Cannot read simplified Chinese

Dear all,
I have problem in reading a simplified Chinese PDF file. Some characters can't be displayed in Adobe Reader 9.3.2 (in Win XP SP3 English version). I try to copy and paste the content to a Word document, the character can be display.
I already install the Chinese Simplified Fonts Support for Adobe Reader 9, but it doesn't help. Any suggestion?

"When I try to open a Chinese PDF, I get a message saying, "The Simplified Chinese Language Support Package is required to display this page properly." It then offers to install it, and I click "OK". Then it goes through the installation process."
I have the same problem, but I am running Windows Vista Ultimate 64-bit. I have Adobe Acrobat Standard 9.3.2 installed. After installation, it reboots my computer, but the same error comes up. After doing this twice, I tried using Control Panel/Programs and Features to Modify the installation and add Simplified Chinese Language Support. That process also completed succssfully (i.e. no error messages) but even after rebooting again, and re-entering control panel, it showed that the support had not been installed. When opening the same document the same message was displayed.
It is clear that Acrobat 9.3.2 has an issue across a number of Windows platforms. Will soneone (anyone?) from Adobe acknowledge this issue?

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