Cannot receive mail on my ipad  but can send mail

this problem just started this morning.  I rebooted and checked themail settings - no dice

Occasionally, it seems that email settings in iOS just stops working rellably.
You can try resetting your iPad and this just might solve the problem,
Reset your iPad by pressing the 'Sleep' and 'Home' button at the same time for about 15 seconds or so. Your iPad will then go through a reset / reboot procedure and will be ready for use within about a minute. Don't worry about doing this as you will not lose data or settings.
if this does not work, then go take a note of your email settings,
Settings > Mail, Contacts, Calender > Account Name > and take a note of all the settings there.
then delete the account and then set it up again as a new account.
I know that this can be a nuisance but it should fix the problem.

Similar Messages

  • TS2621 I cannot receive email on my iPad but I can send emails. The incoming address is correct as it is working on my iPhone! I keep getting a pop up to verify my incoming address. It is correct and I have tried deleting it and putting it in again. Any i

    I cannot receive emails on my ipad but I can send them. When I try to fetch emails a pop up box tells me to says verify your incoming email setting in settings.  I have, it is correct as I am receiving emails on my iPhone with the same incoming address.  I have tried deleting it and putting it in again but that does work. The wifi is working fine when using the Internet. Has anyone any ideas what is happening and how I can rectify the problem?

    iOS: Unable to send or receive email
    http://support.apple.com/kb/TS3899
    Can’t Send Emails on iPad – Troubleshooting Steps
    http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
    iPad Mail
    http://www.apple.com/support/ipad/mail/
    Try a Reset - iPad How-Tos  http://ipod.about.com/lr/ipad_how-tos/903396/1/
    Or this - Delete the account in Mail and then set it up again.
     Cheers, Tom

  • I cannot send some people a text from Messenger on my iPad but CAN send them from my iPhone

    I don't understand why I can send a person a text message from my iPhone but when I try to send the same message to the same person from my iPad, it tells me it cannot send as the person isn't registered.  What does this mean.  Yet I can send messages to others on both the iPhone and my iPad.  Can you tell me what's going on?  Thanks

    The iPad uses iMessage to send messages. iMessages can only be sent to iDevices like the iPhone, iPod and iPad. Apple products such as the iMac, MacBook Pro, MacBook Air, etc running Mac OSX 10.8 Mountain Lion and later can also send/receive iMessages.
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  • I can receive email on my ipad, but not send.

    I have tried everything to send emails from my ipad .  Just will not work. Is this a common problem with Ipad 2 ?
    I am using Virgin media for my wifi internet.

    No more common than sending email problems with a laptop or other portable device if the email account does not have an authenticated server or the incorrect settings were used when creating the account.
    Does this email account have an authenticated SMTP server?
    Is an error message provided and if so, what?

  • Cannot see emails in the inbox, but can send emails out.  why?

    I bought the Galaxy S III about 3 months ago, and have been struggling to set up my personal email (my own domain hosted by godaddy.com).  my gmail accounts sync up nicely from day 1.
    Today, a tech rep from Godaddy.com suggested that i turn off wi-fi, and set up the account using the phone connection only.  That seemed to work, and i was able to set up personal email accounts (my own domain).
    Issues:  i cannot see any email in the Inbox. Every time i hit the button "load up to 50 more messages", the Update icon would spin for a few seconds, but no emails show up.  the message said "account last synced on date..., time....".  still no emails in the Inbox.
    a) i tried using the email software that came with the phone for the  (the icon has an envelope and a red seal in the middle).  the email was correctly set up, i was able to send emails out, but still no emails show up in my inbox.
    b) i tried using the K9 email app (downloaded from apps market, free).  the email was correctly set up, i was able to send emails out, but still no emails show up in my inbox.
    Does anyone know what i did wrong?  or is something wrong with my phone?
    thanks so much for your help

    qnv wrote:
    good thinking.... I'm trying to set up Outlook 2010 on my desktop.  it's downloading emails from the server, but because i have so many emails up there (50K) for the past few years, it's not functioning properly yet.  i can see the emails and i can move them to different folders (10K emails in Inbox at a time, more get downloaded as i move emails out of the Inbox).  but i cannot send emails out from Outlook on the desktop. 
    wonder if these 2 issues are related.
    i can see, receive and send emails directly on the server (web) no problem. 
      I would try clearing out your inbox as much as possible, and then try it. Maybe it cannot index correctly to download because there are so many. Just a thought.

