Cannot receive mms messages

Hi,
I am able to send MMS messages to others, but I receive only this error picture when someone attempts to send one to me. I redownloaded the internet settings from AT&T using the setting under more>internet settings just moments before receiving the message shown. I have received MMS pictures in the past; this error is a recent development, and only appears to happen with certain people. Is it their phone?

My only sugestion could be down to the size of the file being sent, or if it is of too high a resolution...however, I wouldn't have thought that to be the case with the Z2 as the spec is so good. Have you been to see your provider?

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I can receive MMS messages but cannot open the file sent...

I can receive MMS messages but cannot open the file sent. It is just blank. Please help. Thank you.

Hi there!
Are you positive that the attached file is compatible with your device? See this KB for information:
http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB05482&sliceId=1&docTy...
Cheers!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Cannot send or receive MMS messages!!

I cannot send or receive MMS messages on my BT mobile HTC S620. Also I keep getting the BT Set-up screen yet it won't proceed past the first step of four! I have re-set this handset back to factory settings and updated the software via computer/download, however, I cannot find a solution to get my MMS messages! Help please? (By the way wireless, emails and SMS messages work fine.)
Solved!
Go to Solution.

Sounds like something has gone wrong with regards to the MMS settings and looks like you'll need to re-enter them.
The settings I found for it as follows:
Access point name: mobile.bt.uk
Username: user
Password: btmms
Authentication: Normal
Data bearer: GPRS
Gateway IP address: 212.183.137.012 or 62.239.21.123
Session mode: Permanent
URL address: http://mms.bt.com/servlets/mms or http://mmsc.btmms.co.uk:8002
We have also been told that the following settings may work for a corporate BT Mobile: APN: btmobile.bt.com , username:bt , password:bt, port:8799 , IP address:212.183.137.12
My Motto:
Going to kill my HomeHub 2 very soon.

Since moving my iPhone 4S with iOS 7.0.4 to straight talk I cannot send or receive mms messages. How can I fix that?

Help me please... Since moving my iPhone 4S with iOS 7.0.4 to straight talk I cannot send or receive mms messages. How can I fix that?

Since Straight Talk, using a GSM iPhone is not "officially" supported, you're gonna have to configure the APN settings manually. Go here:
http://www.unlockit.co.nz/unlockit/
This site is a collection of APN setting for unsupported GSM carriers. This is a good place to get the correct settings for your phone.

Experiencing issues sending/receiving MMS messages after updating to iOS 6

I, like so many others, have been experiencing problems sending/receiving MMS messages after updating to iOS 6. Other than that, I really do like the new update. I have an iPhone 4S with Verizon. I have been to Verizon, and the issue is not with my plan; it is definitely with the update. My friend updated her phone also, but her phone is just the iPhone 4. She does not experience these issues. Is Apple aware and trying to fix the problem? It is soooo frustrating! I cannot send/receive picture messages, nor can I send/receive group messages. --- Has anyone come up with a solution to fix it yet, or is it something that Apple will have to do?
Thanks in advance.

I also am having the same problem. I can't send a pic to anyone who doesn't have iMessage. Also, I don't always get the alert when I have a new message. I never had this problem before I updated to IOS 6. I have AT&T & an iphone4. It's isn't jail broken. I've been reading forums for a couple weeks now and apparently it has something to do with the apn. And I don't know how or even if I can change it. Then I also read it might have something to do with a damaged SIM card. And it might have been damaged when we updated. But those are just theories.

Blackbery Bold does not send or receive MMS messages

When I receive an MMS it says Not Retrieved Yet and when I click "download now" it says "receiving content" but it is not downloaded. I have reset the device by removing battery and SIM card. I confirmed with my provider that I have the ability to receive MMS. Everything is checked to receive MMS messages. I also cannot send an MMS. It attaches a pic but cannot send. I receive SMS texts.

