Cannot receive mail - virgin media
Hi All,
I have an email account with Virgin Mail and currently cannot receive mail. There are no reported errors on the Virgin Media website.
The error message I receive is as follows :
"The mail server denied access to the account because an administrator or other mail client was using it when Mail tried to log in. Please try again later. The server error encountered was: Internal login failure. Refer to server log for more information"
If the problem persists could someone please offer advice on how to solve the problem. Virgin Media are not usually responsive to this type of question hence my post here.
I have noticed increasing numbers of problems recently to receive mail. Never the same problem twice and never the fault of Virgin Media.
Thanks
Hi again,
Further to above problem. After shutting down the computer for an hour or so I now have a different problem. I still cannot receive mail but now I am asked to enter my password when I hit the 'Get Mail' button but then the password is rejected. Previously I was not asked for any password.
I have not changed the password or the authentication setting in preferences (set as 'password').
I also am not able to access my mail using www.mail2web.com. It is also saying username or password error.
Earlier this evening everything was working fine, I have changed nothing. I am able to send mail. I am at a loss as to what to do next.
Thanks
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== This happened ==
Every time Firefox opened
== Noon on June 26, 2010 ==
== User Agent ==
Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_5_8; en-us) AppleWebKit/533.16 (KHTML, like Gecko) Version/5.0 Safari/533.16If you don't mind me asking, what domain is MacMail under?
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I just updated to iOS 10.5 on iPhone 3GS and now cannot receive mail?
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I recently bought a MacBook Air. While at the Apple Store making this purchase the Genius who sold it to me had to have me change my login password. He also advised that I upgrade the OS on my iMac desktop at home. Which I did. I do not use Keychain and told him that I did not want to.
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Not to worry. Here's the trick.
1. Click on the Spotlight (magnifying glass) in the top right corner of your screen.
2. Type 'Keychain' in the search bar and press 'return'.
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4. Click on and delete all entries that start with 'imap...' and 'smtp...'.
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6. For each of your mail accounts in the left panel, clear the field under 'Password' and re-enter the correct password. After doing this for one account, click any of the tabs above (e.g., 'General') which will force a dialogue box asking you to save the changes. Confirm that you want to save the changes.
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https://portal.smartertools.com/kb/a2659/configure-imap-for-iphone-or-ipad.aspx
https://help.yahoo.com/kb/mobile-mail/imap-server-settings-sln4075.html
On the iPhone, tap Settings.
Tap Mail, Contacts, Calendars.
Tap your Yahoo account, then delete it.
Tap Add Account.
Tap Other.
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Complete the Name, Address (email address), Password and Description fields.
Click Next.
Ensure IMAP is selected.
Enter the following incoming mail server information:
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Server: smtp.mail.yahoo.com
Port: 465 or 587
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Requires authentication: Yes
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Tap Next.
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How large is 'large'?
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Mail.app's Window menu > Connection Doctor
To check or change the settings, select Mail.app's Mail menu > Preferences... > Accounts and select the account you need to edit in the left column.
The receiving information will be displayed for the selected Account, with either POP or IMAP shown. Confirm with the ISP that your POP or IMAP mail settings are correct per the ISP's recommendations, as well. And in general, IMAP is preferable to POP, if you have the option of using either of those with your ISP. -
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Hi Rsharley,
If you are having an issue with receiving mail on your iPhone, I would suggest that you troubleshoot using the steps in this article -
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Thanks for using Apple Support Communities.
Sincerely,
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Hello Mac' users
I have a problem with receiving e-mail, no problem sending. I am using iCloud, any suggestions please?? I did receive a message telling me that "Unable to receive mail Port ???? timed out".
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TonyCheck the "Cannot receive mail in OS X mail" section here:
http://support.apple.com/kb/TS4002 -
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My machine has been operating fine and all of a sudden I cannot receive mail...?
I've called my internet provider and they cannot figure it out. My other Mac's are operating fine. Any suggestions?Hi Popeye. You're welcome.
Has Mail ever worked on this computer for this
account? It could be that you haven't configured the
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authentication method in Preferences > Accounts >
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Hi David,
Yes, my MacMail used to work. At that time, I was on a local ISP, on a dial-up connection. Now I have HughesNet satellite connectivity. Maybe you can verify that my settings are right.
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Does this sound right?
Thanks,
PTP
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