Cannot receive iMessages on iPhone

I have an iPhone with iOS 8.1.2 and a MacBook Pro (OSX Yosemite). My problem is the following: I cannot receive iMessages on my iPhone. However, if I send iMessages from my iPhone or Mac, they are received normally and I do receive iMessages on my Mac. The behaviour for text messages (SMS) is normal. Moreover, when somebody (including myself) sends me iMessages, I can see the three dots that appear when somebody is typing long after they stop typing and for a longer period of time.
In order to fix my issues I tried the following:
deactivate and reactivate iMessages
deactivate text forwarding to my MacBook
restarted iPhone
reset network settings on my iPhone
reset all settings on my iPhone
delete conversations and users
removed and re-added Send & Receive addresses
Erase all content and settings
Out of these options only the last worked but only as long as I didn't restore the backup. As soon as I restored the last backup, the problem came back. I cannot figure out whether this is an issue with my iMessage setting on the iPhone, iCloud settings or something else.
Does anyone know how I can fix this problem and have my content & settings back?

My problem was suddenly fixed with no action on my behalf.

Similar Messages

  • I recently bought a Samsung Galaxy s5 and cannot receive iMessages from iphones, I have deleted my apple id, turned off imessage, turned off spam messages on my android device, wasted 35 minutes on the phone to Apple's 'Support' has anyone got any tips?

    I recently bought a Samsung Galaxy s5 and cannot receive iMessages from iphones, I have deleted my apple id, turned off imessage, turned off spam messages on my android device, wasted 35 minutes on the phone to Apple's 'Support' has anyone got any tips?

    Hi,
    Do you mean you are not getting SMS text messages now ?
    If so start here
    Follow the Account management options until you are offered and email contact.
    Explain the issue via email as only someone in Support can now remove your iPhone Number from iMessages if it has not "de-registered" itself correctly.
    8:28 pm      Wednesday; May 7, 2014
    ​  iMac 2.5Ghz i5 2011 (Mavericks 10.9)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad

  • HT201269 how do i unregister my iphone? I have the galaxy s4 now and cannot receive texts from iphone users.

    How do i unregister my old Iphone, i no longer have it in my possesion. I now have the galaxy s4 and cannot receive texts from iphone users

    Hello AnnH2
    If you have access you your old iPhone, just sign out of Messages. If you do not have access to it, then change your Apple ID password.
    iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
    http://support.apple.com/kb/HT5538
    Unlink a phone number
    To remove a phone number from an Apple ID, sign out of FaceTime and Messages on your iPhone:
    Settings > Messages > Send & Receive. Tap your Apple ID, then tap Sign Out.
    Settings > FaceTime. Tap your Apple ID, then tap Sign Out.
    This should remove your phone number from other devices using the same Apple ID with FaceTime and Messages. If the phone number is still available on other devices after you sign out of FaceTime and iMessage on the iPhone, you may need to sign out of iMessage and FaceTime on all your devices, then sign in to FaceTime and Messages again on devices you want to use.
    Note: If you no longer have access to the iPhone that is using the number you want to remove, reset your Apple ID password.
    Regards,
    -Norm G.

  • I cannot receive messages from iphones since I got a new android device. did the change apple I'd password and whatnot...it still isn't working. what do I do?

    I cannot receive messages from iphones since I got a new android device. did the change apple I'd password and whatnot...it still isn't working. what do I do?

    Lets take first issue first: Apple does not charge a customer to 'keep' iPad access. That does not happen at apple. If you were billed and charged that amount of money from someone you were speaking to over the phone, you were not talking with Apple support. If you need to speak with apple support you are free to call them at 800MYAPPLE and they will talk to you for no more money than 19.00/ support event.
    Please read this article to asssit with imessage and factime troubleshooting.
    http://support.apple.com/kb/TS4268
    I'm sorry you have this happen to you - that being charged fraudulently for a non rendered service.
    Good luck to you Friend.

  • TS3274 I just set up a new ipad and cannot receive imessages. I can send but not recieve. can anyone help?

    I just set up a new ipad and cannot receive imessages. I can send them but not receive. Can anyone help?

    Trouble-shooting iMessage
    http://support.apple.com/kb/ts2755

  • Cannot receive SMS on iPhone 4???

    I cannot receive SMS on my iPhone 4. It can send but not receive. It may receive only if no Apps Store application installed, or while everything not interacting with the Internet. Send is ok, everything just like it can handle only one single application and no other background process. This started happen after iOS5 release, NOT after installed. After installed iOS5 with a full reset and installation from Apple Service Center, it desn't help, still cannot receive 99% SMS. And they deny to install 4.3.5 or older for me...poor service!!!!!
    The netwoek using is PCCW 3G/2G in Hong Kong. Not receiving messages problem is normal on all other Internet application, such as Whatsapp, Yahoo! everything...but now even the SMS...?! iMessage switch on or off, same, cannot receive SMS.......... What do you mean Apple??? You are really kidding... I don't want to buy 4S, anyway, we can't get it ordered nor too much problem on it at this stage.
    How the H5LL I can get this super old SMS technology work on my iPhone 4 again??????

    Check settings>message. Could be your phone number has not authenticated or verified. Check out http://support.apple.com/kb/TS2755

  • I cannot receive text on iPhone 4S

    Out of the blue, my iPhone 4S has stopped receiving iMessages. I can receive them on my ipad (which has ios7) but I cannot receive them on my phone. I loaded ios7 but not ios7.2(it must have done it automatically. I have no idea what to do HELP!

    Follow the instructions contained in this support document. http://support.apple.com/kb/TS5185

  • Cannot receive iMessages on iPad

    I cannot receive messages sent to my iPhone on my iPad.  I have both of them signed into my Apple ID and can easily receive iMessages on the iPhone.  With messaging on the iPad I can neither send or receive messages.  It should be noted that my iPad is from the US and I'm using it on wifi in Denmark....if this affects anything.  Any advice on how to make this work?

