Cannot reach support site

Hi folks, feedback on the website: looking for warranty info, many blank links. First example: click on Support from wdc.com, this entirely blank page comes up: http://support.wdc.com/?wdc_lang=en. I found a different support site:https://westerndigital.secure.force.com/ind/id_home Tried to register a drive. It took the info, then said 0 products registered. Is the warranty period less than 18 months? There was no error message. Just failure. UPDATE: these links are working now, but now on the Warranty Check page here:https://westerndigital.secure.force.com/ind/id_warrantycheck I get "System Request timed out, please try again later"

Hi, welcome to the community.
Thanks for letting us now that the support website was down, and also for the update when it was backup.

Similar Messages

WRT54Gv5 cannot reach certain sites some times

Every so often (maybe once every day or so) none of the three computers I have wirelessly connected to my WRT54Gv5 router can reach certain sites. Using tracert from the router's Diagnostic page displays nothing. Pinging these sites from the Diagnostic page either shows "Unknown host" or "DNSRDSocketRecev: FdPoll Timeout".
The sites I have found this normally effects are (please don't judge me by the list :
www.papajohnsonline.com
www.washingtonpost.com
www.worldofwarcraft.com
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I've also noticed that when this problem happens getting to the router's admin page is really slow and is some times completely unresponsive.
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Anyone else have any other ideas?
Thanks!
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great_white, thanks much for your reply.
I've got the MTU at 1492 but the problem still occurs (expected but I appreciate the tip to keep it at 1492).
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"ipconfig/flushdns" runs successfully but doesn't resolve the problem.
Sigh. Thanks, anyway!
Guess when this router dies completely (or another need to upgrade comes up) I'll buy a D-Link or something.

I cannot reach Support Team. Skype charges 7c per ...

Hello,
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[Outdated and misleading contact information removed by moderator - Please use this instead: https://support.skype.com/en/faq/FA1170/how-can-i-contact-skype-customer-service ]

Have Care Pack Certificate but cannot reach support for home fix

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I just chatted with a HP representative, within 1 minute I have been answered and 20 minutes later I got a service order for a repair. I don't have the in-home repair though but you may try doing it, I found out they replies fast.
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lyndag,
This article may help out with the issue you are having. Give the steps a shot:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00836418&tmp_task=solveCate gory&cc=us&dlc=en&lang=en&lc=en&product=1146331#N6576
If the issue persists: Can you provide screenshots of the error? Is this wireless/usb/ethernet install?
Best of Luck!
I work with HP but my posts and opinions are my own.

4310 error, tried all on the support site and cannot burn any playlists. Ideas?

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Yes the profile.ini file has the following info:
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I hope that link points to mozilla.com or mozilla.org
You will have to close firefox.exe with the Windows Task Manager from the "Processes" tab of the WTM since you don't have a widow to close.
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If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
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HP MS218 Not Booting - Does not POST - Cannot reach BIOS

Hello,
I have an MS218 (product number: BR372AA #ABA) that I have been having issues with. It used to work fine (ran on WinXP), but currently will not even boot properly at all. No software or hardware changes were made to cause this problem to begin occurring, it simply just started happening one day when I went to turn the computer back on. The issue that I am currently experiencing is as follows:
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- Does not post, cannot reach BIOS
- Acts almost as if it is resetting itself constantly, the fan in the back will start to spin for a second or two, then stop, then start again, and repeat indefinitely until I unplug the power adapter.
I initially figured it was a hardware issue, likely the motherboard, and began to troubleshoot the problem. As I removed non-vital components, the problem would persist. For instance, it happens regardless of external things (keyboard, mouse, etc.) being plugged in, or regardless of the hard drive or optical drive being plugged in. It still appears to happen in the absense of memory, however, I will instead hear beep codes (likely telling me that I don't have any RAM in). Ultimately, I decided to order a replacement motherboard, which recently arrived. Upon replacing the motherboard, the exact same problems happen, which leads me to believe that the motherboard was somehow not the culprit. I have also tried multiple power adapters to no avail, as well as resetting the CMOS battery without any luck. I'm really at a loss for what to do from here, and am currently sitting on hold with HP tech support.
Any advice is welcome. Thanks in advance for your time and assistance.

Hello Jaycera,
There are two more components that we haven't replaced or look at and I would approach them in the order listed.
1. Power supply
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It sounds like it's a power issue the computer is getting enough power to start booting up and then losing it. Thus anytime I hear a power issue the first thing I think of is a power supply issue.
The other thing is it could be the processor. The computer starts booting, makes a call to the processor, fails, boots down, starts booting up, makes a call to the processor and here we are in a vicious cycle.
It could just be the processor needing reseated. Take it out, put it back in and make sure it's in properly and no pins are bent, or the processor could be bad.
If I have helped you in any way click the Kudos button to say Thanks.
The community works together, click Accept as Solution on the post that solves your issue for other members of the community to benefit from the solution.
- Friendship is magical.

