Cannot receive e-mail at my verizon account.

Someone stole my password at my Windows live mail account.I have reset my login and passwords for both my msn and verizon e-mails.  Error messages: Unable to send or receive messages for the verizon account. Settings for outgoing mail(SMTP) might need to be reconfigured.

There's a few reasons why that may be happening. like:
If you're using windows live mail to send/receive your Verizon emails and you want to reset the password, be sure to login with the old password at the email website at my.verizon.com,go to account overiew, profile, change my password, and not in windows live mail. The site may reject your password choice if it doesn't meet security standards, so you then will try a different password. If it accepts the password you set in windows live mail, it should start working normally. If you change it to a different password, be sure to set the new password into windows live mail as well.
If you did change the password at my.verizon.net, make sure the password is also changed in windows live mail. Check these settings, hopefully one of these apply to what's happening. If it doesn't work and/or I misdiagnosed the problem, get back to me here, fill out the secured link below, notify me that it's been submitted and I will contact you to further troubleshoot.
https://www22.verizon.com/content/verizonsupport/

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