    Did you turn off messages on your iPhone AND your iPad and then start all over again, turning on messages on the iPhone first? That's usually how the phone number becomes accessible in Settings>Messages>Send & Receive at>You can be reached by iMessages at ....

  • No longer sending or receiving imessager on iPhone 4s

    I am no longer able to receive or post iMessages on iPhone 4s

    IOS: troubleshooting message http://support.apple.com/kb/ts2755
    if that link doesn't help then contact your phone carrier.

  • Cannot receive txts on iPhone 4S (from paypal)

    I have my PayPal account configured with the SMS text security code feature for logons.  I just switched from AT&T to Verizon and I can no longer receive the SMS codes on my new iPhone 4S.  I can send/receive SMS messages to others.  I tried de-activating the feature within PayPal and tried re-enabling it....but I still cannot receive the SMS message required to initiate the service.
    What is up?

    Thank you to the community members for the information provided. 
    This is not a known issue with the iPhone 4S. It is possible that you have a Premium Text Message block on your account which may prevent the PayPal messages from coming through. If this issue has not been addressed already, send me a PM with your name and mobile number. I will contact you and review the account settings. 
    Thank you, 

  • Cannot receive iMessages after update to iOS7

    After updating my iPhone 5 to iOS7, I can receive iMessages only on my phone number and not on my main email.
    Hellp!

    Where are you stuck?
    1. Settings>General>Software Update
    2. Download software
    3. Agree to Terms and Conditions
    4. Select "Install"
    5. Verifying update
    6. Apple Logo + progress bar
    7. Black screen
    8. Apple Logo
    9. Apple Logo + progress bar
    10. Apple Logo
    11. Slide to setup
    12. Update completed
    13. Tap "Continue"
    14. Choose a Wi-Fi Network
    15. Update iCloud; enter iCloud password
    16. You will be prompted to setup iCloud Keychain
    17. You will be prompted to "Create a Passcode"
    18. Select "Don't Add Passcode"
    19. Welcome to iPad (Get Started)
    20. Home Screen

  • I can't send or receive imessages on iPhone 5

    Every time I try to send a text it won't send as an imessage. When I go into Message settings, my phone number is greyed out. Any suggestions??
    Thanks.

    Hi Heather NY,
    Welcome to the Apple Support Communities!
    I understand that it can be very frustrating when an application such as Messages is not woking as expected, but there are some very good troubleshooting steps to help resolve this situation. Please use the attached article as a guide for troubleshooting, specifically the information in the To resolve issues with sending and receiving iMessages, follow these steps section.
    iOS: Troubleshooting Messages
    http://support.apple.com/kb/TS2755
    Have a great day,
    Joe

  • Cannot receive sms on iphone 5

    cannot receive sms. I have done many network setting restores, i have ordered a new sim card from carrier. no change, this problem comes and goes so sometimes i get the message straight away, other times i receive it either when i make a phone call or restart the phone or turn airplane mode on and off.
    I have had this problem on all IOS from 6.0 to 6.1.3.

    I have no answer but some knowledge to give. I had the same problem and I had to restore my to the factory settings . It worked and no more problems happened . I guess it has something to do with the update. Hope it work.

  • Android users cannot receive text from iPhone users fix help

    I currently switched from an iPhone to an Android phone and now all my friends who use an iPhone cannot send messages to me. I talked to a representative for Apple and they said that my friends had to delete my contact and then re make it so they could send messages to me. ıs there a quicker fix to it, I already turned off iMessage on my iPhone but it still doesn't work and does anyone know if they plan on fixing it.

    Your friends have to delete any old conversations they had started with you when you had an iPhone, and the new conversations should go out normally as text message.
    This assumes that you actually did disable iMessage prior to switching to Android.    You can confirm by asking anyone you know with an iPhone that doesn't have you as a contact to try sending you a text.

  • I cannot receive imessages on ipad through phone number, only email? I have read forums, confirmed number through manageyour account, deleted from iPad, restartedand entered again, there must be some quirk to why this is occurring.

    Please help, so frustrating!

    Did you turn off messages on your iPhone AND your iPad and then start all over again, turning on messages on the iPhone first? That's usually how the phone number becomes accessible in Settings>Messages>Send & Receive at>You can be reached by iMessages at ....

Maybe you are looking for

  • Multiple facebook accounts on one device

    recently bought the touchpad and added my facebook profile to it.  Me and my fiance both use the device though.  Was able to add her account as well but can't find any way of actually viewing it.  Is there any fix for this? Post relates to: HP TouchP

  • Printing problem with Epson R290 Illustrator and inDesign

    I am running CS2 on Leopard and have recently purchased an Epson R290. The first time I used it with Illustrator and InDesign it worked fine but now whenever I print anything it prints a tiny version (about a sixth of the real size) of the design in

  • Comparison of SAP R/3 4.7 with SAP ERP 6.0 in Basis point of view

    Hi Experts, Can we compare R/3 4.7 and ECC 6.0 in Basis point of view. Say for example Password is case sensitive in new version, DBACOCKPIT added for central maintenance of database. Like this can we list out some of the changes or differences. It w

  • Mac mini streaming to TV's

    I currently have my mac mini setup only to my large projection screen tv/entertainment center in my living room. I use it pretty much as an alternative to cable (netflix, hulu, etc.). We recently purchased a 40 inch LCD for our bed room (which is dir

  • Non modal JDialog

    Hi All, I want a non modal JDialog which is used to show the message to the user that it is searching for the records, when a search is performed and records are retrieved from the database. When the search is going on user might hit cancel on the JD