VPN Clients cannot access remote site

Hey there,
I am pretty new in configuring Cisco devices and now I need some help.
I have 2 site here:
site A
Cisco 891
external IP: 195.xxx.yyy.zzz
VPN Gateway for Remote users
local IP: VLAN10 10.133.10.0 /23
site B
Cisco 891
external IP: 62.xxx.yyy.zzz
local IP VLAN10 10.133.34.0 /23
Those two sites are linked together with a Site-to-Site VPN. Accessing files or ressources from one site to the other is working fine while connected to the local LAN.
I configured VPN connection with Radius auth. VPN clients can connect to Site A, get an IP adress from VPN Pool (172.16.100.2-100) and can access files and servers on site A. But for some reason they cannot access ressources on site B. I already added the site B network to the ACL and when connecting with VPN it shows secured routes to 10.133.10.0 and 10.133.34.0 in the statistics. Same thing for other VPN Tunnels to ERP system.
What is missing here to make it possible to reach remote sites when connected through VPN? I had a look at the logs but could not find anything important.
Here is the config of site A
Building configuration...
Current configuration : 24257 bytes
version 15.2
no service pad
service tcp-keepalives-in
service tcp-keepalives-out
service timestamps debug datetime msec localtime show-timezone
service timestamps log datetime msec localtime show-timezone
service password-encryption
service sequence-numbers
hostname Englerstrasse
boot-start-marker
boot config usbflash0:CVO-BOOT.CFG
boot-end-marker
aaa new-model
aaa group server radius Radius-AD
server 10.133.10.5 auth-port 1812 acct-port 1813
aaa authentication login default local
aaa authentication login ciscocp_vpn_xauth_ml_2 group Radius-AD local
aaa authorization exec default local
aaa authorization network ciscocp_vpn_group_ml_2 local
aaa session-id common
clock timezone Berlin 1 0
clock summer-time Berlin date Mar 30 2003 2:00 Oct 26 2003 3:00
crypto pki trustpoint TP-self-signed-27361994
enrollment selfsigned
subject-name cn=IOS-Self-Signed-Certificate-27361994
revocation-check none
rsakeypair TP-self-signed-27361994
crypto pki trustpoint test_trustpoint_config_created_for_sdm
subject-name [email protected]
revocation-check crl
crypto pki certificate chain TP-self-signed-27361994
certificate self-signed 01
30820227 30820190 A0030201 02020101 300D0609 2A864886 F70D0101 05050030
2F312D30 2B060355 04031324 494F532D 53656C66 2D536967 6E65642D 43657274
69666963 6174652D 32373336 31393934 301E170D 31323038 32373038 30343238
5A170D32 30303130 31303030 3030305A 302F312D 302B0603 55040313 24494F53
2D53656C 662D5369 676E6564 2D436572 74696669 63617465 2D323733 36313939
3430819F 300D0609 2A864886 F70D0101 01050003 818D0030 81890281 8100B709
64CE1874 BF812A9F 0B761522 892373B9 10F0BB52 6263DCDB F9877AA3 7BD34E53
BCFDA45C 2A991777 4DDC7E6B 1FCEE36C B6E35679 C4A18771 9C0F871F 38310234
2D89A4FF 37B616D8 362B3103 A8A319F2 10A72DC7 490A04AC 7955DF68 32EF9615
9E1A3B31 2A1AB243 B3ED3E35 F4AAD029 CDB1F941 5E794300 5C5EF8AE 5C890203
010001A3 53305130 0F060355 1D130101 FF040530 030101FF 301F0603 551D2304
18301680 14D0F5E7 D3A9311D 1675AA8F 38F064FC 4D04465E F5301D06 03551D0E
04160414 D0F5E7D3 A9311D16 75AA8F38 F064FC4D 04465EF5 300D0609 2A864886
F70D0101 05050003 818100AB 2CD4363A E5ADBFB0 943A38CB AC820801 117B52CC
20216093 79D1F777 2B3C0062 4301CF73 094B9CA5 805F585E 04CF3301 9B839DEB
14A334A2 F5A5316F C65EEF21 0B0DF3B5 F4322440 F28B984B E769876D 6EF94895
C3D5048A A4E2A180 12DF6652 176942F8 58187D7B D37B1F1A 4DDD7AE9 5189F9AF
AF3EF676 26AD3F31 D368F5
      quit
crypto pki certificate chain test_trustpoint_config_created_for_sdm
no ip source-route
ip auth-proxy max-login-attempts 5
ip admission max-login-attempts 5
no ip bootp server
no ip domain lookup
ip domain name yourdomain.com
ip inspect log drop-pkt
ip inspect name CCP_MEDIUM appfw CCP_MEDIUM
ip inspect name CCP_MEDIUM ftp
ip inspect name CCP_MEDIUM h323
ip inspect name CCP_MEDIUM sip
ip inspect name CCP_MEDIUM https
ip inspect name CCP_MEDIUM icmp
