Cannot reboot iPad mini

Dear Apple Support Community,
I would like to sincerely apologize for an earlier comment I made regarding my Apple product.  In no way was it directed towards the Support Team, Community or the volunteers who dedicate themselves to assist those in need. I have had so many issues with computers over the years which ultimately led to the purchase of new computers every other year despite having virus protection, etc.  In lieu of that, I decided to finally purchase my first Apple product, the iPad mini and was proud to own such a reputable product.  I never experienced any problems with it nor did I ever have any difficulty with the Apple upgrades until this morning when it started to download the new iOS upgrade.  I cannot access anything, not even the slider button to shut it down. I've tried rebooting it a few times, but to no avail.  The only image that's viewable is the Apple logo which appears briefly then it immediately shows another picture of a white cord, a little arrow, then the symbol of iTunes.  It won't respond to anything. I hooked it up to my laptop, downloaded iTunes and a little box states that I cannot access iTunes until my iPad is restored.
I don't know if this has ever happened to anyone before, but I would greatly appreciate any help or guidance regarding this issue. Again, I am sorry if my earlier post offended anyone, that was definitely not my intention.
Sincerely,
Shakabird1  

The screen that is displaying (USB cord and iTunes logo) means that the device is in Recovery mode. You are going to have to follow the instructions in this link to reset it to Factory Settings, and then you can Restore it from a backup in iCloud or iTunes (hoping you have one):
Use iTunes to restore your iOS device to factory settings
Since you are already in Recovery mode, you will need to follow the instructions under "Restore your iOS Device".
Best of luck,
GB

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