Cannot receive text messages from one number only..

A friend has tried to send me text messages and it fails on her end only.  She receives my texts, but cannot respond.  Does anyone else have this problem or any idea on what the problem might be?

Make sure you do not have any Call/Messaging blocks on your line by logging into your My Verizon and checking the call/messaging blocks.  Make sure she can call you with a voice call.  If you can not get a voice call from her then go into your phone contacts, select edit, scroll down to More Info, then make sure the Send straight to voicemail box does not have a green check.
Next have her contact her carrier and have then check her acct and network provisioning for any problems.
If none of the above fix the issue call Tech Support at 1-800-922-0204 and have them do a Trouble Ticket for the issue to see where/why the text messages are not getting to your device.  

Similar Messages

  • Cannot receive text messages from one number

    Just updated to iOS 7.0.3 this past Friday and as soon as I did that I have been unable to receive texts from my wife who has the 4s.  She has also updated to 7.0.3.  She can receive my texts without a problem.  I have tried resetting the network, and have verified that iMessage and SMS are both turned on in the Message area in Settings but still nothing.  I even turned the phone off for about a half an hour too and still nothing.  Does anyone know how to resolve this?

    Make sure you do not have any Call/Messaging blocks on your line by logging into your My Verizon and checking the call/messaging blocks.  Make sure she can call you with a voice call.  If you can not get a voice call from her then go into your phone contacts, select edit, scroll down to More Info, then make sure the Send straight to voicemail box does not have a green check.
    Next have her contact her carrier and have then check her acct and network provisioning for any problems.
    If none of the above fix the issue call Tech Support at 1-800-922-0204 and have them do a Trouble Ticket for the issue to see where/why the text messages are not getting to your device.  

  • I cannot receive text messages from one friend in a group message. Any hints?

    I am in a group message with all iphones and one nokia. I have recently not been able to receive messages from one of the iphone users in the message. When he tries to respond it sends it in a new message without me (everyone else gets them). Anyone else have this problem or know how to fix it?

    This has nothing to do with entires in Contacts. Tell your friend who's messages don't reach you:
    Settings > Messages > Goup Messages > ON, Send as SMS > ON

  • TS1398 I have an AT&T iPhone but only use wifi. Since I updated my phone to iOS 6.0 I cannot receive text messages from other iPhone users outside wifi range. What is the issue?

    I have an AT&T iPhone but only use wifi. Since I updated my phone to iOS 6.0 I cannot receive text messages from other iPhone users outside wifi range. What is the issue?

    Check Settings>General>Cellular to be sure you have Cellular Data set to On.

  • How do I remove or unregister my iphone. Changed to Samsung s4 and now cannot receive text messages from iphone users. Pls help

    How do I remove or unregister my iphone. Changed to Samsung s4 and now cannot receive text messages from iphone users. Pls help

    http://support.apple.com/kb/ts5185

  • I switched from the iPhone to an android and cannot receive text messages from iPhone users. any solutions?

    I switched from an iPhone to an android and cannot receive text messages from iPhone users. Any solutions?

    Call AppleCare and ask them to deactivate iMessage. It might take awhile to become effective.

  • I have lost all text messages from one number, is there a way I can retrieve.  I have an iphone4

    I have lost all of my text messages from one number, is there a way to retrieve?

    Possibly.  See the Manually Migrating section of  Switch 101: Migrate your Windows files or system to your Mac.
    The files already transferred are in a new user account created by Migration Asisstant.  Log off;  when you go to log back on, you should be prompted to enter a password for the new account.  Then you should be able to manually move whatever didn't get copied.

  • TS2755 How come I cannot send or receive text messages from one of my contacts yet I can call the person from teh same number?

    I have tried to send a text message to one of my contacts but it is never received and I am told they have sent me texts that I have never received.  We both have the correct tel numbers in the contact info. The message shows as sent in green.  Any ideas why or how to fix this.  I already have the most up to date iOS in the phone (iPhone 5).

    Contact your carrier. SMS messaging is completely reliant on the carrier.

  • I cannot receive text messages from a certain person who also has Verizon.

    In the past three days, I have been unable to communicate with my friend who also has verizon service. They have Palm Pixi. I have already restarted my phone and deleted the contact to no avail. I can send him text messages and it looks like they are transmitted but he does not receive them. Furthermore, he is sending me text messages which I am not receiving. Please assist.

        Let's ensure you're able to stay in constant contact with your friend, Vlink. I certainly want to take a close look over the issue. Have either of you recently moved into a new device? Are they the only contact your unable to reach and vice versa. What zip code are you currently in?
    YosefT_VZW
    Follow us on Twitter @VZWSupport

  • I've switched to galaxy note 3 and I cannot receive text messages from iphones. I can send but cannot receive. Apple wants to charge me to get help.  Can anyone help?