ip inspect name CCP_MEDIUM netshow
ip inspect name CCP_MEDIUM rcmd
ip inspect name CCP_MEDIUM realaudio
ip inspect name CCP_MEDIUM rtsp
ip inspect name CCP_MEDIUM sqlnet
ip inspect name CCP_MEDIUM streamworks
ip inspect name CCP_MEDIUM tftp
ip inspect name CCP_MEDIUM udp
ip inspect name CCP_MEDIUM vdolive
ip inspect name CCP_MEDIUM imap reset
ip inspect name CCP_MEDIUM smtp
ip cef
no ipv6 cef
appfw policy-name CCP_MEDIUM
application im aol
    service default action allow alarm
    service text-chat action allow alarm
    server permit name login.oscar.aol.com
    server permit name toc.oscar.aol.com
    server permit name oam-d09a.blue.aol.com
    audit-trail on
application im msn
    service default action allow alarm
    service text-chat action allow alarm
    server permit name messenger.hotmail.com
    server permit name gateway.messenger.hotmail.com
    server permit name webmessenger.msn.com
    audit-trail on
application http
    strict-http action allow alarm
    port-misuse im action reset alarm
    port-misuse p2p action reset alarm
    port-misuse tunneling action allow alarm
application im yahoo
    service default action allow alarm
    service text-chat action allow alarm
    server permit name scs.msg.yahoo.com
    server permit name scsa.msg.yahoo.com
    server permit name scsb.msg.yahoo.com
    server permit name scsc.msg.yahoo.com
    server permit name scsd.msg.yahoo.com
    server permit name cs16.msg.dcn.yahoo.com
    server permit name cs19.msg.dcn.yahoo.com
    server permit name cs42.msg.dcn.yahoo.com
    server permit name cs53.msg.dcn.yahoo.com
    server permit name cs54.msg.dcn.yahoo.com
    server permit name ads1.vip.scd.yahoo.com
    server permit name radio1.launch.vip.dal.yahoo.com
    server permit name in1.msg.vip.re2.yahoo.com
    server permit name data1.my.vip.sc5.yahoo.com
    server permit name address1.pim.vip.mud.yahoo.com
    server permit name edit.messenger.yahoo.com
    server permit name messenger.yahoo.com
    server permit name http.pager.yahoo.com
    server permit name privacy.yahoo.com
    server permit name csa.yahoo.com
    server permit name csb.yahoo.com
    server permit name csc.yahoo.com
    audit-trail on
parameter-map type inspect global
log dropped-packets enable
multilink bundle-name authenticated
redundancy
ip tcp synwait-time 10
class-map match-any CCP-Transactional-1
match dscp af21
match dscp af22
match dscp af23
class-map match-any CCP-Voice-1
match dscp ef
class-map match-any sdm_p2p_kazaa
match protocol fasttrack
match protocol kazaa2
class-map match-any CCP-Routing-1
match dscp cs6
class-map match-any sdm_p2p_edonkey
match protocol edonkey
class-map match-any CCP-Signaling-1
match dscp cs3
match dscp af31
class-map match-any sdm_p2p_gnutella
match protocol gnutella
class-map match-any CCP-Management-1
match dscp cs2
class-map match-any sdm_p2p_bittorrent
match protocol bittorrent
policy-map sdm-qos-test-123
class class-default
policy-map sdmappfwp2p_CCP_MEDIUM
class sdm_p2p_edonkey
class sdm_p2p_gnutella
class sdm_p2p_kazaa
class sdm_p2p_bittorrent
policy-map CCP-QoS-Policy-1
class sdm_p2p_edonkey
class sdm_p2p_gnutella
class sdm_p2p_kazaa
class sdm_p2p_bittorrent
class CCP-Voice-1
priority percent 33
class CCP-Signaling-1
bandwidth percent 5
class CCP-Routing-1
bandwidth percent 5
class CCP-Management-1
bandwidth percent 5
class CCP-Transactional-1
bandwidth percent 5
class class-default
fair-queue
random-detect
crypto ctcp port 10000
crypto isakmp policy 1
encr 3des
authentication pre-share
group 2
crypto isakmp key REMOVED address 62.20.xxx.yyy
crypto isakmp key REMOVED address 195.243.xxx.yyy
crypto isakmp key REMOVED address 195.243.xxx.yyy
crypto isakmp key REMOVED address 83.140.xxx.yyy
crypto isakmp client configuration group VPN_local
key REMOVED
dns 10.133.10.5 10.133.10.7
wins 10.133.10.7
domain domain.de
pool SDM_POOL_2
acl 115
crypto isakmp profile ciscocp-ike-profile-1
   match identity group VPN_local
   client authentication list ciscocp_vpn_xauth_ml_2