  • Can't send but can receive text with certain number but can send/receive to others

    After a year of texting with an out of network (T mobile) number, yesterday my phone became unable to send text to it.  It receives no problem, sends and receives to other numbers and the t mobile number is sending and receiving other numbers without issue.  I get an error message with the X envelope icon.  I've rebooted and had the old conversation deleted from the t mobile number.  I have no idea how to troubleshoot further

    Success!  I tried *228 but no improvement.  Took the phone to Verizon and they blamed Facebook, which I think is close to the truth.  Verizon doesn't support texting to 11 digit phone numbers, so if your contacts are synched to something that uses that format, it might change the way the phone sees the contacts phone number when it tries to SMS the contact.  Lose the leading 1 and you should be OK.

  • Exchange - Cannot receive emails but can send

    Using Exchange 2007 - (CAS,Hub,Mail and Transport). I have all external mail coming in on http/s to webmail and outlook anywhere and port 25 smtp (mail.domain.com). Firewall NAT rule is External to Internal.
    I then created a DMZ and now have webmail and outlook anywhere http/s going from External>>>>DMZ>>>Internal and it works fine. But when I changed smtp 25 to External>>>DMZ>>>Inside - I cannot receive any emails from
    external, I can send though.
    I Only changed the way it is being routed, instead of going from External (mail.domain.com) to Internal (mail server). I have it going External (mail.domain.com)>>>(DMZ IP) >>>(Internal Mail server).
    I didn't change any IPs or URLs or anything on the External or Internal and webmail and outlook anywhere are working fine through the DMZ.
    I thought maybe it could be the external mail filter in the cloud that hits our external domain name but since I'm not touching anything external I don't see how that would matter.
    Any suggestions? Thanks!

    Hi,
    Based on my experience, improper permission groups would always bring mail flow issue. Thank you for sharing the solution here.
    http://social.technet.microsoft.com/Forums/exchange/en-US/75acd965-3ca5-421f-9994-89657bbddf7d/cant-receive-external-emails?forum=exchangesvrdeploylegacy
    And here is a reference about configuring Exchange 2007 Hub Transport role to receive Internet mail:
    http://blogs.technet.com/b/exchange/archive/2006/11/17/configuring-exchange-2007-hub-transport-role-to-receive-internet-mail.aspx
    If you have any question, please feel free to let me know.
    Thanks,
    Angela Shi
    TechNet Community Support

  • How to unjam my ipad? I cannot receive but can send so have to use main pc to receive

    I sent many photos to friends yesterday morning suddenly I noticed that I no longer receive mail into my inbox and the sent box was also frozen to that point. I can however still send more photos but had to go to my PC to receive my emails as I c.c. myself into all the emails I sent.  Is the ipad jammed because I sent too many phtos at one time? 

    You're funny, but also on my website and I do not bother you, who are you?
    发自我的 iPhone
    在 2014年11月7日,下午4:22,Apple Support Communities Updates <[email protected]> 写道:
    Apple Support Communities
    Gobilow has posted in the Using iPad community.
    How to unjam my ipad? I cannot receive but can send so have to use main pc to receive
    I sent many photos to friends yesterday morning suddenly I noticed that I no longer receive mail into my inbox and the sent box was also frozen to that point. I can however still send more photos but had to go to my PC to receive my emails as I c.c. myself into all the emails I sent.  Is the ipad jammed because I sent too many phtos at one time?
    To post a reply, go to the discussion in Apple Support Communities.                                                             
    You are receiving this email from Apple Support Communities. You can change your email preferences in your Apple Support Communities Profile.
    TM and copyright © 2014 Apple Inc. 1 Infinite Loop, MS 96-DM. Cupertino, CA 95014.
    All Rights Reserved | Privacy Policy | Terms of Use | Apple Support

  • TS3899 recently changed ISP, now cannot send emails on iPad but can receive them, help

    recently changed ISP, now cannot send emails on iPad but can receive them

    Make sure that your username and password are set in the outgoing mail servers setting.
    Settings>Mail, Contacts, Calendars>Your email account>Account>Outgoing mail server - tap the server name next to SMTP and check in the primary server and make sure your username and password are entered and correct - even if it says that the password is optional.

