Cannot re-open DRM-prot pdf file on Bebook One

Yesterday I bought a Bebook One. Charged the batteries of the Bebook. Installed Adobe Digital Editions (ADE) on my (Windows 7) computer. Authorized my computer. Bought two e-books on http://www.bol.com and downloaded them with ADE. Moved the books (pdf with DRM-protection) to the Bebook library that was visible in ADE. Disconnected the Bebook from the computer and I was able to read the e-books on the Bebook. So far, so good.
Then I stopped reading. I might have viewed the same books using ADE on my computer after that; I am not sure. Later on I wanted to re-open the book on the BeBook One again. But then I could not open the e-book anymore. When selecting the book, the "hourglass" is visible for 2 or 3 seconds, and then disappears, the menu is re-displayed again and then nothing happens.
However, I can open free (no drm) pdf's and Word files (*.doc) on the Bebook. So, I assume it is something with the DRM. Any suggestions?

Yesterday I bought a Bebook One. Charged the batteries of the Bebook. Installed Adobe Digital Editions (ADE) on my (Windows 7) computer. Authorized my computer. Bought two e-books on http://www.bol.com and downloaded them with ADE. Moved the books (pdf with DRM-protection) to the Bebook library that was visible in ADE. Disconnected the Bebook from the computer and I was able to read the e-books on the Bebook. So far, so good.
Then I stopped reading. I might have viewed the same books using ADE on my computer after that; I am not sure. Later on I wanted to re-open the book on the BeBook One again. But then I could not open the e-book anymore. When selecting the book, the "hourglass" is visible for 2 or 3 seconds, and then disappears, the menu is re-displayed again and then nothing happens.
However, I can open free (no drm) pdf's and Word files (*.doc) on the Bebook. So, I assume it is something with the DRM. Any suggestions?

Similar Messages

  • I cannot print open or print pdf files.  I have upgraded to Xl and am now being asked to subscride in order to open and print my files.  Is this what I have to do?

    I cannot open or print files.  I have upgraded to Xl and it asks me to subscribe    in order to open and print files.  Is this what I have to do in
    order to open and print files?

    Driftwooder wrote:
    I have upgraded to Xl and it asks me to subscribe in order to open and print files.
    Can you post a screenshot of that: https://forums.adobe.com/thread/1070933

  • I have just upgraded to OSX 10.6.8 and now I cannot open or save PDF files from the internet. I get a dialogue box saying the QuickTime plugin has failed. I have tried to download the latest plugin but this doesn't work. Can anyone help?

    I have just upgraded to OSX 10.6.8 and now I cannot open or save PDF files from the internet using either Safari or Firefox. I get a dialogue box saying the QuickTime plugin has failed. Can anyone help?

    Is this what you downloaded: iTunes 10.7?
    When the update fails what if any error report do you get, specifically? Please do this before trying again:
    Repair the Hard Drive and Permissions
    Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
    If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.

  • Cannot open a downloaded pdf file..."The file couldn't be opened because it isn't in the correct format."

    I have had this problem several times lately: I cannot open a downloaded pdf file. The error message reads: "The file couldn't be opened because it isn't in the correct format." But, of course, it is a pdf file.

    My MacBook Pro (2.5 Ghz Intel Core i5) is running OS X 10.9.4. Here is what happens when reading an online user manual that I want to save to the Desktop and read later as a PDF file on my iPad or phone. With Safari I will select "Export As PDF" and the file shows up on the desktop. Even after multiple trials, there will be a dialogue box indicating the file cannot be opened. If I check the file info, the size is "zero." Trying to save the file as a pdf using the Print menu yields the same results. I have tried both of these methods using Preview, Adobe Reader, and PDF Pen Pro. This strange behavior also occurred several weeks ago and I finally abandoned the effort. But when the same thing happens twice, it becomes an issue that needs to be resolved.

  • Since upgrading my Mac OS X from 10.6.8 to 10.8 and 10.9, I cannot open newly downloaded pdf files.  Please help!  Thanks.

