Cannot receive mail - cannot conect to server

Can anyone help me, i cannot receive icloud mail. The message is: cannot conect to server in the inbox of the mail app in my ipad.
Whatis needed to do to fix it. Thanks.

Hi Miguel3903,
Thanks for visiting Apple Support Communities.
See this article for some steps that can help troubleshoot iCloud mail on your iPad:
iCloud: Troubleshooting iCloud Mail
http://support.apple.com/kb/TS4002
Regards,
Jeremy

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Icloud mail cannot connect to server

I just purchased through verizon Iphone 4s and I kept getting the following message when trying to receive mail;
"cannont connect to server"
Everything looks like it is set up correctly.
I have wi-fi turned on and I turned it off and now it connects. Is this how icloud mail works? (with w-fi turned off)
Any information will be appreciated,
Thanks,
Deana

Same problem. I just tried switching wifi off and then the iCloud mail worked. Trouble is I have the same problem on my iPad and I need to use wifi for that. Can anyone help?

Can not receive Mac mail -error Outlook cannot find the server. Verify the server information is entered correctly in the Account Settings, and that your DNS settings in the Network pane of System Preferences are correct. Account name: "MacMail"

Can not receive Mac mail -error Outlook cannot find the server. Verify the server information is entered correctly in the Account Settings, and that your DNS settings in the Network pane of System Preferences are correct. Account name: "MacMail"
What are the correct mail account settings and more importantly the correct DNS settings
Thank you for any help you may be able to provide
Cheers
Chris (iMac i7)

Do not delete the old account yet. sign up for an iCloud account if you haven't.
I understand .mac mail will still come through. Do not delete the old account yet.
You cannot use .mac or MobileMe as type of Account, you have to choose IMAP when setting up, otherwise Mail is hard coded to change imap.mail.me.com to mail.me.com & smtp.mail.me.com to smtp.me.com, no matter what you try to enter.
iCloud Mail setup, do not choose .mac or MobileMe as type, but choose IMAP...
On second step where it asks "Description", it has to be a unique name, but you can still use your email address.
IMAP (Incoming Mail Server) information:
          •          Server name: imap.mail.me.com
          •          SSL Required: Yes
          •          Port: 993
          •          Username: [email protected] (use your @me.com address from your iCloud account)
          •          Password: Your iCloud password
SMTP (outgoing mail server) information:
          •          Server name: smtp.mail.me.com
          •          SSL Required: Yes
          •          Port: 587
          •          SMTP Authentication Required: Yes
          •          Username: [email protected] (use your @me.com address from your iCloud account)
          •          Password: Your iCloud password
Also, you must upgrade your password to meet the new criteria: 8 characters, including upper and lower case and numbers. If you have an older password that does not meet these criteria, when you try to setup mail on your mac, using all of the IMAP criteria listed above, it will still give a server error message. Go to   http://appleid.apple.com         then follow directions to change your password, then go back to setting up your mail using the IMAP instructions above.
Thanks to dpepper...
https://discussions.apple.com/thread/3867171?tstart=0

Having problem with gmail smtp server. Since going to google 2-step, and entering 16-digit code in gmail account, I can receive mail on my iMac, but cannot send. What do I do?

Having problem with gmail smtp outgoing server. Since going to google 2-step, and entering 16-digit code in gmail account, I can receive mail on my iMac, but cannot send. I keep getting an error message that Mail "Cannot send message using Gmail (my assigned name) server." What do I do?

Confirm you did this: https://support.google.com/mail/answer/1173270?hl=en
You might also try removing all gmail passwords from your keychain in Keychain Access. Then connect again and enter the password code given by Google.

My iphone 5 everytime i go into mail it comes up with - Cannot get Mail - the connection to the server failed- i then have to click ok - I am still receiving mail - it is driving me mad having to click this everytime - anybody else had the same ?

My iphone 5 everytime i go into mail it comes up with - Cannot get Mail - the connection to the server failed- i then have to click ok - I am still receiving mail - it is driving me mad having to click this everytime - anybody else had the same problem and have found a solution - only stated happening since iPhone was updated .