   isakmp authorization list ciscocp_vpn_group_ml_2
   client configuration address respond
   virtual-template 1
crypto ipsec transform-set ESP-3DES-SHA esp-3des esp-sha-hmac
crypto ipsec transform-set ESP-3DES-SHA1 esp-3des esp-sha-hmac
crypto ipsec transform-set ESP-3DES-SHA2 esp-3des esp-sha-hmac
crypto ipsec transform-set ESP-3DES-SHA3 esp-3des esp-sha-hmac
crypto ipsec transform-set ESP-3DES-SHA4 esp-3des esp-sha-hmac
crypto ipsec transform-set ESP-3DES-SHA11 esp-3des esp-sha-hmac
crypto ipsec transform-set ESP-3DES-SHA5 esp-3des esp-sha-hmac
crypto ipsec transform-set ESP-DES-SHA1 esp-des esp-sha-hmac
crypto ipsec profile CiscoCP_Profile1
set transform-set ESP-3DES-SHA11
set isakmp-profile ciscocp-ike-profile-1
crypto map SDM_CMAP_1 1 ipsec-isakmp
description Tunnel to62.20.xxx.xxx
set peer 62.20.xxx.xxx
set transform-set ESP-3DES-SHA
match address 105
crypto map SDM_CMAP_1 2 ipsec-isakmp
description Tunnel to195.243.xxx.xxx
set peer 195.243.xxx.xxx
set transform-set ESP-3DES-SHA4
match address 107
crypto map SDM_CMAP_1 3 ipsec-isakmp
description Tunnel to83.140.xxx.xxx
set peer 83.140.xxx.xxx
set transform-set ESP-DES-SHA1
match address 118
interface Loopback2
ip address 192.168.10.1 255.255.254.0
interface Null0
no ip unreachables
interface FastEthernet0
switchport mode trunk
no ip address
spanning-tree portfast
interface FastEthernet1
no ip address
spanning-tree portfast
interface FastEthernet2
no ip address
spanning-tree portfast
interface FastEthernet3
no ip address
spanning-tree portfast
interface FastEthernet4
description Internal LAN
switchport access vlan 10
switchport trunk native vlan 10
no ip address
spanning-tree portfast
interface FastEthernet5
no ip address
spanning-tree portfast
interface FastEthernet6
no ip address
spanning-tree portfast
interface FastEthernet7
no ip address
spanning-tree portfast
interface FastEthernet8
description $FW_OUTSIDE$$ETH-WAN$
ip address 62.153.xxx.xxx 255.255.255.248
ip access-group 113 in
no ip redirects
no ip unreachables
no ip proxy-arp
ip nat outside
ip inspect CCP_MEDIUM out
no ip virtual-reassembly in
ip verify unicast reverse-path
duplex auto
speed auto
crypto map SDM_CMAP_1
service-policy input sdmappfwp2p_CCP_MEDIUM
service-policy output CCP-QoS-Policy-1
interface Virtual-Template1 type tunnel
ip unnumbered FastEthernet8
tunnel mode ipsec ipv4
tunnel protection ipsec profile CiscoCP_Profile1
interface GigabitEthernet0
no ip address
shutdown
duplex auto
speed auto
interface Vlan1
no ip address
interface Vlan10
description $FW_INSIDE$
ip address 10.133.10.1 255.255.254.0
ip access-group 112 in
no ip redirects
no ip unreachables
no ip proxy-arp
ip flow ingress
ip nat inside
ip virtual-reassembly in
interface Async1
no ip address
no ip redirects
no ip unreachables
no ip proxy-arp
encapsulation slip
ip local pool SDM_POOL_1 192.168.10.101 192.168.10.200
ip local pool VPN_Pool 192.168.20.2 192.168.20.100
ip local pool SDM_POOL_2 172.16.100.2 172.16.100.100
ip http server
ip http access-class 23
ip http authentication local
ip http secure-server
ip http timeout-policy idle 60 life 86400 requests 10000
ip forward-protocol nd
ip nat inside source route-map SDM_RMAP_1 interface FastEthernet8 overload
ip route 0.0.0.0 0.0.0.0 62.153.xxx.xxx
ip access-list extended VPN1
remark VPN_Haberstrasse
remark CCP_ACL Category=4
permit ip 10.133.10.0 0.0.1.255 10.133.34.0 0.0.1.255
ip radius source-interface Vlan10
access-list 1 remark INSIDE_IF=Vlan1
access-list 1 remark CCP_ACL Category=2
access-list 1 permit 10.10.10.0 0.0.0.7
access-list 23 remark CCP_ACL Category=17
access-list 23 permit 195.243.xxx.xxx
access-list 23 permit 10.133.10.0 0.0.1.255
access-list 23 permit 10.10.10.0 0.0.0.7
access-list 100 remark CCP_ACL Category=4
access-list 100 permit ip 10.133.10.0 0.0.1.255 any
access-list 101 remark CCP_ACL Category=16
access-list 101 permit udp any eq bootps any eq bootpc
access-list 101 deny   ip 10.10.10.0 0.0.0.255 any
access-list 101 permit icmp any any echo-reply
