Cannot receive files from other brands of phone through Bluetooth.

Hi, I'm having trouble with Bluetooth on my 8320 curve. I can Bluetooth music and picture files to Sony ericsson phones, but when these phones try to Bluetooth these types of files to me, even after pairing has been achieved, and passkeys entered etc., a message comes up on their screens saying that the 'connection has failed'. This has happened every time any files have been sent to me.
Could anybody help me with this? Many thanks.
Solved!
Go to Solution.

jainkkunal wrote:
This link has been deleted could you please post the solution here Thanks in anticipation
Hi and Welcome to the Forums!
See this KB:
KB05409 Transfer a file using Bluetooth technology between two BlackBerry smartphones
Substitute, in the KB, the appropriate instructions for your other device in place of the KB section for the sending device. Do not skip the "Receive Using BT" step on the receiving BB...nothing will transfer if you do.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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jainkkunal wrote:
This link has been deleted could you please post the solution here Thanks in anticipation
Hi and Welcome to the Forums!
See this KB:
KB05409 Transfer a file using Bluetooth technology between two BlackBerry smartphones
Substitute, in the KB, the appropriate instructions for your other device in place of the KB section for the sending device. Do not skip the "Receive Using BT" step on the receiving BB...nothing will transfer if you do.
Good luck and let us know!
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If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
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PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Cannot receive anything from other bluetooth sources

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I have blackberry 9630 tour and am using CDMA service from Reliance, India. The most amazing thing I encountered in recent days is: I cannot transfer anything from other mobiles using bluetooth. My bluetooth handsfree and audio is working fine. When I tried confirming with my SP-Reliance they gave me the astonishing answer that this cannot be done. You can only use this facility with other BB handset i.e my 9630 can communicate with opnly other BB's and not any other phones.
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Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Cannot receive files from other brands of phone through Bluetooth.

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