 8.1 pro?

Jonp52000428 do you receive any specific error messages when attempting to install Creative Suite 6 Design Premium? For information on how to locate and interpret the installation log files please see Troubleshoot with install logs | CS5, CS5.5, CS6, CC. You are welcome to post any specific error messages you discover.

I cannot install my copy of Photoshop elements on my new PC with windows 8, it wasOK with Windows7

I cannot install my copy of Photoshop elements on my new PC with windows 8, it was OK with Windows 7.
Can I get an update for this?
BizRit

The workaround for this problem is to revert to IE9 or earlier, install your old PSE, then reinstall the latest IE version.
Cheers,
Neale
Insanity is hereditary, you get it from your children
If this post or another user's post resolves the original issue, please mark the posts as correct and/or helpful accordingly. This helps other users with similar trouble get answers to their questions quicker. Thanks.

9.2.2 Update "cannot be installed over this localized copy..."

My Pismo G3 PowerBook came with OS 9.0.4 disks, which I have used to do a clean install. (The reason why is a long story.) Then I downloaded 9.1, 9.2.1 and 9.2.2 updates in the same session from apple.com. The 9.1 and 9.2.1 updates have been installed successfully. Now the 9.2.2 update produces an error message: "This software cannot be installed over this localized copy of Mac OS".
I plan to install OSX 10.2.8 as well as having Classic once I get past this barrier, but how do I get any further?
PowerBook Mac OS 9.2.x G3 Pismo

Yes, Don, I had a similar thought about US English vs International English after I posted the question, based on a recent similar problem arising while re-installing AppleWorks 6.2.8 on a friend's computer. Last night (in Australia) I made sure that I downloaded the International English version onto my G4 laptop. After one faulty CD burn, OS 9.2.2 is now installed on the Pismo. This may be the first time ever that I have actually had 9.2.2 on the Pismo in around 5 years of ownership: previously I had given up the issue as too hard. So I am very happy and thank you for your confirmation of the approach.
As for the ZI prefix: well I never! Not in at those 5 years of ownership have I worked out or read or heard what ZI stands for! Your advice opens up a whole new world of understanding!
Another well deserved 10 points to the OS9-meister!
Ann
That message is returned when the language version of
the download updater does not match the language of
the installed version of OS 9. The download updater
must match in order for it to run.
Typically this happens when trying to use the North
American English version of the update on top of an
International English version of the OS, or vice
versa.
If you're not sure which language version you have on
the machine now, open About This Computer (top of
Apple menu when Finder is active). Check the info
line labelled "Version:" - the language version is
indicated on that line. For example, if the info on
that line is something like "Mac OS (Z1) 9.2.1", the
"(Z1)" portion indicates it is International English;
other languages have other codes (D = German, E =
Spanish, etc.). If there is no code, it is North
American English.

Cannot Re-Install AI CS4 from CD

Had trouble with my XP computer...motherboard was replaced. Programs were saved, but not without issues. I could not define colors for a gradient screen and thought that the program needed reloading. When I went to un-install the previous version, it requested that I deactivate it. I assumed that since it would be the same program, just reloaded, I did not deactivate and am now wondering if this is the reason I cannot re-install. I took photos of 2 of the error messages:
Below is the first "error" ...
This error resulted "after" I tried what was suggested...restarting and trying again...

Thank you for attempting to help me ... I ran the CC/S Cleanet Tool but it ended with "errors". Tried to find the log on my system, but was unable to locate it even though I wrote down the path. I attempted to again re-install AI CS4 (it takes forever) and it ended with "Installation Failed" (see photo below) once again. Clicked on More Information to get to the "Sorry you are experiencing..." window and clicked "Get Support" and was directed to the Adobe Support Advisor page ( http://www.adobe.com/support/loganalyzer/ ). There I downloaded the "Advisor" for windows and other than it loading into the Adobe folder, nothing happened. Is there anything else I should try?
When I "uninstalled" it the first time, it told me to deactivate it...I did not assuming I still wanted it activated...could this have something to do with my issue?