access-list 101 permit icmp any any time-exceeded
access-list 101 permit icmp any any unreachable
access-list 101 deny   ip 10.0.0.0 0.255.255.255 any
access-list 101 deny   ip 172.16.0.0 0.15.255.255 any
access-list 101 deny   ip 192.168.0.0 0.0.255.255 any
access-list 101 deny   ip 127.0.0.0 0.255.255.255 any
access-list 101 deny   ip host 255.255.255.255 any
access-list 101 deny   ip any any
access-list 102 remark auto generated by CCP firewall configuration
access-list 102 remark CCP_ACL Category=1
access-list 102 deny   ip 10.10.10.0 0.0.0.7 any
access-list 102 permit icmp any host 62.153.xxx.xxx echo-reply
access-list 102 permit icmp any host 62.153.xxx.xxx time-exceeded
access-list 102 permit icmp any host 62.153.xxx.xxx unreachable
access-list 102 deny   ip 10.0.0.0 0.255.255.255 any
access-list 102 deny   ip 172.16.0.0 0.15.255.255 any
access-list 102 deny   ip 192.168.0.0 0.0.255.255 any
access-list 102 deny   ip 127.0.0.0 0.255.255.255 any
access-list 102 deny   ip host 255.255.255.255 any
access-list 102 deny   ip host 0.0.0.0 any
access-list 102 deny   ip any any log
access-list 103 remark auto generated by CCP firewall configuration
access-list 103 remark CCP_ACL Category=1
access-list 103 remark IPSec Rule
access-list 103 permit ip 10.133.34.0 0.0.1.255 10.133.10.0 0.0.1.255
access-list 103 remark IPSec Rule
access-list 103 permit ip 10.133.34.0 0.0.1.255 192.168.10.0 0.0.1.255
access-list 103 permit udp host 195.243.xxx.xxx host 62.153.xxx.xxx eq non500-isakmp
access-list 103 permit udp host 195.243.xxx.xxx host 62.153.xxx.xxx eq isakmp
access-list 103 permit esp host 195.243.xxx.xxx host 62.153.xxx.xxx
access-list 103 permit ahp host 195.243.xxx.xxx host 62.153.xxx.xxx
access-list 103 remark IPSec Rule
access-list 103 permit ip 10.133.20.0 0.0.0.255 10.133.10.0 0.0.1.255
access-list 103 remark IPSec Rule
access-list 103 permit ip 192.168.10.0 0.0.1.255 10.133.10.0 0.0.1.255
access-list 103 permit udp host 62.20.xxx.xxx host 62.153.xxx.xxx eq non500-isakmp
access-list 103 permit udp host 62.20.xxx.xxx host 62.153.xxx.xxx eq isakmp
access-list 103 permit esp host 62.20.xxx.xxx host 62.153.xxx.xxx
access-list 103 permit ahp host 62.20.xxx.xxx host 62.153.xxx.xxx
access-list 103 permit udp any host 62.153.xxx.xxx eq non500-isakmp
access-list 103 permit udp any host 62.153.xxx.xxx eq isakmp
access-list 103 permit esp any host 62.153.xxx.xxx
access-list 103 permit ahp any host 62.153.xxx.xxx
access-list 103 permit udp host 194.25.0.60 eq domain any
access-list 103 permit udp host 194.25.0.68 eq domain any
access-list 103 permit udp host 194.25.0.68 eq domain host 62.153.xxx.xxx
access-list 103 deny   ip 10.10.10.0 0.0.0.7 any
access-list 103 permit icmp any host 62.153.xxx.xxx echo-reply
access-list 103 permit icmp any host 62.153.xxx.xxx time-exceeded
access-list 103 permit icmp any host 62.153.xxx.xxx unreachable
access-list 103 deny   ip 10.0.0.0 0.255.255.255 any
access-list 103 deny   ip 172.16.0.0 0.15.255.255 any
access-list 103 deny   ip 192.168.0.0 0.0.255.255 any
access-list 103 deny   ip 127.0.0.0 0.255.255.255 any
access-list 103 deny   ip host 255.255.255.255 any
access-list 103 deny   ip host 0.0.0.0 any
access-list 103 deny   ip any any log
access-list 104 remark CCP_ACL Category=4
access-list 104 permit ip 10.133.10.0 0.0.1.255 any
access-list 105 remark CCP_ACL Category=4
access-list 105 remark IPSec Rule
access-list 105 permit ip 10.133.10.0 0.0.1.255 10.133.20.0 0.0.0.255
access-list 106 remark CCP_ACL Category=2
access-list 106 remark IPSec Rule
access-list 106 deny   ip 192.168.10.0 0.0.1.255 10.133.34.0 0.0.1.255
access-list 106 remark IPSec Rule
access-list 106 deny   ip 192.168.10.0 0.0.1.255 10.60.16.0 0.0.0.255
access-list 106 remark IPSec Rule
access-list 106 deny   ip 10.133.10.0 0.0.1.255 10.60.16.0 0.0.0.255
access-list 106 remark IPSec Rule
access-list 106 deny   ip 10.133.10.0 0.0.1.255 10.133.34.0 0.0.1.255
access-list 106 remark IPSec Rule
access-list 106 deny   ip 10.133.10.0 0.0.1.255 10.133.20.0 0.0.0.255