Hi and Welcome to the Community!
With a strong carrier network signal (e.g., not merely WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
KB00510 How to register a BlackBerry smartphone with the wireless network
Please wait for one "registration" message to arrive to your Messages app
2) Resend Service Books
KB02830 Send the service books for the BlackBerry Internet Service
Please wait for "Activation" Messages, one per already configured email account, to arrive in your Messages. If you have no already configured email accounts, please wait 1 hour.
3) Reboot
With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes.
See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
Hopefully that will get things going again for you! If not, then you should again contact your mobile service provider for formal support and potential formal escalation to BB for enhanced support.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Since my update to 4.4.4 I can no longer send or receive MMS messages. What gives?????

Since the latest update to 4.4.4 I can no longer send or receive MMS messages. What gives????

DrEvey,
Let's get your MMS messages sending and receiving again! Are you receiving an error message? Has this been occuring everywhere? Is your cellular data turned on? Please share some details so we can further assist.
TrevorC_VZW
Follow us on Twitter @VZWSupport

I upgraded my iphone and now I don't receive MMS messages

Does anyone know if there are settings I need to change to receive MMS messages again after the update I did last week?

Check that MMS is still turned on in Settings > Messages > Enable MMS.
Have you tried sending one since the update? If you can't send either, does it come up with a red exclamation mark next to the message.
Is it specific people that can't send to you, or everyone?
Which update did you get (you can check this in Settings > General > About).

KIN One m won't receive mms messages

My KIN ONEm won't receive mms messages, I've had the problem once or twice before and every time it's happened it shows this error message "someone sent you a message but it can't be retrieved right now" with the error code "3-4003" it's fixed itself in recent times, but this time it's been going on for a few hours and it won't get fixed, what should I do?

I had the same problem and fixed it by going into:
settings, wireless & networks "more", mobile networks, then you need to "enable" data access over Mobile networks
It will then have a check mark on "data enabled"
After I did that I immediately was able to send and receive MMS.

I cannot receive MMS over WiFi- anyone else struggling? (2nd post)

Original post:
I cannot receive MMS over WiFi- anyone else struggling?
Apparently, it's not the settings. Tech told me I need to just return the phone b/c they don't have a clue what's wrong with it. They've done everything they can on their end and nothing works. I posted about this earlier just before I spoke to advanced tech support and thought they'd fixed the issue, but it's not fixed.
If someone finds a fix for this, please post it. As of now, my plan is to return the phone to the store tomorrow.

schaweet
UPDATE- A tech-savvy friend took a look at my phone this evening at work and couldn't fix the problem. He's a former tech support employee for another major wireless provider. He said his best guess is the problem is somewhere in the APN settings. It seems like LG's default settings are fighting (for lack of a better word) with Verizon's settings. He couldn't fix the problem and ended up suggesting I download the texting app "Textra" because it's one where the settings allow you to change the APN.
I was dubious because we've already tried changing the texting program to the two others that come on the phone and neither worked. But neither allow you to edit or add to the APN settings either.
I'm not sure how it is on anyone else's LG G3, but mine doesn't allow you to change the APN settings at all. On every single walk-through I've found for setting up MMS, I've followed it to the letter right up until it says, "Click the 'add' button in the upper right corner..." because that isn't an option on my phone. I imagine it's prob the same way for many others as well. I don't know if it's just on Verizon or if it's a product-wide problem.
My tech friend said the only way I can change the APN settings on my own (without speaking to Verizon's tech folks again) would be to "jail break" the phone first, which I really don't want to do.
I downloaded Textra and was surprised to find that it comes with a check-box for "MMS WiFi fix" under the setting "go here if MMS isn't working." I clicked the appropriate boxes and sent myself a MMS using my husband's phone. I also asked a friend who has another provider to text me a test pic. Textra turned off WiFi, downloaded both pix, and then turned WiFi back on... exactly the way the phone's default settings should behave. It took a minute or so longer than a typical text but I'm okay with that so long as pix come through.
I've been fighting this issue for nearly 2 weeks now. I've spoken to 7 different people at Verizon as well as several friends who are extremely knowledgeable regarding cell phone OS (KitKat in particular), and this is the only thing that has actually worked. I'm going to give it 24 hours though before I say the problem is truly "fixed."
Hope this works!! (crosses fingers)
mms_problem lg_g3 mms not receiving mms while connected to wifi

Can i send and receive mms messages in my ipad ?

how i can send and receive mms messages in my ipad?

