Cannot receive photos through Messages

Ever since two weeks ago, I have not been able to receive any photos/images through Messages on my iPhone from any non-iPhone users. I used to be able to receive them, but not anymore. I can still send and receive if the other user is an iPhone. I tried resetting my phone and restarting. Even the MMS button is on too.

Hi sheenatg,
If you are having issues with sending photos in Messages you may want to troubleshoot using the steps in this article -
iPhoto for iOS (iPhone): Share photos using Messages
http://support.apple.com/kb/PH14438
Thanks for using Apple Support Communities.
Best,
Brett L

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    Does the plan with your carrier include MMS messaging?
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