Cannot re-install PSE 8 or Premiere Elements 8

My old desktop died (likely the result of an electrical storm), and so I purchased a new computer.    Luckily I backup regularly.
I cannot reinstall PSE from my backup drive because I get an 'Licensing for this product has stopped working' and 'error 6' 'call Adobe Support'.
I went into my files and pulled the original installation disc. Disc 1 is unreadable - the CD/DVD player does not recognize it at all.   I verified it was the disk (and not the CD/DVD player) by trying it on a second computer. I found this strange since this disc has only been used once and it has been stored in its original case in a temperature controlled area, although on closer inspection it has a circular discoloration on portions of it.
I contacted Adobe Support, and while they can verify my registration, serial number, etc., they cannot help me with the issue since Elements 8 is no longer supported and no downloads are available.   When I look at my (new) hard drive, it appears that all is in order (file directory, etc.).
Suggestions?

Can you please check the folder permissions for the following folder:
On Windows:
C:\Program Files\Common Files\Adobe\Adobe PCD\cache
On Mac
/Library/Application Support/Adobe/Adobe PCD/cache
It seems this folder is set as Read-Only ( as per the error code 6 mentioned by you ).
If the folder is read only, please make it read-write by everyone.
Once done, try launching the product again.

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Starting properly installed PSE 12 and Premiere Elements 12 I get the message "PSE 12 does not function any more" and Premiere Elements Organizer does not function any more" (Premiere Elements Videoeditor works fine). What can I do?

Ich habe PSE 12 und Premiere Elements 12 neu installiert und erhalte beim Start die Meldung, Adobe PSE 12 bzw. Premiere Elements 12 Organhizer funktioniere nicht mehr, und ich solle das Programm schliessen. Was kann ich tun?

uninstall, clean (Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6) and then reinstall.
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

I have snow leopard and can't install disc 2 of premiere elements 9 anyone?

have snow leopard and can't install disc 2 of premiere elements 9 anyone? the disc ejects after i try install.

Sorry you're having trouble, alan4555, but most of the video experts hang out in the Premiere Elements forum, which is here:
http://forums.adobe.com/community/premiere_elements
and you'll probably get better help there. Good luck!

Can you run PSE 8 and PSE 12 (with premiere elements 12) on same computer?

Can you have both programs, PSE 8 and PSE 12 (and premiere elements 12) on the same computer without compatibility issues?

Yes.

I installed PS elemnts II & Premiere elements II 0n IMac but Redemption code has expired

I installed PS elemnts II & Premiere elements II IMac but Redemption code has expired What now

You are in the Photoshop Standard and Extended forums. Not that we don't want to help, but there are forums for PS and Premier Elements.
Premiere Elements
Photoshop Elements
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If you are having a problem getting the disc to work, you can download the trial versions of the software from the page linked below and then use your current serial number to activate them.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site or else the download will not work properly.
Photoshop/Premiere Elements 10:
http://prodesigntools.com/photoshop-elements-10-direct-download-links-pse-premiere-pre.htm l

How do I update PSE 12 and Premiere Elements 12 for ACR 8.5?

I tried posting this earlier, got no responses. Recap as follows:
using an iMac with OSX 10.9.4
From PSE12, used the "updates" pull-down menu, Adobe Application Manager (AAM) starts and indicates that there is an update available for both PSE and Premiere 12. When update is selected, AAM shows:
   Update Failed
   Updates could not be applied
   The error log file may help you in identifying the problem. The, try updating again. If the problems persist, contact customer support for further assistance.
The error lot file read as follows:
   Photoshop Camera Raw 8.5
   There was an error installing this update. Please quit and try again later. Error Code: U44M1I210
When using the Terminal application to open the updater, I get the following response:
/Applications/Utilities/Adobe\ Application\ Manager/core/Adobe\ Application\ Manager.app/Contents/MacOS/PDApp ; exit;
2014-08-08 15:12:50.590 PDApp[840:507] CoreText performance note: Client called CTFontCreateWithName() using name "Times Roman" and got font with PostScript name "Times-Roman". For best performance, only use PostScript names when calling this API.
2014-08-08 15:12:50.591 PDApp[840:507] CoreText performance note: Set a breakpoint on CTFontLogSuboptimalRequest to debug.
2014-08-08 15:12:57.012 PDApp[840:507] CoreText performance note: Client called CTFontCreateWithName() using name "Lucida Grande" and got font with PostScript name "LucidaGrande". For best performance, only use PostScript names when calling this API.
hdiutil: attach failed - no mountable file systems
logout
[Process completed]
Any guidance on updating to ACR 8.5 would be appreciated.