You should be able to do this through the iMessage app if the other person is connected through an apple device If not however there are plenty of apps on the app store that you would be able to use to send pics as long as the other user has a smart phone (does not have to be apple)... for example WhatsApp, Kik, Skype etc Hope that this helps!

Receiving MMS messages on the iPhone

It is really very cumbersome to be directed to an internet site to retreive MMS messages sent to my iPhone. Is Apple working a fix for this that will allow the phone to receive MMS messages. While they are working on that, I hope, why not add a video recording capability MPEG to the phone as well.

Hi, I have some advice. I myself greatly missed MMS when I bought my iPhone, (but I knew beforehand, I just bought it anyway because the pro's outweighed the cons...) but I found a workaround. Cellphones all use an email-type delivery for SMS and MMS messages. So based on this knowledge, you can send an email to a cell phone and they will receive it as if it were a text. You have to use a special email address though. Supposing their number was (888)777-6666 this would be the email addresses for 5 of the main carriers in the US:
AT&T: [email protected]
Sprint: [email protected]
T-Mobile: [email protected]
Verizon: [email protected]
Virgin Mobile: [email protected]
The trick here is remembering what all these are when you need them, so here's a solution to that problem as well. Add a second email address (corrosponding with the list above based on their service provider) to the contacts that you use this feature with. Then whenever you want to send a picture, just send it like an email but use the special address for their cell phone and they will recieve it! Unlimited usage! And I'm not positive about all companies, but I know T-Mobile customers can sent an MMS to your email address and you will receive it as an email!
I hope this helped! Get back to me if you have any questions or problems.

Difficulty receiving MMS messages

MMS messages. . . photos are slooooooooooow to download to the point of not caring to even to see them. And a group message (including any related responses made my anyone in the group also using MMS) may take hours or days to come through at all. I have both WiFi and 4G (or available service) turned on, with WiFi to be used when available; and Group messaging is turned off. Where am I going wrong? The trouble started within the past 2-3 weeks, after the latest update.
Thanks for the help!

mynameisjack, Thanks for reaching out to us regarding your MMS issues. Lets get to the bottom of this. Just a heads up, you are only to receive MMS messages via data (3G or 4G) and not on wifi. Be sure to temporarily turn off wifi and make sure some data connection is made to be able to receive the message. If you are using a 3rd party application it might work over wifi, but if it is the messaging app that came with the device, then it will only come thru via data. If turning wifi doesn't help, try to go to settings>Apps>All>messages> force stop and clear data/cache. Here is a troubleshooting support page that can also help http://vz.to/1dXZprQ Keep us posted on the progress so we can get your device back into gear in no time. Thanks
-PeterV_VZW
Follow us on twitter @VZWSupport

HT4623 i cannot receive mms or connect to the internet without wi fi

i cannot receive mms or connect to the internet without wi fi

Hello hairdresser25,
I would be concerned too if my iPhone only connected to the Internet and was able to receive MMS when connected to Wi-Fi. I recommend following the steps in the following article to assist with your cellular data connection:
iPhone: Troubleshooting a cellular data connection
http://support.apple.com/kb/ts3780
Thank you for posting in the Apple Supprot Communities.
Best,
Sheila M.

TS1398 I have an AT&T iPhone but only use wifi. Since I updated my phone to iOS 6.0 I cannot receive text messages from other iPhone users outside wifi range. What is the issue?

I have an AT&T iPhone but only use wifi. Since I updated my phone to iOS 6.0 I cannot receive text messages from other iPhone users outside wifi range. What is the issue?

Check Settings>General>Cellular to be sure you have Cellular Data set to On.

Cannot receive mms messages

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