Cannot read CD or DVD built for region 4

Compaq Presario C762NR Notebook PC that's my machine with Windows 7 - 32
I have few CDs - DVDs built for region 4 (South America) with soft wares that the hard drive cannot read at all.
I had change the CD drive configuration to region 4, WINDOWS 7 system locale, and all remaining configuration to Brazil standard.
Neverthe less, the CD - DVD continues to refuse reading the disks.
Is there any missing configuration to change and free the CD-DVD drive?

CesarAlmeida wrote:
Compaq Presario C762NR Notebook PC that's my machine with Windows 7 - 32
I have few CDs - DVDs built for region 4 (South America) with soft wares that the hard drive cannot read at all.
I had change the CD drive configuration to region 4, WINDOWS 7 system locale, and all remaining configuration to Brazil standard.
Neverthe less, the CD - DVD continues to refuse reading the disks.
Is there any missing configuration to change and free the CD-DVD drive?
You said your Region 4 on the drive but what are the format region of the dvd media itself? It sounds like your trying to read media that is for another region and thus it can't read it. Or second the drive is no longer working and when was the last time your did a firmware update to the OD itself?? Or update the laptop firmware to the latest firmware?
I am a Volunteer to help others on here-not a HP employee.
Replies aren't online 24/7 because of Time Zone differences.
Remember in this Day and Age of Computing the Internet is Knowledge at your fingertips if you choose understand it. -2015-

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