Cannot receive mail via Mail

Sorry if this has already been covered but I could not find this specific issue after a search.
Three days ago, I was no longer able to receive mail through one of my Cox addresses. When Mail checks the server, it recognizes that there are messages, but will not retrieve them. My other Cox addresses work fine. I have no problem sending. Nothing showed up through Connection Doctor. I even trashed the account in Preferences, quit, rebooted, repaired permissions and recreated the account but still no luck.
Even stranger is that everything is working properly on my iBook. No problems getting mail through that or through the Cox WebMail option. This all started suddenly and I am not aware of any changes that were made to any settings.
Is there another preference file that I need to dispose of before it will work again? Any help would be greatly appreciated.

If using SSL on this Cox account, deselect that, quit Mail, relaunch Mail and test. Later you may be able to again select to use SSL, but there have been numerous reports of sudden issues with Cox and SSL.
Ernie

Similar Messages

TS1307 Cannot receive .mac e-mail on my two older Macs running Mail 2.1.3 on OSX 10.4.11 since the last weekend.

Cannot receive .mac e-mail on my two older Macs running Mail 2.1.3 on OSX 10.4.11 since the last weekend.
Still sends mac.com e-mails and all other "non mac.com" e-mails on "Mail" are working fine incoming and outgoing?
Cannot access via i-cloud on 10.4.11 as told not supported and cannot update for old I-mac as later OS not suitable for processor on imac
Works OK on Macbook air with current OSX
HELP.....Please??

IT WORKS!
Though it doesn't tell you this in the password error message, the problem IS the new Apple ID password requirements.
FIRST go to https://iforgot.apple.com/ and CHANGE YOUR PASSWORD. In my case, my old password didn't use at least one capital (upper case) letter, and that was preventing the whole thing from working. When all the little password criteria lights are green, you're good. Save as you exit your browser if it asks you to.
Then open Mail, preferences, accounts, and click on the plus sign to create a new account called iCloud Mail.
These are the settings I used:
Account settings:
Description: iCloud Mail
email address: [email protected]
Full Name: John Doe
incoming Mail Server: imap.mail.me.com
User Name: John Doe
password: (enter new Apple ID password)
Outgoing Mail Server (SMTP): smtp.mail.me.com
Server settings:
Server port: 587
check box Use Secure Sockets Layer (SSL) yes, check it
Authentication: Password
User Name: [email protected]
Password: enter new Apple ID password
Click on Advanced tab:
Check "Enable this account"
Check "Include when automatically checking for mail
ignore Compact mailboxes automatically
Check Automatically synchronize changed mailboxes
IMAP path prefix: leave blank
Port: 993
Check Use SSL
Authentication: Password
Be sure to save the settings when asked after you close the accounts window.
O.K., this little part may be a complete coincidence, but in mail, nothing happened when I hit "get mail". Then, when I clicked on the little "broken" icon on iCloud mail on the left, it sprang to life and imported all my mail from iCloud. However, as I say, that may have been unnecessary and a complete coincidence of timing as I had hit "get mail" previously.
If that doesn't work, try shaking dried chicken bones tied with cat gut over your machine.
Best of luck!

Cannot receive or send mail

cannot receive or send mail on mail icon (postage stamp)

Hello Jared,
It sounds like you are not able to send or receive emails in the Mail app on your computer. I found this article for you to help troubleshoot what is happening here named:
OS X Mail: Troubleshooting sending and receiving email messages
http://support.apple.com/kb/ts3276
Thank you for using Apple Support Communities.
All the best,
Sterling

TS3276 cannot receive or send mail, server off line "ssl off" how do I turn ssl on?

Cannot receive or send mail. Server off line "ssl off " . how do I turn on ssl?

Hello there, gillaf.
To turn adjust your SSL settings the following Knowledge Base article will be of assistance:
Mac OS X Mail: About Secure Email Communications (SSL)
http://support.apple.com/kb/TA25586
Setting up Mail for SSL
Important: These steps require Mac OS X 10.1.3 or later.
1. Open the Mail application.
2. Choose Preferences from the Mail application menu.
3. Click Accounts.
4. Select an account name, and click Edit.
5. Click the Account Options tab.
6. Click the Use SSL checkbox to enable this option.
Selecting the checkbox will auto-populate the default port numbers. If there is a non-default port number already present, it will not change. You can manually enter a number if your ISP gave you a different port number. Be sure you enter the correct port for your mail server here when selecting SSL, even if it auto-populates a default number.
Note: If SSL is accidentally set up when it should not be, or is configured using the incorrect port for your mail server, an alert box with a message similar to this may appear:
"Fetch Error: Couldn't connect to a POP host name mail.apple.com."
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

