Cannot receive text messages with LG Octane
It just started today but I can send text messages but not receive them. My mobile mail still works but I've had family and friends try to text me and no one else is having this issue or can they get a text through. I've tried turning my phone off, taking the battery out, clearing all messages and now don't know what to do. What else can I try or do?
All I can say is that with all three family members who experienced this problem, it took about 24 hours for Verizon to do their "thing" to get them working. If it's been longer than that for you, I am sorry. If it has been less than 24 hours.....try to be patient. THOUGH....you can receive messages if the sender sends them as HIGH PRIORITY TEXTS. This does not cost anything additional to do. HOW TO: After typing your text message to a friend (or vice versa), before sending it, click on OPTIONS. Scroll down to PRIORITY LEVEL. Change to HIGH. Click on OK and send. If your friends do this, the messages should come through to you. This should help until Verizon figures out their problem!
Similar Messages
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Cannot receive text messages after switch from iphone
After more than 2 years on an Android, my family convinced me to try an iPhone. After one week, I decided to return my iPhone and go back to Android. Now I cannot receive text messages from anyone using an iPhone. It thinks I'm still using iMessage.
I have already talked with Verizon customer service and unregistered my number from both Messages and FaceTime via my computer. Please help! This is extremely frustrating!Appreciate the update plurrykid,
Knowing you are starting to receive them is good, but certainly we want you to receive all of them, not just random ones. I know it’s important to get them up and running as soon as possible. It will usually take Apple 24-48 hours to un-register you completely; if it has not been fully done, what you can try is resetting your Apple ID password here http://bit.ly/1kwc2va . Since you will be changing your password and the original device which still has iMessages on, will not be aware of the new password for them, it will revert to text messages. Let us know how it goes.
AdaS_VZW
Follow us on Twitter at @VZWSupport -
Since last weekend (3-15-15) I have been unable to send/receive text messages with a friend who has Sprint service. The messages send with no errors on either side, but neither side is receiving the messages. It seems to be only this one person affected by this issue, everyone else that I've tried sending messages to has responded with no trouble. Is anyone else having any similar issues?
Retrohacker, Your text messages are too important to be missed! Let's figure this out, together. Are you able to successfully make and receive calls from your friend? Which phone do you have with us? Any new messaging applications or changes that you can recall on the phone since this issue began? Please share details so we can get to the bottom of this for you. TanishaS1_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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I have an AT&T iPhone but only use wifi. Since I updated my phone to iOS 6.0 I cannot receive text messages from other iPhone users outside wifi range. What is the issue?
Check Settings>General>Cellular to be sure you have Cellular Data set to On.
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I cannot receive text messages and cannot use FaceTime since ios7 upgrade
I upgraded to iOS 7 and since I cannot receive text messages or use face time. I have tried to reboot several times and when I try to sign in I keep getting a message to check my network settings. I can receive emails and the phone works.
After going to the Apple Store I found out this a known issue and al I can do is refresh the phone and reinstall my apps or wait till Apple releases another version.
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I recently switched from an iPhone to an Android phone. I cannot receive text messages because Apple will not "release" my number from iMessage. I see others have had the same issue. How did you solve the problem, if you did?
This tech note addresses your problem: iOS: Deactivating iMessage
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How do I remove or unregister my iphone. Changed to Samsung s4 and now cannot receive text messages from iphone users. Pls help
http://support.apple.com/kb/ts5185
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I switched from an iPhone to an android and cannot receive text messages from iPhone users. Any solutions?
Call AppleCare and ask them to deactivate iMessage. It might take awhile to become effective.
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Trying to open a received text message with many photos and application closes after 3-4 seconds
I have an iphone5s. I received a text message with many photos attached. when I select that message to open, there is a 2-3 second delay before it will open. Once it does open, it will remain open for 3-4 seconds and the messaging app closes. All other messaging features work fine. It's just this one message with all of the pictures attached.
Welcome to Apple Discussions
This is a recurring question. I don't have an answer, but if in the Search Discussions box you enter SFWordProcessing plug-in, you'll find an answer.