access-list 106 permit ip 10.10.10.0 0.0.0.7 any
access-list 106 permit ip 10.133.10.0 0.0.1.255 any
access-list 107 remark CCP_ACL Category=4
access-list 107 remark IPSec Rule
access-list 107 permit ip 10.133.10.0 0.0.1.255 10.133.34.0 0.0.1.255
access-list 107 remark IPSec Rule
access-list 107 permit ip 192.168.10.0 0.0.1.255 10.133.34.0 0.0.1.255
access-list 108 remark Auto generated by SDM Management Access feature
access-list 108 remark CCP_ACL Category=1
access-list 108 permit tcp 10.133.10.0 0.0.1.255 host 10.133.10.1 eq telnet
access-list 108 permit tcp 10.133.10.0 0.0.1.255 host 10.133.10.1 eq 22
access-list 108 permit tcp 10.133.10.0 0.0.1.255 host 10.133.10.1 eq www
access-list 108 permit tcp 10.133.10.0 0.0.1.255 host 10.133.10.1 eq 443
access-list 108 permit tcp 10.133.10.0 0.0.1.255 host 10.133.10.1 eq cmd
access-list 108 deny   tcp any host 10.133.10.1 eq telnet
access-list 108 deny   tcp any host 10.133.10.1 eq 22
access-list 108 deny   tcp any host 10.133.10.1 eq www
access-list 108 deny   tcp any host 10.133.10.1 eq 443
access-list 108 deny   tcp any host 10.133.10.1 eq cmd
access-list 108 deny   udp any host 10.133.10.1 eq snmp
access-list 108 permit ip any any
access-list 109 remark CCP_ACL Category=1
access-list 109 permit ip 10.133.10.0 0.0.1.255 any
access-list 109 permit ip 10.10.10.0 0.0.0.7 any
access-list 109 permit ip 192.168.10.0 0.0.1.255 any
access-list 110 remark CCP_ACL Category=1
access-list 110 permit ip host 195.243.xxx.xxx any
access-list 110 permit ip host 84.44.xxx.xxx any
access-list 110 permit ip 10.133.10.0 0.0.1.255 any
access-list 110 permit ip 10.10.10.0 0.0.0.7 any
access-list 110 permit ip 192.168.10.0 0.0.1.255 any
access-list 111 remark CCP_ACL Category=4
access-list 111 permit ip 10.133.10.0 0.0.1.255 any
access-list 112 remark CCP_ACL Category=1
access-list 112 permit udp host 10.133.10.5 eq 1812 any
access-list 112 permit udp host 10.133.10.5 eq 1813 any
access-list 112 permit udp any host 10.133.10.1 eq non500-isakmp
access-list 112 permit udp any host 10.133.10.1 eq isakmp
access-list 112 permit esp any host 10.133.10.1
access-list 112 permit ahp any host 10.133.10.1
access-list 112 permit udp host 10.133.10.5 eq 1645 host 10.133.10.1
access-list 112 permit udp host 10.133.10.5 eq 1646 host 10.133.10.1
access-list 112 remark auto generated by CCP firewall configuration
access-list 112 permit udp host 10.133.10.5 eq 1812 host 10.133.10.1
access-list 112 permit udp host 10.133.10.5 eq 1813 host 10.133.10.1
access-list 112 permit udp host 10.133.10.7 eq domain any
access-list 112 permit udp host 10.133.10.5 eq domain any
access-list 112 deny   ip 62.153.xxx.xxx 0.0.0.7 any
access-list 112 deny   ip 10.10.10.0 0.0.0.7 any
access-list 112 deny   ip host 255.255.255.255 any
access-list 112 deny   ip 127.0.0.0 0.255.255.255 any
access-list 112 permit ip any any
access-list 113 remark CCP_ACL Category=1
access-list 113 remark IPSec Rule
access-list 113 permit ip 10.133.34.0 0.0.1.255 192.168.10.0 0.0.1.255
access-list 113 remark IPSec Rule
access-list 113 permit ip 10.60.16.0 0.0.0.255 192.168.10.0 0.0.1.255
access-list 113 remark IPSec Rule
access-list 113 permit ip 10.60.16.0 0.0.0.255 10.133.10.0 0.0.1.255
access-list 113 permit udp host 83.140.100.4 host 62.153.xxx.xxx eq non500-isakmp
access-list 113 permit udp host 83.140.100.4 host 62.153.xxx.xxx eq isakmp
access-list 113 permit esp host 83.140.100.4 host 62.153.xxx.xxx
access-list 113 permit ahp host 83.140.100.4 host 62.153.xxx.xxx
access-list 113 permit ip host 195.243.xxx.xxx host 62.153.xxx.xxx
access-list 113 permit ip host 84.44.xxx.xxx host 62.153.xxx.xxx
access-list 113 remark auto generated by CCP firewall configuration
access-list 113 permit udp host 194.25.0.60 eq domain any
access-list 113 permit udp host 194.25.0.68 eq domain any
access-list 113 permit udp host 194.25.0.68 eq domain host 62.153.xxx.xxx
access-list 113 permit udp host 194.25.0.60 eq domain host 62.153.xxx.xxx