Can't send e-mails via Mail with a Gmail e-mail address using Sky internet

Can anyone help? My brother has an iBook G4 Mac OS X 4.1 and is trying to send e-mails via Mail with a Googlemail e-mail account. He is using Sky for his broadband. I assume it has something to do with his outgoing smtp e-mail Preferences in Mail, but for the life of me I can't figure it out. He can receive e-mails OK, its just that when he tries to send he gets the 'server can't send error'. Any ideas?

Here's my gMail IMAP SMTP settings...
smtp.gmail.com
Port 25
Authentication: Password
SSL
Sky may require another port to pass through...
IMAP is port 143
IMAP-SSL is port 993
POP is port 110
POP-SSL is port 995
SMTP and SMTP-SSL is on ports 25, 587 and 465. Port 587 has to be SSL, and port 465 is enforced TLS-wrapped and is generally used by Outlook users.

Exchnage 2007 + SP3on Windows 2008 R2 - Cannot Receive Internal e-mail (sent via Outlook or OWA)

I have installed Exchange 2007 + SP3 (All Roles on 1 server) onto a Windows 2008 R2 Server Member Server (after all pre-reqs met)
On Windows 7 client (or Windows XP) I have Outlook 2007 (using cached mode - but also tried with this turned off), and as an AD user with a mailbox created on the Exchange 2007 + SP3 Server I can configure Outlook 2007 to connect to my Exchange 2007
+ SP3 Server and can access the Mailbox (and ran Test on Outlook config to find SCP etc. and this is OK). I can access the GAL and can compose and Send an e-mail. Copy of the e-mail goes into the Sent box (via a Web Browser i.e. OWA mail ends up in Drafts
folder), buy when I logon and access the mailbox of the user the e-mail was sent to, they have not received the e-mail.
Any Ideas ?
Note - With Exchange 2007 + SP2 this unable to receive e-mails is not a problem either in Outlook or OWA

With no messages in the Message Tracker or Queue Viewer I decided to install an additional Exchange 2007 + SP3 Server (all Roles again) onto another Member Server but this time Windows 2008 + SP2 rather than Windows 2008 R2 + SP1
I moved across 2 mailboxes from the original Exchange database to the new Exchange server
I left all other mailboxes hosted on the original Exchange Server
From the same client units I then logged on as these 2 mover users and could now sens and receive e-mail and on the new Excahnge Server could see Messages using Message Tracker.
I could now also send and receive e-mails to and from the mailboxes on the old server to\from mailboxes on the new server.
I powered down the new Excahnge Server and then also found I could send\receive e-mails to\from mailboxes hosted on the original Exchange Server which I could not do previously
Thus I do not understand how the problem appears fixed (for the time being at least) simply by having installed another Exchange Server (only onto a Windows 2008 + SP2 unit rather than a Windows 2008 R2 + SP1 unit)
I will test again tomorrow.
Thanks

Cannot receive varification e-mail with Apple ID

Hi,
I cannot receive the verification e-mail for my Apple ID. I tried it about a 100 times but i don't get it. I also tried it with to other e-mailadresses. Has anyone suggestions?
greets
laurens

I am having the same problem. I used the online chat option with Apple Support, and they rectified the issue from their side.

Cannot receive or send mail,my setting and pass word are messed upare messed up

cannot not send or receive mail,this is the first time ,iuse my imax,for this transaction.
i tried resetting but ,nothing

To anyone else reading the above question,
The 'answer' to my 'problem' was solved by deleting my 'btinternet.com' e-mail account from my iPad.
You can 're-install' it (as I did) using the 'Yahoo' option, instead of the 'Other' option,
Go to: Settings;
Go to Mail, Contacts and Calenders;
Select ADD another account.
Enter your previous Name, E-Mail Address, and Password, and Description (you can call it what you like), in the box provided.
You SHOULD then see the word 'Verifying......' after you have selected 'next', and then after a few seconds you shoud see four blue tick marks confirming the 'verification' of your details.
This is what happened the first at least eight times I re-installed my account in 'Other' after it had stopped working, and whenever I tried to SEND mail from ***********@btinternet.com, or REPLY to mail sent to me at the same address, I got the the error message:
'Cannot Send Mail',
'The username or password for SMTP: ***********@mail.btinternet.com' is incorrect'
when the username or password were NOT incorrect.
The next four or five times I tried to re-install the account I did not see the word 'verifying....' OR any of the blue tick marks, but I still received the e-mails again that were deleted when the account was deleted - though I still could not SEND or REPLY.
Hope this helps
Bob

