Cannot read new disk

I recently bought software from the Apple store. When I insert the installation disc, my disc drive immediately ejects it. I thought maybe it was the disc itself, so I tried it on my Macbook Pro. It worked perfectly fine. How can I correct this problem?

Hi nnevado,
Since the software disk can be read in your Macbook Pro it sounds like the problem may be the optical drive. I once had a problem like that and the drive had to be replaced. A couple of things to try so we can be sure: do any other disks get ejected immediately or is it just that software disk? Also, besides checking that disk in your Macbook Pro like you did, are there any other Macs around that you can try it on? The results of those tests should help to pinpoint the problem.
Rick

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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

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Cannot read new disk

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