access-list 113 permit udp any host 62.153.xxx.xxx eq non500-isakmp
access-list 113 permit udp any host 62.153.xxx.xxx eq isakmp
access-list 113 permit esp any host 62.153.xxx.xxx
access-list 113 permit ahp any host 62.153.xxx.xxx
access-list 113 permit ahp host 195.243.xxx.xxx host 62.153.xxx.xxx
access-list 113 permit esp host 195.243.xxx.xxx host 62.153.xxx.xxx
access-list 113 permit udp host 195.243.xxx.xxx host 62.153.xxx.xxx eq isakmp
access-list 113 permit udp host 195.243.xxx.xxx host 62.153.xxx.xxx eq non500-isakmp
access-list 113 remark IPSec Rule
access-list 113 permit ip 10.133.34.0 0.0.1.255 10.133.10.0 0.0.1.255
access-list 113 permit ahp host 62.20.xxx.xxx host 62.153.xxx.xxx
access-list 113 remark IPSec Rule
access-list 113 permit ip 192.168.10.0 0.0.1.255 10.133.10.0 0.0.1.255
access-list 113 permit esp host 62.20.xxx.xxx host 62.153.xxx.xxx
access-list 113 permit udp host 62.20.xxx.xxx host 62.153.xxx.xxx eq isakmp
access-list 113 permit udp host 62.20.xxx.xxx host 62.153.xxx.xxx eq non500-isakmp
access-list 113 remark IPSec Rule
access-list 113 permit ip 10.133.20.0 0.0.0.255 10.133.10.0 0.0.1.255
access-list 113 remark Pop3
access-list 113 permit tcp host 82.127.xxx.xxx eq 8080 host 62.153.xxx.xxx
access-list 113 remark Pop3
access-list 113 permit tcp any eq pop3 host 62.153.xxx.xxx
access-list 113 remark SMTP
access-list 113 permit tcp any eq 465 host 62.153.xxx.xxx
access-list 113 remark IMAP
access-list 113 permit tcp any eq 587 host 62.153.xxx.xxx
access-list 113 deny   ip 10.133.10.0 0.0.1.255 any
access-list 113 deny   ip 10.10.10.0 0.0.0.7 any
access-list 113 permit icmp any host 62.153.xxx.xxx echo-reply
access-list 113 permit icmp any host 62.153.xxx.xxx time-exceeded
access-list 113 permit icmp any host 62.153.xxx.xxx unreachable
access-list 113 deny   ip 10.0.0.0 0.255.255.255 any
access-list 113 deny   ip 172.16.0.0 0.15.255.255 any
access-list 113 deny   ip 192.168.0.0 0.0.255.255 any
access-list 113 deny   ip 127.0.0.0 0.255.255.255 any
access-list 113 deny   ip host 255.255.255.255 any
access-list 113 deny   ip host 0.0.0.0 any
access-list 113 deny   ip any any log
access-list 114 remark auto generated by CCP firewall configuration
access-list 114 remark CCP_ACL Category=1
access-list 114 deny   ip 10.133.10.0 0.0.1.255 any
access-list 114 deny   ip 10.10.10.0 0.0.0.7 any
access-list 114 permit icmp any any echo-reply
access-list 114 permit icmp any any time-exceeded
access-list 114 permit icmp any any unreachable
access-list 114 deny   ip 10.0.0.0 0.255.255.255 any
access-list 114 deny   ip 172.16.0.0 0.15.255.255 any
access-list 114 deny   ip 192.168.0.0 0.0.255.255 any
access-list 114 deny   ip 127.0.0.0 0.255.255.255 any
access-list 114 deny   ip host 255.255.255.255 any
access-list 114 deny   ip host 0.0.0.0 any
access-list 114 deny   ip any any log
access-list 115 remark VPN_Sub
access-list 115 remark CCP_ACL Category=5
access-list 115 permit ip 10.133.10.0 0.0.1.255 172.16.0.0 0.0.255.255
access-list 115 permit ip 10.133.34.0 0.0.1.255 172.16.0.0 0.0.255.255
access-list 115 permit ip 10.133.20.0 0.0.0.255 any
access-list 116 remark CCP_ACL Category=4
access-list 116 remark IPSec Rule
access-list 116 permit ip 10.133.10.0 0.0.1.255 10.60.16.0 0.0.0.255
access-list 117 remark CCP_ACL Category=4
access-list 117 remark IPSec Rule
access-list 117 permit ip 10.133.10.0 0.0.1.255 10.60.16.0 0.0.0.255
access-list 118 remark CCP_ACL Category=4
access-list 118 remark IPSec Rule
access-list 118 permit ip 10.133.10.0 0.0.1.255 10.60.16.0 0.0.0.255
access-list 118 remark IPSec Rule
access-list 118 permit ip 192.168.10.0 0.0.1.255 10.60.16.0 0.0.0.255
no cdp run
route-map SDM_RMAP_1 permit 1
match ip address 106
control-plane
mgcp profile default
line con 0
transport output telnet
line 1
modem InOut
speed 115200
flowcontrol hardware
line aux 0
transport output telnet
line vty 0 4
session-timeout 45
access-class 110 in
transport input telnet ssh
line vty 5 15
access-class 109 in
transport input telnet ssh
scheduler interval 500
end