    Help

    Ok, all of your posts with "solutions" to the problem are great but many are incorrect and pointlessly excessive. All you need to do is simply follow these steps and there will, usually, be no actual NEED to contact AppleCare tech support:
    1. Turn off iMessages on your mobile device that you are getting rid of.
    2. (For some situations) Step 1, normally, will deactivate your number from the messaging database that Apple keeps. But, you have to actually TURN OFF iMessages. Otherwise, if you no longer have the iPhone or other Apple mobile device THEN call AppleCare tech support and let them know that you simply need them to De-Register the phone number associated with your Facetime and iMessages accounts.
         ***There is no need to reference the article TS5185 as they will simply do what you ask them to do so long as your word it right and don't make them have to probe and fish for more details. I repeat...."De-Register your phone number associated with your Facetime and iMessages"
    3. Have your friends and family members that are using iPhones delete any and ALL previous conversation threads that they have from texting/messaging you saved on their iPhones.
         ***This is important because Messages remember where they originated and will always attempt to go back there even if you are trying to get texts to show on a new Apple device, like an iPad.
    4. If you are attempting to get Messages on two Apple mobile device then follow steps 1-3 and then verify that all of your mobile devices have the EXACT same Send & Recieve settings. Once that has been established you can then initiate a conversation on either mobile device and you will be able to see the conversation take place on both devices.

  • TS2755 Cannot receive text messages from other iPhone users.

    My iPhone cannot receive messages from other iPhone users after updating to ios7. I do not have internet access on my iPhone. Sender tell me the message has failed.

    If they are trying to send you iMessages, & you don't have any Internet access, the message will fail, as iMessage requires a data connection.

  • Cannot receive text messages after switch from iphone

    After more than 2 years on an Android, my family convinced me to try an iPhone. After one week, I decided to return my iPhone and go back to Android. Now I cannot receive text messages from anyone using an iPhone. It thinks I'm still using iMessage.
    I have already talked with Verizon customer service and unregistered my number from both Messages and FaceTime via my computer. Please help! This is extremely frustrating!

        Appreciate the update plurrykid,
    Knowing you are starting to receive them is good, but certainly we want you to receive all of them, not just random ones.  I know it’s important to get them up and running as soon as possible. It will usually take Apple 24-48 hours to un-register you completely; if it has not been fully done, what you can try is resetting your Apple ID  password here http://bit.ly/1kwc2va . Since  you will be changing your password and the original device which still has iMessages on, will not be aware of the new password for them, it will revert to text messages. Let us know how it goes.
    AdaS_VZW
    Follow us on Twitter at @VZWSupport

  • One contact (so far) cannot send or receive text messages from my iPhone. Can someone help?

    How can I fix the problem that one contact -- so far -- cannot send me or receive text messages from me on my iphone 4s (ios 6.1.3)?

    Thank you ChrisJ4203. I checked to be sure SMS was turned on.  I found advice to restart phone and to delete history.  I restarted the phone and deleted all previous messages from that contact. He then received my last three messages, I got his reply, and we seem up and running. Thanks again for your suggestions.

  • I recently switched from an iPhone to an Android phone. I cannot receive text messages because Apple will not "release" my number from iMessage. I see others have had the same issue. How did you solve the problem, if you did?

    I recently switched from an iPhone to an Android phone. I cannot receive text messages because Apple will not "release" my number from iMessage. I see others have had the same issue. How did you solve the problem, if you did?

    This tech note addresses your problem: iOS: Deactivating iMessage

  • Trouble receiving international messages from one specific number

    I cannot receive international text messages from my dad’s phone who lives in the Czech Republic (Vodafone provider) since 12/2014.  There were no issues prior to that date, and he did not change his provider. I can receive text messages from other phones also serviced by Vodafone in the Czech Republic. I can successfully send text messages to phones in the Czech R., including my dad’s, and he can successfully send messages to other cell phones in the US. Simply put, every combination works just fine except for one direction from his phone to mine. I have iPhone 6+, iOS 8.3, and I am not blocking his number (Settings/Messages/Blocked). I troubleshot this issue with Vodafone, and they swear that his messages reach the US.  I deleted my dad’s contact and put it back, did not help. Any ideas what it could be? Thank you so much,Dudley

    Hey there
    I’m sorry to hear you have been unable to text your dad! We certainly need to help get this sorted out as soon as possible. What we can do is research our systems to see if there have been any issues on our end receiving those texts. Can you please send me a private message by Clicking Here and include the following information?
    Full name
    Cell number
    Dad’s number
    Best time to reach you
    Thanks!
    Charise

Maybe you are looking for

  • How to add sub menus in dreamweaver CC using Jquery Tabs

    How can I add sub menus to a Menu Bar in DreamWeaver CC. I know how to do it in CS6 using Spry Menu bar but it's just not as simple as that was now in CC. Any Help is appreciated!!

  • Optical Flares in After Effects CC 2014

    Hello, I'm new to After Effects and Video Copilot video making. I downloaded the Video Copilot's Optical Flares Effect plug-in for Adobe After Effects CC 2014 Release from it's website and now I've three items in the compressed zip file: 1. OpticalFl

  • Firefox Doesn't Close and Is Incessant Memory Hog

    Unistalled 3.6.3 for the apparent delay loop of say 3 seconds between typing in a url and getting to the actual location, then happening again when the page loads. Also, firefox from 3.5 - 3.6.3 goes off in some 50 meg at a time memory expansion, par

  • SQL Server 2000 to Oracle 9.2 problem [b]"Source database not captured"[/b]

    hi, first-timer here working with the latest omwb version. anyway i'm trying to do a offline migration of the "Northwind" demo database as an example, they are no problems with the process, everything works like a charm ... until is time to press the

  • SAP TAO Installation

    Dear Experts, I want to download SAP TAO 2.0 installation files for training purposes, I tried to download these files using my SUser through 'Software Downloads' page on SAP Support Portal but I got the following message Error Message - No download