Trying to install a copy of 10.3 or 10.4 onto an old iMac G3

Hi, I am tring to bring an old indigo imac g3 500Mhz 20Gb HD into the present day for my mother-in-law and have just put in 1Gb ram in order to install either 10.3 or 10.4 (I have been told that 10.5 is a no go). I have two copies of 10.4 that came with an old ibook G4 and a Mac Mini G4 and also a copy of 10.3 that also came with the Mac Mini. None will install on the iMac G3 with the note "this operating system and softare bundle cannot be installed on this Mac" (incidentally, although I am not sure this is relevant, I am using the DVD drive on my MacBook Pro by firewire link as the G3 only has a CD-Rom drive). I believe that if I buy a retail copy it will work, but at £90 it's maybe not worth it having just spent £70 on the Ram, however as I no longer use any of the other copes of 10.3/10.4 mentioned on another Mac I feel agrieved that I cannot use one of these. Does anyone know a way that will let me install one of the copies that I already have? Any help much appreciated.

BEFORE installing anything later than OSX 10.1, you must update the firmware (using OS 9). If you don't, you may lose the video output. It is not easy to recover from this. If the iMac has FireWire ports, you can use 10.4. Otherwise 10.3 is the maximum. In either case, you will have to find a retail copy of OSX.
<http://docs.info.apple.com/article.html?artnum=75130>

Installing a copy of CS3 on a new computer - without CD copy?

Hello,
Just purchases a new 2012 iMac - however two troubles i do not have the original CS3 copy of the CD (due to house fire) also the iMac does not come with a cd/dvd drive. I am wanting to install Design Standards CS3 on my new iMac.
I am also interested in updating to CS6 - read about the offer that expires before dec 31, 2012.
I am excited to start designing on my new computer and would love some support on how to download CS3 / maybe update to CS6.
I have installed one copy of this product on my laptop before.
Please let me know,
Thank you
Jenna

thank you for the link, however it is not working.
what is the price if i were to upgrade to CS6?
thank you, jenna
Date: Sun, 16 Dec 2012 00:49:37 -0700
From: [email protected]
To: [email protected]
Subject: Re: installing a copy of CS3 on a new computer - without CD copy? installing a copy of CS3 on a new computer - without CD copy?
    Re: installing a copy of CS3 on a new computer - without CD copy?
    created by JairajMike in Downloading, Installing, Setting Up - View the full discussion
Hi Jenna,     You can download the trial versions from this below URL and use your serial number to activate it.. http://prodesigntools.com/download-adobe-cs4-and-cs3-free-trials-here. html Read the instructions before starting the download.
However, I'm afraid if CS3 is compatible on your new iMac. Adobe has not tested CS3 on New iMac. If it doesn't you can upgrade to CS6 within 31st of December, 2012. Regards,Jairaj
Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/4924740#4924740
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Windows 64 bit cannot be installed

I Have MacBook Pro Retina display 13 inch dual-core i5 2.4GHz 8GB 256GB, When i'm installing windows 7 on Bootcamp show message error windows 64 bit cannot be installed i need to advise me a solution to this case ???? Mac OSX 10.9.1

Win 7 and 8 require a min of 20Gb but this assumes a minimum install and no other software.
If youre looking at adding other stuff then you need to increase it.
When you say youve selected a private space did you follow the correct proceedure to install by using the bootcamp assistant. Think about file format for the drive before you start as you have a couple of options.
NTFS are what is normally required by Windows but this will prevent you copying files too/from OSX
FAT will allow you to copy files between windows OSX
From memory I used FAT and then OSX/Windows converted it to NTFS during the process so I dont think you can ultimately use the drive from OSX unless you use a Virtual set up.
You may have set the drive up wrong ie set it up for 32bit or a wrong format for the 64bit windows system to use
Have a look at these links:
http://www.wikihow.com/Use-Boot-Camp
http://twocanoes.com/winclone/support/create-a-boot-camp-partition

"The file 'Acknowledgements.rtf' cannot be installed because the file cannot be found in the cabinet file 'iTunes.cab'. Is there something wrong with the latest installer? (11.3.1)

Getting error message as shown: "The file 'Acknowledgements.rtf' cannot be installed because the file cannot be found in the cabinet file 'iTunes.cab'. Is there something wrong with the latest installer? (11.3.1)

Installs fine for me, so I'd guess you got an incomplete or corrupt download. See the Further Information area of Troubleshooting issues with iTunes for Windows updates for direct links and download a fresh copy of the installer.
tt2

