'Cannot read or create the font (font name) error message for Acrobat 9 Pro

Question

Hi Im new here so i dont know if this topic has been handled already.
First the base info: Im on a iMac G5 running 10.5.4. And Im using Acrobat 9 pro. Im trying to convert Quarkxpress 7.31 eps files to PDFs. The particular font in question is called Blue Melody Ultra Bold. I use Font Book to manage my fonts.
I installed it in every font folder i could find hoping that this would solve my problem. Still i get the message and when the file opens all i get a series of dots where the font should be. I get the same problem when i port files to work from home. And at work they are using Photoshop CS on Mac G3s.
Im wondering is the problem with Acrobat or the fact that its Quark 7 giving the fact thats its been horribly buggy? Still Ive read where other people have been having the same problem that arent Quarkxpress files. Can anyone give me a little help?

Answer 1

Well quark does have problems reading (placing) PDFs but not generally Exporting (creating) them.
Pixelated and low quality PDFs are usually down to your settings, in particular turn off the OPI XT and uncheck the Distiller option to allow postcript to overwrite Distiller Settings.
You are confusing subjects, The general consensus on the quark forums that EPS is better than PDF is specifically when talking about placing files into quark picture boxes. No one is saying Save page as EPS and Distill to make a PDF is a good idea. Both Export or printing postscript and Distilling are superior methods.
Have you cleared your font caches.
You may want to change from Font Book to something like Linotype Font Explorer X which is free to manage your fonts.
Short term fix would be to set up a Distiller settings file that includes the location of your troublesome font.