    Hi,
    Since upgrading my Mac OS X from 10.6.8 to firstly, 10.8 and then, 10.9, I have not been able to open new pdf files on either Preview or Acrobat Reader. 
    I can still open previously downloaded pdf files but not new ones. 
    I can still open new pdf files online.  However, when I save a pdf to my computer, I cannot open them anymore.
    I upgraded to 10.8 a couple of weeks ago and then accepted a free upgrade to Maverick (10.9) this morning.  I was hoping that by upgrading to Maverick, I would be able to open pdf files again but alas, that is not the case.
    I really need to open pdf files as a matter of urgency as I do this on a daily basis.  I am not a computer whizz so if anyone can help find a simple yet effective solution to my problem, that would be much appreciated.
    Thanks!

    When I try to open a downloaded pdf file, I receive this message:
    "It may be damaged or use a file format that Preview doesn’t recognize."
    Yet, when I try to open pdf files downloaded whilst still using Mac OS X 10.6.8, they open as normal.  So what is the problem, please?
    I have deleted Adobe Reader and re-installed it.  Yet, it follows the same pattern as above.  The same is true of Preview.  It's really frustrating because it means I can only open new pdf files using Safari (so I have to be online to do this).  I need to be able to open pdf files when I'm offline as well.
    Thanks.

  • Please HELP! i cannot open any Adobe PDF files anymore. i DL the new version XI and since no files h

    Please HELP! i cannot open any Adobe PDF files anymore. i DL the new version XI and since no files have opened - so i recently uninstalled it and re-installed adobe reader 9 but i am having the same problem - no pdf files open and its really causing a problem as i can not open any work documents. please help

    Three things to try (Reader XI)...
    Using Windows Explorer navigate to C:\Program Files (x86)\Adobe\Reader 11.0\Reader, then double-click on Eula.exe and accept the license agreement
    Can you open Adobe Reader by itself?  If so, try disabling Protected Mode [Edit | Preferences | Security (Enhanced)].
    It could even be a malware issue; see http://helpx.adobe.com/acrobat/kb/reader-core-dll-error.html

  • I have Windows 98 and need Acrobat to open up the pdf files for 5.0

    I have the old system, Windows 98 and presently have the free Adobe 5.0 version on my Compaq Presario Computer, and it is a 5242 model desktop.
    I have inadvertanly switched over to Compaq Carbon Copy 32 Version 5.0 but since, have uninstalled it and now, on each of what was the pdf files initially of which I have, of which is at least 16 or more, on each of those files, an error message comes up and says "PROGRAM NOT FOUND," and states the following: "Windows cannot find CCW32EXE. This program is needed for opening the pdf files." And then it has a dialogue box with the computer operational symbol in it as C:\ and then it wants me to locate it. I cannot locate it through the "auto" because, this sytem being so old, doesn't have a magnifying glass or a "search" tool to do this in the "My Computer Icon on the Desktop as the Compaq people wanted me to do. I would have to do this manually. I have already talked to the Compaq people on their chat line and because of this, they said they couldn't help me with this problem and referred me over to you.
    I've tried to find a download for 5.0, though I really don't think I need one since it is currently installed. I believe the proper way to fix this is to just convert the CCW32EXE over to the Acrobat pdf files and have those files opened and should open up all of my 15 or so files altogether at the same time because they all converted over to something else at the same time prior.
    Are you able to help me?
    But I believe to alleviate this problem, if you could just give me the information to be able to open up the pdf files to 5.0 and find out what download I may pursue, it might be able to correct this problem. I already have the 5.0 Acrobat installed, however.

    Hi Aandi,
    I have followed your directions and I have the old system of Windows 98, so I had to go to "programs" and come up to Acrobat 5.0 and once in there, all of the Window there is greyed out, although I can still go to the tool bars above in it. I went to "file" and went to "open" and from there, I received an "open" window with a dialogue box in it and in that dialogue box as I scrolled down, it wants me to put in there, one of the following, "desktop," "my documents," "3 1/2 floppy [A:]," "[C:]," "system _save [D:]," ""[E:," "[F:]," ete; of these which do I pick in the "open" dialogue box? and down at the bottom, is the FILE NAME and what do I put in there? Just below that, it has the FILES OF TYPE which has there Adobe pdf Files, in it's dialogue box. I hit these, but I still get an error message of which basically says, "NOT FOUND, please put in proper file name given." And I don't know actually where it is given.
    So, as you see, I am a novice in all of this and you can contact me at my e mail address which is [email protected]
    and should a reply be needed, I'll come back to the forum for a reply.
    I really need to open up the Adobe 5.0 pdf files. All of the pdf files, simultaneously went over to Compaq Carbon Copy 32 of which I since, uninstalled. But I really need to get back and open the Adobe 5.0 pdf files.
    And I want to thank you for your support and eagerly awaiting your help.
    Thanks,
    Now, I did do one of the following: I went to C: which came to Acobat 3 and I hit that which came to Reader and I hit that which came to the following: ACROBAT which gave me ACTIVE X - BROWSER - FONTS - HELP - OPTIONAL - PLUG-INS

  • Why do I receive this message? The Adobe Acrobat Reader that is running cannot be used to view PDF files in a browser. Please exit Adobe Acrobat Reader and your web browser and try again.