The crypto ACL for the site to site vpn should also include the vpn client pool, otherwise, traffic from the vpn client does not match the interesting traffic for the site to site vpn.
On Site A:
should include "access-list 107 permit ip 172.16.100.0 0.0.0.255 10.133.34.0 0.0.1.255"
You should also remove the following line as the pool is incorrect:
access-list 107 permit ip 192.168.10.0 0.0.1.255 10.133.34.0 0.0.1.255
On Site B:
should include: permit ip 10.133.34.0 0.0.1.255 172.16.100.0 0.0.0.255"
NAT exemption on site B should also be configured with deny on the above ACL.

I cannot access a site I use often as a403 error occurs. How do I resolve

I cannot access a site I use often as a 403 error occurs. How do I resolve?

You need to contact the website and tell them to upgrade their security protocols. Especially the following:
* The site uses SSLv3, meaning it's vulnerable to the well known POODLE attack. https://blog.mozilla.org/security/2014/10/14/the-poodle-attack-and-the-end-of-ssl-3-0/
* The site uses RC4, which is insecure.
* The site does not support TLS 1.2, which is recommended.
You can see a full list of all the problems with the website at https://www.ssllabs.com/ssltest/analyze.html?d=secure.crbonline.gov.uk
It very soon will not work in Google Chrome either, so it's in the website's best interest to update ASAP (besides protecting their users from having all their data and information stolen)

Cisco 300 series: my PCs cannot reach the 2nd subnet

Dear Community/Support:
setting up our new series 300-28 in Layer3 Mode with a very basic network setup:
LAN: 192.168.0.0/24
VOIP Switch: 10.128.0.1 -- attached to GE24
default VLAN1- 192.168.0.254
added IPv4 Interface: GE24-10.128.0.254
which added the IPv4 route to the subnet 10.128.0.0
which added the ARP entry for 10.128.0.1
so in the admin interface the 300 can ping 10.128.0.1,
but my PCs in VLAN1 cannot reach it at all.
300-28 has DHCP enabled, IP Range 192.168.0.9-99/24, Gateway 192.168.0.254
Help Please,
i simply fail to understand why :(

Sorry I don't really know the 300 series range of products. On other devices you would need to enable IP routing.
Have a look at this link it talks about changing the system mode to layer 3?
https://supportforums.cisco.com/discussion/11520346/cisco-sg300-10-how-set-inter-vlan-routing

I cannot add a site to the list of allow micro sites on Flash Player settings manager

I cannot add a site to the list of allow micro sites on Flash Player settings manager.
as Adobe says at his help document (http://help.adobe.com/en_US/FlashPlayer/LSM/WS6aa5ec234ff3f285139dc56112e3786b68c-7ff8.htm l):
Displays a list of previously visited websites that have asked to use the camera or microphone on your computer. You can allow or block the use of your camera and microphone by sites on the list. You can also ask to be prompted for permission to use them. Finally, you can choose to remove sites from the list. Removing a site deletes all settings and data stored for that site in Flash Player.
The list initially contains only the sites you have already visited. If you want to specify camera and microphone settings for sites you have not yet visited, you can choose to add sites to the list. Once a site is on the list, you can specify whether to always allow camera and microphone use, ask permission, or never allow camera and microphone use by that site.
I cannot find any button to add a website. Can you help me please.
Thanks in advanced
Pedro

There's a "live" panel here: http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager06.htm l

I cannot reach checkout on Amazon. I get a Connection Was Reset message

I cannot reach checkout on Amazon. Nor can I move freely to my Account. I have tried signing in with other names and other email addresses but equally unsuccessfully. I have disabled anti virus (Avast) and Windows Firewall, cleaned cookies etc. I have spent some time with both Amazon and my server (PlusNet) trying to resolve this. It also occurs with Internet Explorer and Safari.
The problem lies within my own computer but doesn't seem to effect any other site than Amazon. The Connection Reset message does occur frequently, whether this is normal or not I do not know, but when retried usually goes away when surfing elsewhere
I can access Amazon using a neighbour's computer.

Thank you brinda. I hav eread the article you mention and have again cleared both cache and cookies but to no avail. I am still getting a "The connection was reset" message. Amazon tell me that he fault is with me rather than at their end as otherwise I would not be able to log in on a neighbour's computer.

T61 Product ID "6458WF4" is missing on support site

Hello, I have just bought a second hand T61. The product Id as shown on the label is "6458WF4". It cannot be found in the "Support & Download" section. Why is that ? How then, will I manage to look up my configuration and download my specific drivers ?
Please help,
JF.

hey Jfred,
truly sorry for the inconvenience caused by this. as you know, we have shifted to a new support site and in the midst of it all, we are still transferring the data from the old site to the new site.
that is why you are not able to search for your product.
would it be possible for you to take a picture of the MTM sticker at the bottom of your unit and PM it to me?
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