I cannot receive any e-mail through mail software on ipad2

hi,there~ i cannot suddenly receive any e-mail from gmail, hotmail on my ipad. i have tried everything, but failed.
the mail seem to work well the day before yesterday, but suddenly break down yesterday.
the error reports read: 'the ssl does not work' or 'imap does not respond'
if anyone konw about this, pls help me out of this problem. thx!

Knowing a little more info would be very helpful
What device?
What message do you receive when attempting to access mail?
Which app are you using for mail?
What message do you receive when attempting to access FB?

I cannot receive any e mails since lunchtimeWhat shall I do?

I have not been able to receive any e mails sice 1.30 today.How can I remedy this

Can you access the Internet OK?
Can you receive them if you sign into your account via the web?
This might b a temporary server problem.

TS1868 Hi i cannot receive my e mails on my iphone after installing an exchange email. I have already updated ios. What can i do?

I cannot receive e mails on my iphone after i added an exchange mail. I have upgraded my ios. What can i do?

Contact your IT department.

Cannot receive Outlook 2010 mail

Hi
I'm using and iPhone 4. Since my ISP changed my Account settings (by remote due to a problem with my new Outlook 2010) I can no longer receive mails, yet I can send them Ok.
I've tried synching plus reboooting also manually configuring my new settings- all to no avail. Each time I check for mail, I get the following error message:
*'Cannot Get Mail'*
*The mail server "imap.ntlworld.com" is not responding. Verify that you have entered the correct account info into the Mail Settings'* - yet I know I have.
I'd be grateful if someone could shed light on this - thanks
Eiona

Hi Kurt
Many thanks. Tried as you suggested but still can't receive mail.
My next thought is directed at anyone, not only you. i.e. if I delete that account, when I next synch my iPone with laptop would I retrieve my Outlook settings that way?
Cheers!
Eiona
Message was edited by: Eiona55 fot typos

HT5361 cannot receive or send mail

I cannot send or receive mail

What does Mail/Window/Connection Doctor Show? If the server is red, select it and look at the Show Details box.
Troubleshooting sending and receiving email messages
Troubleshooting sending email messages

Cannot access iCloud mail via Mail.app

Starting this afternoon, I have not been able to access my iCloud mail via the Mail.app program on my iMac. I am, however, able to access my iCloud mail via my iPod touch. Is anyone having a similar problem?

I'm trying to fix this on my husband's Windows 7 machine. Same problem. Rotating gear, page never loads. Would appreciate guidance.
Thanks!
Barb

Can't send mail via mail

Greetings O Wise Ones,
The smtp setting are correct. I can receive mail. The mail app was working fine one minute and the next I couldn't send mail. Tried a new smtp and it didn't work either, Created a new login user and new mail. The smtp work with the new user but not with the old one. Any ideas that don't delete the com.apple.mail.plist? If that's the only way. How do I save my mail boxes?

This is happening to my wife's Leopard 10.5.8 upgraded machine right now.
We've been using Apple Mail for years and it works, but suddenly stopped working
and refuses to send mail via any SMTP server at all. It just spins forever and eventually
complains it can't.
The account is configured to send via comcast (smtp.comcast.net), DSL (smtp.sbcglobal.yahoo.com), and gmail, as choices. Two of them require authentication, Comcast doesn't require authentication, only that the e-mail be sent via the Comcast cable router, which it is.
I've tried removing the SMTP accounts and carefully re-adding, removing the Gmail IMAP mail account itself in Apple Mail and re-adding, and even moving aside the /Users/<user/Library/Mail folder so it can be re-added. I've even used the sqlite3 index vacuum command.
On my own Mac Pro, 10.5.8, I'm able to send e-mail, but on the notebook mail is wedged up for good and it seems to be associated with the upgrade. I am now re-installing 10.5.8 from the 'combined' download, and I'll see if it fixes it. What a hassle.

Cannot receive mail via Mail

Similar Messages

Maybe you are looking for