  • I can receive mail on my iPad but not send it; tried deleting and adding email account, I can receive mail on my iPad but not send it; tried deleting and adding email account

    I can receive mail on my iPad but not send it; tried deleting and adding email account, I can receive mail on my iPad but not send it; tried deleting and adding email account.

    iOS: Unable to send or receive email
    http://support.apple.com/kb/TS3899
    Can’t Send Emails on iPad – Troubleshooting Steps
    http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
    Setting up and troubleshooting Mail
    http://www.apple.com/support/ipad/assistant/mail/
    Using a POP account with multiple devices
    http://support.apple.com/kb/ht3228
    iOS: Adding an email account
    http://support.apple.com/kb/HT4810
    iOS: Setting up an Outlook.com, Hotmail, Live, or MSN email account
    http://support.apple.com/kb/ht1694
    Server does not allow relaying email error, fix
    http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
    Why Does My iPad Say "Cannot Connect to Server"?
    http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
    How to Sync Contacts with Your iPad Using iTunes
    http://www.dummies.com/how-to/content/how-to-sync-contacts-with-your-ipad-using- itunes.html
    iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
    http://support.apple.com/kb/ts2621
    The iPad's Mail app has no provisions for creating groups. However, you can use a third party app that many users recommend.
    MailShot -  https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
    Group Email  -  https://itunes.apple.com/us/app/group-email!-mail-client-attachments/id380690305 ?mt=8
    iPad Mail
    http://www.apple.com/support/ipad/mail/
    Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
    http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
    Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
    Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts   Tap on the Account, then on the red button that says Remove Account.
     Cheers, Tom

  • Cannot send emails from my new ipad but can receive them. iPhone 5 ok. Both iOS 6

    Can't send emails from my new ipad but can receive them. I've checked the settings and username and password are setup correctly. My email account is with tiscali. My iPhone 5 is setup the same but works ok.

    iOS: Unable to send or receive email
    http://support.apple.com/kb/TS3899
    Can’t Send Emails on iPad – Troubleshooting Steps
    http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
    Setting up and troubleshooting Mail
    http://www.apple.com/support/ipad/assistant/mail/
    iPad Mail
    http://www.apple.com/support/ipad/mail/
    Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
    Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts   Tap on the Account, then on the red button that says Remove Account.
     Cheers, Tom

  • I have 3 mail accounts in apple mail. One of them has had the spinning ball going for several days and I cannot receive mail in this account. I can receive mail in this account on my iPad and by signing into aol on safari. It's obviously a glitch in Apple

    I have 3 mail accounts in apple mail. One of them has had the spinning ball going for several days and I cannot receive mail in this account or delete messages etc. For some  reason, I CAN send mail on Apple mail using this account, although it takes several minutes. I can receive mail in this account on my iPad and by signing into aol on safari and internet explorer on my office PC. It's obviously a glitch in Apple's Mail. I've deleted this account and reopened it in Mail on my Mac Pro with no difference. Any suggestions would be greatly appreciated, this E amil account is major to my business.

    http://support.apple.com/kb/TS3276
    sounds like a corrupt database or index
    the glitch is your home folder and mail folder, esp look at syncservices
    I'd post in the mail or Lion forum where you will find similar issues being discussed.
    http://www.apple.com/support/mail

  • I have an imac with snow leopard. I do not have enough memory to get lion. I switched my  mail  to icloud and now my ipod touch has icloud.  i can receive mail on my ipod touch and through the icloud web site, BUt I cannot receive mail on my mac directly

    I have an imac with snow leopard. I do not have enough memory to get lion.
    I switched my mail  to icloud and now my ipod touch has icloud.
    i can receive mail on my ipod touch and through the icloud web site, BUt I cannot receive mail on my mac directly any more. There is an exclamation point on my mail in box and also an ! on .mac.
    Can anyone help me with settings so I can receive mail again directly on my mac?
    Thanks
    Mathmarv
    <Edited by Host>

    See this Apple note on troubleshooting icloud mail: http://support.apple.com/kb/TS4002
    You may have seen this page already: http://www.apple.com/support/icloud/mail-notes/

  • TS3276 I have my email set up, I can send, but I cannot receive mail.  What could be wrong ?

    I have my email set up, I can send, but I cannot receive mail.  What could be wrong ?

    SMTP is the protocol used to send mail, where IMAP and POP are the protocols used to receive mail.  ISPs can have different servers for these protocols. 
    In this case, the specified receiving (IMAP or POP) server, or the receiving user and password credentials, are likely incorrect.
    What does the Connection Doctor diagnostic tool report?
    Mail.app's Window menu > Connection Doctor
    To check or change the settings, select Mail.app's Mail menu > Preferences... > Accounts and select the account you need to edit in the left column.
    The receiving information will be displayed for the selected Account, with either POP or IMAP shown.  Confirm with the ISP that your POP or IMAP mail settings are correct per the ISP's recommendations, as well.   And in general, IMAP is preferable to POP, if you have the option of using either of those with your ISP.

  • TS3276 I am able to send mail but cannot receive mail. Can someone help?

    I am able to send email but cannot receive mail.  I am connected to internet.  I can go thru Safari to receive.
    Would appreciate any help.

    What does Mail/Window/Connection Doctor Show? If the server is red, select it and look at the Show Details box.
    Troubleshooting sending and receiving email messages

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