Cannot receive email. No issues with sending. Settings not changed. Help?

Nothing has changed with my email settings and I can successfully log in through webmail. I can send messages through Thunderbird but cannot receive anything. My account is not over its allotted size, so it isn't a space issue. Please help.

Maybe you need to change something to match a change your provider made.
Successfully logging into your account on the webmail page just confirms that you know your username and password. The webmail and POP or IMAP servers are two completely different things.
Do you get any kind of error message?
Get a current list of server settings from your provider and compare those with what you have in Thunderbird to see if you need to change anything.

Similar Messages

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    Trouble-shooting iMessage
    http://support.apple.com/kb/ts2755

  • Cannot receive emails from a  specific sender

    attempting to receive emails from a email address i.e. [email protected] Hav tried adding contact lists and have attempted changing filters in Apple mail, but still not getting the email . How can I solve this?

    Check and see if the e-mail is on the e-mail provider's web site. It may be getting rejected by the e-mail provider.

  • Have changed from I phone too samsung galaxy 4 but cannot receive texts from people with I phones can u help please

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  • Email authentication failure, password/server settings NOT changed

    Scenario: I've been using Thunderbird for years now to connect to Verizon and download my email.  Server settings have always been:
    POP3
    incoming.verizon.net port 110
    connection security none
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    SMTP
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    Suddenly when I try to get my email, it stops and tells me there's an authentication failure.  I've seen this happen before with Verizon when a server is down or messed up or whatever (pretty poor message for a service interruption, but whatev).  So I decided to wait it out, but when it didn't clear up after several hours, went to the website where I was able to log in (huh?) and decided to change my password for the hell of it.  Guess what?  New password doesn't work in the email client.  Quelle surprise. 
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    These are the new settings and they do work in Thunderbird.
    Mail server settings
    Incoming mail server (POP3)        pop.verizon.net       
    Incoming Server Port Numbers: 995
    Outgoing mail server  (SMTP)       smtp.verizon.net
    Outgoing Server Port Numbers: 465 
    Connection security:   SSL/TLS      for POP & SMTP
    The change you are probably missing as it wasn't on that page:
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  • TS3276 What if you're not receiving email from a specific sender?

    For some reason, I cannot receive email from a specific sender. I can send it to her, if she sends it back, I do not receive it.
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  • TS2621 I cannot receive email on my iPad but I can send emails. The incoming address is correct as it is working on my iPhone! I keep getting a pop up to verify my incoming address. It is correct and I have tried deleting it and putting it in again. Any i

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    iOS: Unable to send or receive email
    http://support.apple.com/kb/TS3899
    Can’t Send Emails on iPad – Troubleshooting Steps
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    iPad Mail
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    Try a Reset - iPad How-Tos  http://ipod.about.com/lr/ipad_how-tos/903396/1/
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  • Re: red X when sending email, cannot receive email

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    wait for exch to replicate permisisons for 20 minutes and then try sending email from device
    Click on KUDOS to appreciate our efforts and mark the thread RESOLVED if your issue is resolved.

  • I receive emails but can't send with Optimum on my new iMac

    We have a replacement imac that can receive emails but can't send any. We have spent hours with Apple and Optimum and the problem has yet to be resolved! Any ideas?

    I don't really know what you tried, so I can only suggest you start from the beginning:
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    Please describe in detail what happens when you take all the applicable steps in the support article. That's the starting point for any further efforts to solve the problem.

  • How do I do this. Users without FormsCentral accounts or accounts with unverified email addresses cannot receive email notifications. No notifications will be sent until the accounts are created and verified.

    How do I do this. Users without FormsCentral accounts or accounts with unverified email addresses cannot receive email notifications. No notifications will be sent until the accounts are created and verified.

    Moving this discussion to the FormsCentral forum.

  • TS3276 Sound works fine on all programs, but has suddenly stopped on Apple Mail.  No "submarine" sound when I send or receive email.  I checked the settings in "Preferences" in Apple Mail and it is set to "submarine" as the sound.  Any help?

    Sound works fine on all programs, but has suddenly stopped on Apple Mail.  No "submarine" sound when I send or receive email.  I checked the settings in "Preferences" in Apple Mail and it is set to "submarine" as the sound.  Any help?