    The Adobe Acrobat Reader that is running cannot be used to view PDF files in a browser. Please exit Adobe Acrobat Reader and your web browser and try again.
    == This happened ==
    A few times a week
    == Early this year

    See these KB articles:
    https://support.mozilla.com/en-US/kb/Using+the+Adobe+Reader+plugin+with+Firefox
    https://support.mozilla.com/en-US/kb/Opening+PDF+files+within+Firefox

  • Opening pages made pdf files

    After saving a project in Pages format I often save again as a pdf document and distribute them to others as a pdf document. When I save it as a pdf document using Pages to my desktop, the icon is just a blank square and Pages cannot open its own pdf file?

    James,
    When I export a document to pdf format, the icon says pdf on it.
    Pages doesn't open pdf files. What you're describing is normal behavior. A pdf file should be opened using a pdf browser like Adobe Reader, Acrobat, or Preview.
    -Dennis

  • Can you use PDF Pack to open and read PDF files?

    Can you use PDF Pack to open and read PDF files?

    Hi Keith,
    PDF Pack is a conversion tool which would convert PDF to different formats and vice versa. It cannot be used for reading PDFs.
    If you want to open and read PDF file you can use Adobe Reader.
    You can download Adobe Reader from below mentioned link.
    Adobe Reader
    let me know if you have any other questions.
    Regards,
    ~Pranav

  • I need to use Softsign, but my iPad keeps opening up my .pdf file instead of allowing me to "open with"... of allowing me to "open with"

    I would like to use Softsign on my iPad, but mail keeps opening up my .pdf files so I cannot "open with" Softsign...please help, I gather part of the problem is that some files are single pages and that triggers their opening...

    No need to post your billing info here. This is a public forum. In any case, have you tried to check with the developer for support to get it going first? What do you have to lose.
    In any case, here is maybe where you want to correspond with Apple directly:
    iTunes Store Support
    http://www.apple.com/emea/support/itunes/contact.html

  • How to open-up a pdf file to a particular page via java? (file and page number from another program)

    I have created an Access 2003 Form. Data is entered. The data can be viewed once entered in the same form format, with one addition. The addition is a link to another program where we store files. The files stored are pdf documents. Each document is a scanned file (500+ pages). The link can open-up the pdf file. I want the link to open-up the pdf file to a particular page. I will supply the page number from the database.
    I am aware of Adobe Acrobat 7.0 PDF Open Parameters using a URL that specifies the file to be opened plus actions to be performed once the file is openend (i.e. http://example.org/doc.pdf#page=3). However, the 3rd party program transfers a file from a server to the client via java. The file does not go via a web browser. The java code transfer the file directly from the file server to the the client.
    Any idea how to accomplish the task of viewing a particular page with the process flow described?
    I am using Adobe Acrobat 7.0 Professional.

    So you are reading this file in a standalone version of Acrobat? If so then use the PDF Open Parameters /a option via the command line.
    Sabian
    Example:
    C:\Program Files\Adobe\Acrobat 7.0\Acrobat>Acrobat.exe /A "zoom=1000=OpenActions" "C:\Program Files\Adobe\Acrobat 7.0\Acrobat\SimpleSubmit.pdf"
    Where:
    Path to Acrobat: C:\Program Files\Adobe\Acrobat 7.0\Acrobat>Acrobat.exe
    Note: The example starts in the Acrobat application directory
    Switch: /A
    Parameter Syntax: "zoom=1000=OpenActions"
    Path to file: "C:\Program Files\Adobe\Acrobat 7.0\Acrobat\SimpleSubmit.pdf"
    Note: The quotes are very important for the syntax to work appropriately.