Hello there, Badboymbc.
The following Knowledge Base article provides some steps for troubleshooting mail on your iOS device:
iOS: Troubleshooting Mail
http://support.apple.com/kb/TS3899
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

When I try to receive my mail a message pops up saying "cannot connect to server" how can i fix this?

Hi im wondering if anyone can help me! When I try to receive my mail from my account a message pops up and says "cannot connect to server" I have tried things like deleting my account and adding it again, rebooting my Ipad, restoring my Ipad. it has all the latest update and still wont work Is there any one who can help me please?

I would try the router reset. That's sadly all I got.

I can receive mail, but I cannot send mail, my mobile broadband is 3 and my server is BT

I can receive mail, but I cannot send mail, my mobile broadband is 3 and my server is BT. I have been to the Apple Store today. They did not resove my problem. Can anybody help?

Try this. Check the primary outgoing mail server username and password and make sure that they are in the settings even if it says that they are optional.
Settings > Mail, Contacts, Calendars > select the account > account name , tap on SMTP (under the 'Outgoing Mail Server' heading) and then tap on your Primary Server and try entering your email account and password and see if you can then send emails.

I cannot send out emails from my iPad,says my email address was rejectected by server. I am receiving mail, but can't send?

When sending emails from iPad,I get message: email was rejected by server. I am receiving mail to rejected email address

Try going into Settings > Mail, Contacts, Calendars > select the account > account name , tap on SMTP (under the 'Outgoing Mail Server' heading) and then tap on your Primary Server and try entering your email account and password and see if it then works

Problem: Cannot send mail unless Password is transmitted insecurely & Port is set to 587.. Can receive mail but can't send..

Problem: Cannot send mail unless Password is transmitted insecurely & Port is set to 587.. Can receive mail but can't send Code 501..
Need help with T-bird.. My OS is Win XP-64..Have been using Mozilla for about 10 years with little or no problems.. This happened when I upgraded to 3.17.. Spent hours on T-Bird diagnostics web site.. Called Comcast & talked to a net tech.. he ran some tests on his end & had me log into my Comcast e-mail account & all worked well,, so he concluded the problem was in T-Bird.. He had me change my port to 587 & disable connection security & authentication to none & I was able to send mail.. That was all he could do.. Comcast was working.. the problem is in T-Bird.. Can any one help with this problem.. I don't want to send mail with my password transmitted insecurely..
Thanks
Richard

It was not intended to be "snide". You said two separate things that at face value would be out of the ordinary.
I considered if it might be a typo for 31.7. Since 31.5 is the current formal release, I would have to thank you for volunteering to test a pre-release beta version. If it was truly 3.1.7 then it would appear that you have chosen, or have become stuck with a somewhat ancient version. In either case it's harder to reach out to you with any meaningful comments or advice. However I do watch various other sites and newsgroups and I don't see a clamour of distressed users, so it seems fair to suppose that this feature isn't actually broken in 31.7.
And you said XP 64. XP is obsolete and no longer supported and if there is a 64-bit version, then again you have set yourself apart from the mainstream.
I had a look at the comcast site and found some puzzling recommendations. Some users come here asking how to set up a secured connection in Thunderbird when it isn't offered by the server. Comcast are different, in that they mention the ports 143 and 587, and also 993 and 465. So far so good, in that security is actually on offer, but they also suggest that you enable SSL, regardless of which port is being used. It would be unusual and unconventional to offer TLS or SSL on ports 143 and 587. STARTTLS would be more credible on these ports.
Have you tried IMAP on 993 and SMTP on 465? SMTP on 587 with SSL, or TLS, is not impossible, but is improbable.

HT201320 I was using an iphone 4 and now I transfered all my data to a new iphone 4S.I am however unable to validate my older yahoo email with the new iphone whereas it was ok with iphone 4.I receive the messag that Yahoo server cannot be accessed.Can y

I HAVE BEEN USING AN IPHONE 4 AND I JUST TRANSFERRED ALL MY DATA TO A NEW IPHONES.
IN THE OLD IPHONE I HAD 2 YAHOO AVVOUNTS RECEIVING MAILS.
IN THE NEW IPHONE I CANNOT REGISTER MY SECOND YAHOO ADDRESS ,I KEEP RECEIVING THE MESSAGE THAT YAHOO SERVER CANNOT BE FOUND.
CAN ANYBODY HELP?