I had this imac 27" two years ago,updated to snow leopard 10.6.8 and suddenly the imac shut down and able to start again from the beggining,i had the leopard 10.5.8 and my problem is i cannot re-installed my snow leopard.Do i have to update my old leopard

I had this imac 27" two years back(leopard 10.5.8) and no problem was encountered so far! (thanks 4that),i always made an update as far to snow leopard 10.6.8. Unfortunately when i did some application /downloading,the system was off and when i turn it On the logo of an apple only came.So what i did is to start all over again,now i am two years old back with Leo-10.5.8,My problem is i cannot install my snow leopard,it reads that i have to clean tha disc which i did and thru utility disc.Any help please and i really appreciate to every1 helping me to solve the problem.I will keep in touch.
Many thanks! - Angel

BTW,I purchased the SL by retail and originally installed for the first time in my IMAC 27" ,unfortunately during the upgrading of the system,suddenly it was totally gray.then off as it killed my imac.i switch it On but only the apple logo came and waiting for so long.I tried to start from the very beginning,installed the DVD installation that was originally came from imac..it works and i have now the latest version of Leopard 10.5.6...then .8 thru updates. My problem is i cannot re-install my SNOW LEOPARD that i purchased from retail store..proceeded to install in my imac but everytime it ends with 'FAILED-pls clean the disc" i did the cleaning but still the same,:installed failed!-The installer could not copy the necessary support file",i tried booting from the disc holding C down but no luck at all. Anybody can help me please. Many thanks ..

Remove windows Installation from Old WD hard drive and Install Fresh Copy on the New One.

Hi Community! I just bought a new WD Blue 1 TB hard drive, my old hard drive is WD Blue caviar 500 GB, running on Windows 7 ultimate 32 bit.
There are two things I wish to do: 1. Firstly, if it's possible, I would like to copy some videos, images, music etc. from my OLD Drive to the new one.
Please note that, I don't have an external disk to do it, I know that would've been less complicated, but that's not an option at this point. 2. Secondly, once that is done, if possible, I want to remove windows 7 installation from my old hard drive, re-partition it to make it just the storage drive, and finally install
fresh copy of windows 7- 64 bit to the new Hard drive.
Please note that, my old Hard drive is installed on windows 7- 32 bit and now I want to install a fresh copy of Windows 7-64bit instead of 32bit, because I am upgrading my
configuration with better ones.
I am adding 4 GB corsair vengeance ram to my 2 GB corsair ram, so that is 6 GB in total.
I am adding 1 TB hard disk to my 500 GB Hard disk, so that is 1500 GB.
Both my processor and mother board supports 64 bit.
Intel® Pentium® Processor G2020 (3M Cache, 2.90 GHz) And this Mother board - "Biostar H61MGV3"I know that you could clone the partition and migrate the installation from one hard drive to another using the Acronis True Image WD Edition Software, but I don't want that.
In simple words, say I have a dos computer, I installed my 1TB WD hard drive, installed a fresh copy of windows 7-64bit. So my computer is up and running. Now, I have another hard
drive which I wish to use, that is 500GB WD, but it has Windows 7-32 bit installed in it.
So what I want to do is, make this old hard drive a complete 500 gb storage device and remove the windows installation from it, without loosing music, videos, etc. and then lastly
copying the music and other media to the new hard drive, and formatting it completely.
I am perhaps making this very complicated, I know you would have better easier solution for this.
I am frustrated, your help would be appreciated, thanks a lot. Sincerely, Abe

Since you don't want to clone the drive (I agree with you), you can just swap drives and install Windows on the new drive. Windows won't complain that you are installing on a different drive because it only cares if you change more than one piece of hardware at a time. The problem will arise when you copy the files from the old drive because you cannot just connect it via SATA. That would confuse Windows, as both installations were run on that hardware. You need to mount it in an external dock via USB 2.0/3.0 which will isolate the details of the OS. After you copy all necessary files, you can use WDC Lifeguard to write zeros to the entire disk and then create a new partition. After that you can mount it via SATA because it will be a new drive. Do NOT be in a hurry to wipe the drive however, as you don't want to forget something.

Cannot re-install my copy of CS4

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