  • When I try to open an .ai/pdf file received through my email, it won't open and asks for a password. I have never set up any kind of password for email security, but have tried typing in my standard passwords. Nothing works. I wonder if it has anything to

    When I try to open an .ai/pdf file received through my email, it won't open and asks for a password. I have never set up any kind of password for email security, but have tried typing in my standard passwords. Nothing works. I wonder if it has anything to do with the use of my Wacom3 Tablet...I've been having trouble with it and was getting the same message when trying to open the User's Manual in my Applications/WacomTablet file on my hard drive. Any suggestions? I just downloaded the latest version for the Wacom and recently upgraded to Snow Leopard 10.6.7 (which I hate, and my CS3 hates, etc.)

    It sounds like you have a a password-protected PDF. The password was set by the person who encoded it.

  • When I try to open an embedded PDF file I get an error "The program used to create this object is AcroExch.exe.

    When I try to open an embedded PDF file (Word doc) I get an error "The program used to create this object is AcroExch.exe. That program is either not installed on your computer, or is corrupt..."  I've tried  about everything from unchecking
    protected mode at startup to removing & reinstalling Adobe.  Nothing seems to fix this issue.  Any other ideas?
    This is happening on Adobe reader 9, 10 & 11 with MS Word 2010 & 2013.  I've uninstalled, cleaned & reinstalled Reader 9, 10 & 11, as well as Acrobat 10 Pro & 11 Standard.  Removed "Protected mode at startup, and changed
    the default program for viewing from reader to Acrobat.  This will not go away.  It is affecting production at our company.

    " Help > Troubleshooting Information > Profile Directory: Open Containing Folder" . i can't find open containing folder in profile directory. it does give me the option to open the places.sqlite file using graphic converter. when i try that, graphic converter gives me a window saying that it can't be opened because it is corrupted or is not a file type supported by graphic converter.
    i appreciate your help with a workaround to get the old bookmarks. that works. however, the problem has morphed from that concern to why adobe reader [the default app.] won't open firefox .sqlite files. is the problem in adobe reader or firefox? also, how can i tell if the places.sqlite file is corrupt?
    i'm getting in over my head here and do appreciate your help.

  • HT1338 My mac is becoming too slow. It takes long to open word documents, pdf files or excel documents or even safari. Can anybody suggest something? I have tried to reduce the number of open applications, but does not seem to work.

    My mac is becoming too slow. It takes long to open word documents, pdf files or excel documents or even safari. Can anybody suggest something? I have tried to reduce the number of open applications, but does not seem to work.

    Hi ...
    Checked to see how much free space there is on the startup disk lately?
    Right or control click the MacintoshHD icon. Click Get Info. In the Get Info window you will see Capacity and Available. Make sure there's a minimum of 15% free disk space.
    Freeing Up Hard Disk Space - Mac GuidesFreeing Up Hard Disk Space - Mac Guides
    If disk space is not the issue, booting in Safe Mode deletes system caches that may help.
    A Safe Mode boot takes longer then a normal boot so be patient.
    Once you see the Desktop, click the Apple menu icon top left corner of the screen.
    From the drop down menu click Restart.
    See if that makes a difference ...

Maybe you are looking for

  • Intel Mac Mini Pink hue display problem

    Originally purchase a refurbed Mac Mini 1.66 Intel Core Duo, and over the years I've upgraded the RAM (w/ 2 Gigs) replace wifi "G" card with "N" card. Unfortunately, my mac mini died. Went to the Apple store in Tampa, and the genius said the logic bo

  • Need advice on software for batch conversions

    Hi, I have a need for some software that will help me batch convert images in Photoshop CS3. I run Windows XP SP2. The computer has 2.40GH and 1GB of RAM. I do product photography and the main output to clients is a cd with their images in multiple f

  • Outlook 2003 won't sync with Desktop Manager 5.0

    I've just purchased a Blackberry 8900 and have installed Desktop Manager 5.0 on my PC.  I can't get my BB to sync with Outlook 2003.  When I try to configure the Synchronization settings, I select the Device application and click on Calendar.  It the

  • Email Folders missing from Favorites

    Hey guys, I just ran into this: A user had a bunch of folders in her Outlook favorites, some of these folders are from a PST opened in her Outlook profile, since yesterday, she is complaining that the folders from the PST file have disappeared from h

  • Trouble with .dwg conversion

    When I try to convert a .dwg (CAD) file to a PDF file, I only see a small corner of my original file. The .dwg file is my layout page with multiple drawings on one sheet. Any help?