Walt -
I cannot receive text messages after upgrade
I upgraded to the new and exciting ios 5 and I instantly stopped receiving text messages and received and error saying i was over the limit and had to delete some messages. I've sliced and diced my messages and only have a few left...I haven't received the messages I should have received throughout the day. Anyway to get those back?? I'm sure they are out there somewhere in space. Thanks!
Try restarting you iPhone by holding down the on/off and the home buttons at the same time until you see the Apple logo.
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Cannot receive text messages and visual voicemail isn't working
Ok so I've searched but cannot find anything on my first problem. I cannot recieve text messages from people through normal SMS but rather only through iMessage. I keep getting a message saying my sms inbox is full and that I need to delete some messages first. I only get the messages after turning my phone off and then turning it back on. Any ideas on how to fix this or if there are any solutions online somewhere that I missed.
Also, the second thing is my visual voicemail isn't working anymore and now it's acting like an old voicemail where I have to call and listen to messages. Any ideas on that issue?
Any help is greatly appreciated and sorry in advance if either of these questions were asked and I was to blind to see them. Thanks
Ske7chWenniget wrote:
I have turned phone off and on a few times, but nothing changes.
Turning it off and on a few times will do nothing. What you need to do is remove your battery while your phone is powered on then replace it a few seconds after that. Your phone MUST be powered on when you remove the battery.
Cheers.
- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated. -
Cannot receive text messages from one number only..
A friend has tried to send me text messages and it fails on her end only. She receives my texts, but cannot respond. Does anyone else have this problem or any idea on what the problem might be?
Make sure you do not have any Call/Messaging blocks on your line by logging into your My Verizon and checking the call/messaging blocks. Make sure she can call you with a voice call. If you can not get a voice call from her then go into your phone contacts, select edit, scroll down to More Info, then make sure the Send straight to voicemail box does not have a green check.
Next have her contact her carrier and have then check her acct and network provisioning for any problems.
If none of the above fix the issue call Tech Support at 1-800-922-0204 and have them do a Trouble Ticket for the issue to see where/why the text messages are not getting to your device. -
I cannot receive text messages from a certain person who also has Verizon.
In the past three days, I have been unable to communicate with my friend who also has verizon service. They have Palm Pixi. I have already restarted my phone and deleted the contact to no avail. I can send him text messages and it looks like they are transmitted but he does not receive them. Furthermore, he is sending me text messages which I am not receiving. Please assist.
Let's ensure you're able to stay in constant contact with your friend, Vlink. I certainly want to take a close look over the issue. Have either of you recently moved into a new device? Are they the only contact your unable to reach and vice versa. What zip code are you currently in?
YosefT_VZW
Follow us on Twitter @VZWSupport -
Cannot receive text messages from one number
Just updated to iOS 7.0.3 this past Friday and as soon as I did that I have been unable to receive texts from my wife who has the 4s. She has also updated to 7.0.3. She can receive my texts without a problem. I have tried resetting the network, and have verified that iMessage and SMS are both turned on in the Message area in Settings but still nothing. I even turned the phone off for about a half an hour too and still nothing. Does anyone know how to resolve this?
Make sure you do not have any Call/Messaging blocks on your line by logging into your My Verizon and checking the call/messaging blocks. Make sure she can call you with a voice call. If you can not get a voice call from her then go into your phone contacts, select edit, scroll down to More Info, then make sure the Send straight to voicemail box does not have a green check.
Next have her contact her carrier and have then check her acct and network provisioning for any problems.
If none of the above fix the issue call Tech Support at 1-800-922-0204 and have them do a Trouble Ticket for the issue to see where/why the text messages are not getting to your device. -
TS1398 i updated my software to ios7 and cannot receive text messages. why?
ever since i updated my ios7 i am unable to receive any text messages or face time. why?
Hello SueSeattle7,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iTunes 11.1.1
http://support.apple.com/kb/DL1614
Best of luck,
Mario
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