Cannot receive e-mails on Outlook 2010

I cannot receive any e-mails on my Outlook 2010
It keeps asking for my password, even when re-entered it still refuses to let e-mails through.
Any ideas what to do?
Thanks
Solved!
Go to Solution.

Make sure you have the correct settings
POP3
Server incoming and out going: mail.btinternet.com
Email user name: (Normally you only need the prefix of your email address but some users have found the need to enter their full email address.ie [email protected])
Password: Your BT email password.
Log on using clear text authentication
Out Going Server in requires Authentication (Use same as incoming mail server. Some users have found that they need to enter the password and username instead of ticking box “use same as incoming mail server” )
Outgoing Port : 465 SSL security
Incoming Port : 995 SSL security
IMAP
Same as above except for Incoming Port: 993 SSL security
See here for the BT link to the settings.
http://bt.custhelp.com/app/answers/detail/a_id/44917/kw/bt%20mail/c/346,6588,6591

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Cannot receive e-mails on Outlook 2010

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