Cannot receive anything from other bluetooth sources

Hi,
I have blackberry 9630 tour and am using CDMA service from Reliance, India. The most amazing thing I encountered in recent days is: I cannot transfer anything from other mobiles using bluetooth. My bluetooth handsfree  and audio is working fine. When I tried confirming with my SP-Reliance they gave me the astonishing answer that this cannot be done. You can only use this facility with other BB handset i.e my 9630 can communicate with opnly other BB's and not any other phones.
I find it hard to believe, but searched in the internet, there were some similar posts with identical problem of mine but without any  siolutions.
Just wondering how can this be true by any means? Why the other mobiles are able to pair with my handset but fail to send anything.........
Best,

Hi and Welcome to the Forums!
Thank you for posting your solution. But, to clarify, a BT enabled BB can, by default, receive files via BT...it is simply that they are not automatically received by the BB; one must execute the "Receive using BT" command before initiating the send from the other device.
Cheers!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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    jainkkunal wrote:
    This link has been deleted could you please post the solution here Thanks in anticipation
    Hi and Welcome to the Forums!
    See this KB:
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    Substitute, in the KB, the appropriate instructions for your other device in place of the KB section for the sending device. Do not skip the "Receive Using BT" step on the receiving BB...nothing will transfer if you do.
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