Cannot read videos on the Canvas

Hi all!
I'm still getting used to FCE 4.0, but something bothers me: I can't read videos on the canvas screen. I either get sound an a blue screen with a "non rendu" (it's a French version), image, but no sound (get beeps) or the blue sreccn and the beeps.
What gives?
Thanks in advance,
Claude

This happens if your clips do not match your sequence settings. What exactly are the item properties of your clips? What are the item properties of your sequence? When you put the first clip into the timeline, do you not get an option to change the sequence to match the clips? If that does not happen the clips are probably in a format that is not supported by FCE, but I'm only guessing without any real information.

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