The reason, I included the annotation that I'd upgraded my Itunes, (On my Computer) is B/C in many forums - the very first question, *HELPERS* ask, is. "Do you have the latest version of Itunes downloaded on your computer." I wanted to knock out any obvious replies.
Now- "DO YOU have any idea,"... how your UNHELPFUL remarks, do absolutely nothing but hurt others that might not have the EXPERIENCE you have? How do you expect people to know things without asking questions? Whew! RUDE!!
Message was edited by: Apple I0S Help Team

My iPad just recently started a message saying"cannot get mail" the connection to server failed. It won't bring up my yahoo mail.....how do I fix??

My iPad is bringing up a message saying "cannot get mail"the connection to server failed. It won't bring up my yahoo mail but does bring up my other mail...how do I fix?

Other users have been reporting Yahoo mail problems that are not iPad problems. Might be something to try on these links.
iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
iPad Mail
http://www.apple.com/support/ipad/mail/
Try a Reset - iPad How-Tos http://ipod.about.com/lr/ipad_how-tos/903396/1/
Or this - Delete the account in Mail and then set it up again.
 Cheers, Tom

I just upgraded to iOS 10.5 and now cannot receive mail ...have checked settings per guide?

I just updated to iOS 10.5 on iPhone 3GS and now cannot receive mail?

Thanks, I think problem is solved by re-adding user name and passwork to each of the SMTP servers listed. I didn't realize they had been deleted with the update. The error was "server does not allow relaying."

I can receive mail on Ipod Touch 2g, but cannot receive

Recently, I changed my password on my e-mail account. I updated it on my Ipod Touch 2g. After updating it, I can receive mail, but I cannot send it. I have not noticed any separate settings for outgoing messages. Is there any? If not, why might it not allow me to send mail if I already updated the password?
It is probably not a connection issue, as I have had the same issue at different locations on different connections.

The outgoing mail setting/server is in the Setting for that mail account. It is likely an SMTP server.
iOS: Unable to send or receive email
You can Google for: setup xx mail on iphone
for how to set up the account where xx is your email provider

TS3899 Cannot send mail, but can still receive mail. Solution?

Cannot send an email but can receive one. Solution?

Hi,
I'm having the same problem as Ed. "smtp.me.com" send error.
When I got the iPhone I followed mobileme sync between my computer and the iPhone from iTunes.
My mobileme sends and receives mail from my Mail app on my computer.
I tried to change the SSL server port # on the iPhone but it is grey and not able to be changed. I think port #25 works too. But, mail on my computer uses 587 which the iPhone is set to, but it's not working.
I can send and receive mail from my yahoo and another POP3 account.
Any ideas of how I can get my mobileme mail to send on my iphone? Thanks.

Cannot send mails via IMAP but can receive mails

HI All
Having Exchange 2010 SP2 on standalone box on W2K8R2-std sp1
We enabled IMAP and POP3 for our user base who do not have Outlook or are facing issues with active sync.
mailbox gets configured however none of mails are sent via IMAP they remain stuck in user outbox only.
They can receive mails but can't send. we tried configuring same users on Outlook and activesync and it worked.
We were surprised with some mis-configuration at IMAP end but could't get to root of it. Any idea what could be an issue????
for imap testing we tried Zimbra 7.2.3 on windows 7 pro, Windows Mail app in windows 8.1. IMAP in windows phone 8
Have enabled IMAP and pop3 logging but couldn't interpret it.
Cheers VP

Hi vp89,
Based on my knowledge, POP3 and IMAP cannot be used to send messages.
E-mail applications that use POP3 and IMAP4 to send messages rely on the SMTP protocol to send messages.
The connector for receiving e-mail submissions from client applications that use POP3 or IMAP4 is created automatically on every Hub Transport server.
We need a Send Connector.
More details in the following articles:
Understanding POP3 and IMAP4
http://technet.microsoft.com/en-us/library/bb124107(v=exchg.141).aspx
Create an SMTP Send Connector
http://technet.microsoft.com/en-us/library/aa997285(v=exchg.141).aspx
Hope it is helpful
Thanks
Mavis
Mavis Huang
TechNet Community Support

Cannot receive mail - cannot conect to server

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