Barbara,
Yes, I accessed the "updates" menu from the Help pull-down menu. I also accessed the updates using the Mac Terminal application with results shown in my original post. Regardless of whether I used the Help menu or the Mac Terminal app, the AAM tool still responded with:
Update Failed
   Updates could not be applied
   The error log file may help you in identifying the problem. The, try updating again. If the problems persist, contact customer support for further assistance.
The error log file read as follows:
   Photoshop Camera Raw 8.5
   There was an error installing this update. Please quit and try again later. Error Code: U44M1I210
   Looking at the the output of the Mac Terminal app, it shows:
   ... hdiutil: attach failed - no mountable file systems
   Is this relevant?
Regarding your follow-up message pointing to:
Update 12.1 installation errors | Photoshop Elements, Premiere Elements,
the files referenced in this link are present, are correctly named, and they are in the correct locations, so it would appear that these issues are not related to the ACR 8.5 update problem
Thanks

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I have spent the majority of the day trying to load media into a new project in premiere elements to edit the video. When I select the video and click edit in premiere elements, premiere opens but no media is available. It never loads the videos. I can review the videos including sound in elements organizer. I have a Canon Vixia HFS10, the file types were loaded directly to the harddrive of the computer as .mts. I have changed the presets for the type and that doesnt seem to help. I have updated premiere 9.0, disabled security, updated windows (vista).
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Thanks,
De

De
Premiere Elements 9.0/9.0.1 on Windows Vista (32 or 64 bit?)
Let us try the following before we get into an extensive exchange of problem details.
Your Elements Organizer 9 .mts video that you are trying to import as media into a Premiere Elements 9.0/9.0.1 project is only a thumbnail that traces back to the source video which exists saved to a computer hard drive location.
What happens if you open a new project (with project preset set to match the properties of this particular video) and import this .mts video from the hard drive save location into the new project with Premiere Elements 9.0/9.0.1's Get Media/Files and Folders? Does the video import into the project?
As an aside, do you have any other versions of Premiere Elements installed on your computer besides Premiere Elements 9.0/9.0.1? Also, is this a "it worked before, but now" or "it never worked before" problem?
We will be watching for your follow up results.
Thank you.
ATR

Can No Longer Open PSE 7 or Premiere Elements 7

I installed Photoshop Elements 7 and Premiere Elements 7 last summer and haven't had trouble with them, but as of a couple weeks ago I haven't been able to open either one up on my computer. When I tried to check the files in the computer, it said "Elements 703 Patch up-to-date."
I have Windows Vista as my operating system, and I no longer have the discs for these programs.
Can anyone help me out?
Thanks,
Johnny

Hi
Yes, the PostgreSQL service has started but there is not even a Cisco Fabric Manager service visible, nor a Fabric Manager Web Client service. I can open Fabric Manager and it works, just no services and I cant open the Web GUI.
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Anthony

Want to install my Adobe photoshop/premiere elements 11 on new iMac.

New iMac does not have cd drive, but I want to download my Adobe Photoshop/Premiere Elements 11 on the new iMac. I have the serial number, How do I download?

Download from
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Install then enter your serial number when prompted.

How do I install Adobe Photoshop and Premiere Elements 11 on my laptop if it has no CD port?

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Downoad the trial version and activate it with your serial number.
Mylenium

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PROBLEME D'INSTAL ADOBE PHOTOSHOP ET PREMIERE ELEMENTS 12

L'installation de photoshop element 12 sur mon PC portable TOSHIBA X870-156 n'est pas arrivée à son terme et a plantée.
Depuis je n'arrive plus à lancer l'installation malgré que le logiciel n'apparaisse plus dans la liste des logiciels installés. Le programme d'installation cherche quand meme a desinstaller Photoshop elements et me retourne le message 'specified path is empty'.
PoUr couronner le tout, impossible d'installer premiere elements 12.
Je dois préciser que j'ai tenter de copier le contenu du dvd sur le disque dur du micro. Meme problème.
En dernier recourt j'ai téléchargé les versions d'Eval sur le site d'Adobe. l'install ne demarre pas!!!!
Merci de m'aider pour résoudre ce problème
DUR DUR POUR UN LOGICIEL A 150 EUR !!!!!!!

Bonjour
Il faut désinstaller le logiciel avec Revo uninstaller il marche très bien redémarrer le pc et refaire une instalation normale sa marche
J'ai eu le même problème
Bonne courage

Restore pse 12 and premiere elements 12 for WIN-PC i.

I've lost my copies of Photoshop Elements and Premiere Elements for WIN PC, in a disk crash.
The adobe site that I visited does not have download copies in English.
Looking for help!

Barbara,
Yes, I accessed the "updates" menu from the Help pull-down menu. I also accessed the updates using the Mac Terminal application with results shown in my original post. Regardless of whether I used the Help menu or the Mac Terminal app, the AAM tool still responded with:
Update Failed
   Updates could not be applied
   The error log file may help you in identifying the problem. The, try updating again. If the problems persist, contact customer support for further assistance.
The error log file read as follows:
   Photoshop Camera Raw 8.5
   There was an error installing this update. Please quit and try again later. Error Code: U44M1I210
   Looking at the the output of the Mac Terminal app, it shows:
   ... hdiutil: attach failed - no mountable file systems
   Is this relevant?
Regarding your follow-up message pointing to:
Update 12.1 installation errors | Photoshop Elements, Premiere Elements,
the files referenced in this link are present, are correctly named, and they are in the correct locations, so it would appear that these issues are not related to the ACR 8.5 update problem
Thanks

Cannot re-install PSE 8 or Premiere Elements 8

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