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  • Is anyone else having issues with sending / receiving messages since ios7 upgrade

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  • I cannot receive email properly now. When I open mail, it says that is downloading about 1,700 emails. At the very end, it gives me my newest ones. But this takes a long time. I've contacted the Internet service provider and verified all the right setting

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    WMV is a heavily-compressed format/CODEC, and the processing time will depend on several factors:
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  • I cannot receive emails keep getting connection to server failure on my iPad

    I cannot receive emails on my iPad.  Keep getting pop up connection to server failure.  What can I do?

    iOS: Unable to send or receive email
    http://support.apple.com/kb/TS3899
    Can’t Send Emails on iPad – Troubleshooting Steps
    http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
    Setting up and troubleshooting Mail
    http://www.apple.com/support/ipad/assistant/mail/
    Server does not allow relaying email error, fix
    http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
    Why Does My iPad Say "Cannot Connect to Server"?
    http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
    iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
    http://support.apple.com/kb/ts2621
    iPad Mail
    http://www.apple.com/support/ipad/mail/
    Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
    http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
    Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
    Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts   Tap on the Account, then on the red button that says Remove Account.
     Cheers, Tom

  • Cannot receive emails in iCloud Mail

    I am using iCloud Mail on my iMac (Yosemite 10.10.2), iPad 2 (iOS 8.1.2) and iPhone 4 (iOS 6.1.3).
    Because the iPhone is still on iOS 6, I have not enabled iCloud Drive on either the iMac or iPad.
    I can send emails but cannot receive emails, except emails which I send to myself.
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    I have also tried sending and receiving from within iCloud.com with the same results as above.
    When I initially set this up, it all worked fine over the three devices.
    Would really appreciate some advice to fix the problem.
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    Ok let me summazite my case :
    In Office via wifi or enernet
    1. My account failed to login
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    In Office via hotspot from my iPhone using 3G
    1. all accounts are working
    At Home either wifi or 3G - No issue at all
    I called Apple in Hong Kong, they said there are many users reporting the same problem, and they are investigating. Suggested me to reset the router and changing password, both do not solve .

  • I can receive emails but can't send emails. Can someone help me?  Thank you.

    I can receive emails but can't send emails. Can someone help me?  Thank you.

    iOS: Unable to send or receive email
    http://support.apple.com/kb/TS3899
    Can’t Send Emails on iPad – Troubleshooting Steps
    http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
    Setting up and troubleshooting Mail
    http://www.apple.com/support/ipad/assistant/mail/
    Using a POP account with multiple devices
    http://support.apple.com/kb/ht3228
    iOS: Adding an email account
    http://support.apple.com/kb/HT4810
    iOS: Setting up an Outlook.com, Hotmail, Live, or MSN email account
    http://support.apple.com/kb/ht1694
    iPhone, iPad, iPod touch: Microsoft Outlook 2003, Outlook 2007, Outlook 2010 may not display contacts and calendars after sync
    http://support.apple.com/kb/TS1944
    Server does not allow relaying email error, fix
    http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
    Why Does My iPad Say "Cannot Connect to Server"?
    http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
    How to Delete Email on the iPad
    http://ipad.about.com/od/iPad_Guide/ss/How-To-Delete-Email-On-The-Ipad.htm
    How to Mass Delete Emails from iPhone and iPad Inbox (with video)
    http://suiteminute.com/how-to-mass-delete-emails-from-iphone-and-ipad-inbox/
    How to add, send and open iPad email attachments
    http://www.iskysoft.com/apple-ipad/ipad-email-attachments.html
    How to Sync Contacts with Your iPad Using iTunes
    http://www.dummies.com/how-to/content/how-to-sync-contacts-with-your-ipad-using- itunes.html
    iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
    http://support.apple.com/kb/ts2621
    iCloud: Create a group and add contacts to it
    http://support.apple.com/kb/PH2667
    eMail Groups - You can use a third party app that many users recommend.
    MailShot -  https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
    Group Email  -  https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
    iPad Mail
    http://www.apple.com/support/ipad/mail/
    Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
    http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
    Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
    Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts   Tap on the Account, then on the red button that says Remove Account.
     Cheers, Tom

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